Got my order already!!! Can't wait to break into the box! Which one first Cindy??
I'm 100% sure that they will take care of it. Cindy already has an email in to our rep there about it and I'm sure she'll here back from her first thing Monday morning. They generally talk quite a bit anyway.
Maybe if you are lucky they will just ship out the extra white and you will end up with 7 bottles instead of 6. LOL!
Tricia
Sunshine Rewards Owner
Visit our sister sites!
Helping Moms Connect|Buy Twilight Stuff|
Percy Jackson Stuff|Hunger Games Fan
Love the Smurfs
If you think you know all the answers, it just means you haven't been asked all the questions.
I received my order on Monday and too was a little disappointed that I was missing a white but I prefer red so no big deal. Yesterday, I hear the UPS guy drive up and leave a package on my back porch, I'm thinking it might be an anniversary present (15 years yesterday). No - not a present - the missing bottle of white!!! So I ended up with 7 bottles without even complaining!! What a great company!!
I will be ordering from them again - what great customer service! (I think the wine came straight from the winery.
Happy anniversary!!
And I am so glad that they treated you right. They are so awesome to work with. I can't state enough how often when you shop with SR we are able to negotiate a little extra TLC with our merchants. We try really hard to do right by them so that they will do right by our members.
Tricia
Sunshine Rewards Owner
Visit our sister sites!
Helping Moms Connect|Buy Twilight Stuff|
Percy Jackson Stuff|Hunger Games Fan
Love the Smurfs
I'm a white wine person, and I wasn't happy, so I contacted them and right away they told me they were making it good with everyone. A little code mismatch in the warehouse, but hey, its to our advantage. The mistaken bottle they sent is probably going to be one of the best reds you ever drank.
Last edited by SunshineGirl; 05-09-2008 at 01:03 PM.
If you think you know all the answers, it just means you haven't been asked all the questions.
Bookmarks