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Thread: Posts about daily surveys Part 2. Pls Read 1st Post. Updated 7/24/08

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    Default Posts about daily surveys Part 2. Pls Read 1st Post. Updated 7/24/08

    I'm starting this thread for people to post their experiences with daily surveys that do not work. If you run into a survey that you complete that does NOT take you back to Sunshine Rewards and tell you that you got credit, please post here with as much information as possible, including the URL of the last page that you land on. I can compile the information from this thread and pass it along to my daily survey contact so that they can take care of surveys that are not working properly.

    As requested I am add this information for those who have survey questions about the general idea of taking surveys. Thanks to faithhope for compiling it.

    Credits Monday through Thursday Surveys will USUALLY credit the next day. Friday, Saturday, and Sunday Surveys usually credit on Monday. Greenfield has normal working hours (ie Monday - Friday 8am to 5pm) and will take off on holidays which can delay survey credits. These credits normally come in by 9:30 AM EST but if Greenfield is behind it maybe closer to 12PM EST. Please do not panic if your surveys do not credit by 9:30AM.

    You can complete one survey a day, so if you get a "sorry you don't qualify for this survey" message, try again, keep trying until you get to complete a survey.

    If you complete a survey, do not try to take another one as Greenfield has started tracking people who take multiple surveys in a day and will start banning you from their surveys. Sometimes survey credits get stuck and you may get 2 survey credits in one day. This is ok. It is when it happens regularly that you will run the risk of getting shut out.

    If you get a connecting to partner site message during a survey.. go ahead, greenfield has many partner sites that pay for surveys via SR

    If you get a no more surveys available for you message, go back through SR and try again... they add surveys at all times, so keep trying even a minute later. Please note that surveys are loaded during GF's operating hours - not after hours, not on weekends, not on holidays. If you get this message repeatedly during the day then chances are there really are no more surveys for your demographics. This is ok. Do not panic, you are not banned. Just take a day off and try again tomorrow.

    Unfortunately, using another email address or changing demographics (ie having another member of your household try to qualify) is no longer permitted and can result in bannation from GF and potentially SR. Ground rules are being developed on surveys and will be posted when finalized. Until then, please only use 1 email address per account and 1 set of demographics. Thanks!

    There is NOT a strict 24 hour time limit (it used to be so... but not anymore). so go ahead and try before your 24 hour time if you need to for any reason... you will either be allowed to take another survey or you will get the exceeded limit message. Sorry, I really don't know what the new rules are. Some people get stuck in 24 hour loops while others do not. Just try to keep track and don't panic if you are having issues. You may just be in a loop.

    Please do not submit TT to Sunshine Rewards for survey credits. SR is not able dispute credits. SR has instituted the new link on the bottom of the survey page if you run across any surveys that give you error messages. Posting about issues here will NOT get them resolved by Greenfield

    Update from Tricia - 7/10/08
    Originally Posted by SunshineGirl View Post
    We really do try our best but we are basically at the mercy of Greenfield. Most members do get credit for surveys about 95% of the time when we look at the overall number of survey credits in a month. And you do not always have to get taken back to the SR page to get credit. I keep posting this but I am not sure how else to get the message to everyone. Sometimes someone besides GF hosts the survey. In that case, you do NOT get taken back to SR at the end. And you do NOT get your credit the next day. But within a couple of weeks, you will all of a sudden get an extra credit in the day.

    A lot of people will post things like "Somehow I got two credits for yesterday but I only took one survey. What's up with that?" It's because the delayed credit was imported by GF.

    It doesn't ALWAYS happen that way, but it does happen every month. So sometimes it works out but just takes a bit.
    Last edited by m 'n c; 07-24-2008 at 03:53 PM.
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    m 'n c's Avatar
    m 'n c is offline Is there a tequilla club I could join?? I'd settle for rum though.
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    I guess I have been lucky. DH takes the daily survey first thing in the morning and as long as he gets the Congrats page, I assume we will get credit- and I don't try to take another survey (I used to check that before the survey issues a few months ago, but stopped). He has taken a survey every day this month (good demographics lol) and there was only one day he didn't get the congrats and didn't receive credit. I usually clear cookies at some point and take the SM and OTX and it has worked out well.
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    askomsky is offline DUH!!!!! Smack myself upside the head

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    Wow didn't realize a thread could reach capacity! lol
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    m 'n c is offline Is there a tequilla club I could join?? I'd settle for rum though.
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    Quote Originally Posted by askomsky View Post
    Wow didn't realize a thread could reach capacity! lol
    After reading on the DIS community board threads that get over 2500 posts can start to bog down your load time as well as server time due to graphics and such. So we are just going to start closing once threads hit 2500 and reopening the SR related ones like surveys, auto credits, etc.
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    I just took one on a medical test, it gave me a congrats page from the survey company (white w/ black text thanks your answers have been recorded blahbiddyblahblah), but not SR/greenfield page. It the past I have sometimes received credit for these. Now I'm not sure if I should try for another as it is letting me, but even those w/ SR congrats are getting options (I know not to do another when getting the SR congrats even if are able to).

    I think I may just stay w/ what I got and take my chances? I guess I'd rather miss the bonus than get banned...if it doesn't credit I still can miss 2 the rest of the month and get the bonus...WWYD?
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    askomsky is offline DUH!!!!! Smack myself upside the head

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    Quote Originally Posted by m 'n c View Post
    After reading on the DIS community board threads that get over 2500 posts can start to bog down your load time as well as server time due to graphics and such. So we are just going to start closing once threads hit 2500 and reopening the SR related ones like surveys, auto credits, etc.
    I figured it was something to do with that and makes perfect sense!
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    askomsky is offline DUH!!!!! Smack myself upside the head

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    Quote Originally Posted by cglaura View Post
    I just took one on a medical test, it gave me a congrats page from the survey company (white w/ black text thanks your answers have been recorded blahbiddyblahblah), but not SR/greenfield page. It the past I have sometimes received credit for these. Now I'm not sure if I should try for another as it is letting me, but even those w/ SR congrats are getting options (I know not to do another when getting the SR congrats even if are able to).

    I think I may just stay w/ what I got and take my chances? I guess I'd rather miss the bonus than get banned...if it doesn't credit I still can miss 2 the rest of the month and get the bonus...WWYD?
    See that's tough bc you did NOT get the congrats page and in my past exp. when I didn't get the page it would let me take another one and the next day I only got credit for one KWIM? I guess if you can afford to miss 2 more then I would take a chance, it's tough with things so screwy right now.
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    I did the Greenfield survey and it was a play insight. I did the survey and got an email to confirm my play list panel but I never got that congratulations page that your suppose to get at the end of the GF survey (on the SR page). I'm confused....has anyone done this one yet? Did I complete it correctly?
    Cindy

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    Quote Originally Posted by howdyfrtx View Post
    I did the Greenfield survey and it was a play insight. I did the survey and got an email to confirm my play list panel but I never got that congratulations page that your suppose to get at the end of the GF survey (on the SR page). I'm confused....has anyone done this one yet? Did I complete it correctly?
    I had this one earlier and the same thing happened to me. I don't think we did anything wrong, the survey just isn't working properly. Luckily I was able to complete another one about food and that one did take me back to the congratulations page.
    Lisa


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