I'm starting to think that the Red/Green/Yellow light system maybe wasn't the best idea. We have even less people trying surveys since we put in the system than we did before. We thought that it would be a good idea because it would help people not get as frustrated. But I think the real result has just been that if people don't see green, they don't even try. And the less that people try, the less green we see. I'm wondering if maybe we need to discontinue it?
Thoughts??
Bookmarks