If any of you ordered from Sole Provisions and did NOT get your credit yet, go ahead and file a TT. They had an error in their shopping cart that kept some of the early orders from crediting like they should have. But we'll get the credits from them ASAP. I just posted all of them that came in. I think anyone who purchased before about noon on Friday was affected. Anything after that should be fine.
And to answer someone's question, you CAN buy from them multiple times and get the $2 back on each purchase. I am anxiously awaiting the arrival of mine!!
Tricia
Sunshine Rewards Owner
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A question for those of you who purchased last week and have to wait until, say, May 30th for shipping. Did you receive a confirmation from Sole Provisions that they received your order and/or see the charge on your account?
I just poured through all the stuff from Friday and I actually don't see a confirmation order from Sole so that I can file a TT as Tricia's instructed. I'm not overly concerned except that I don't want to order another pair if one will actually show up without hearing from them, KWIM?
Wishing everyone a great day.
Thanks for the heads up Tricia. I am one of those who ordered early Fri morning. I am not able to access my personal email from work, but will enter a TT when I get home tonight.
Great customer service -- we didn't even have to wait the standard 7 days to see if there was a credit issue.
You could probably do it as an account inquiry one. I have to do a trouble ticket as well. I think all of us Thursdayers are there.
My trouble ticket was closed on this was anyone elses? I hope this means they found me, but nothing is pending.
Kim
I would love to know if they really are comfortable. Does anyone own a pair that they have worn more then a week?
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