Woohoo. I'm two for two now. That completes my shopping for the girls. Thank you so much. I got it. Even though I threatened to send them all back if they couldn't honor the price I originally paid for it since it was their fault that particular one wasn't shipped. The first guy told me no even after I asked for an on duty supervisor, so I told him I'll just send everything I purchased to them back. He still didn't care! I hung up, fuming around the house to DH, then decided to call back to see if I could get a different CSR. She was wonderful and told me to go ahead and purchase it, call her back and then she'll issue me a credit. Did that, called back and they wouldn't put her through.
That CSR insisted on helping me so I told him everything and he fixed the problem. He said I should see the credit in a couple of days for the price difference. He was also nice so I don't understand why the first one was such a meanie. Just a Scrooge. LOL.
That's okay he can't rain on my parade as I have some awesome friends that definitely made my Christmas.
Thank you again, Kathie and each and everyone of you!
Originally Posted by Blessing and Miracle
Woohoo. I'm two for two now. That completes my shopping for the girls. Thank you so much. I got it. Even though I threatened to send them all back if they couldn't honor the price I originally paid for it since it was their fault that particular one wasn't shipped. The first guy told me no even after I asked for an on duty supervisor, so I told him I'll just send everything I purchased to them back. He still didn't care! I hung up, fuming around the house to DH, then decided to call back to see if I could get a different CSR. She was wonderful and told me to go ahead and purchase it, call her back and then she'll issue me a credit. Did that, called back and they wouldn't put her through.
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