Problems with trouble ticket?

[Love2Shop]

I am not sure what to do. I filed a TT on 2/15 because I never received credit for an order with Groupon. I got a response saying that my credit should be coming through and if I didn't see it to resubmit.

I filed a new TT on 2/26 and got a response saying my credit should be coming through but I still have not gotten the credit. Should I file another TT?

[SunshineGirl]

Checking with Ashleigh on it right now.

[Three4Me]

Thank you so much for being so patient and I am so very sorry for the delay. I just credited your account.

Ashleigh

[Hawleys]

Ashleigh, I'm having the exact same issue for a purchase on 2/3. I just submitted a new TT.

Thank you for chasing down these credits for us. Every bit helps!

[momof3lovebugs]

I have two that I am waiting on and it used to have a "reply" button I could hit, but now I don't see one....is this bad?

[Love2Shop]

Thanks Ashleigh! I have another old unresolved TT from an order with Tanga back in July, should I do anything with that?

[Three4Me]

I have two that I am waiting on and it used to have a "reply" button I could hit, but now I don't see one....is this bad?

Thank you so much for letting me know. Could you please send me a TT with the two you are having trouble with and I will get it taken care.

Thank you so much.