Account Questions

Can I log in using a Proxy Server?
Members may not get credit for offers if they log in through Proxy Servers. This would include logging in through a network at your place of employment, school, or library. The reason that you might not get credit for offers is that many advertisers will only pay for the first offer completion per IP address. See http://en.wikipedia.org/wiki/Proxy_server for more information about Proxy Servers.

How can I log in using AOL?
AOL uses dynamic IP addresses, meaning that they change frequently while you are using their browser and someone else may get the same IP address as you. Because we track your account use through your IP address rather than a cookie, you might have problems staying logged in while using your AOL browser. We suggest opening another browser (such as Internet Explorer) through your desktop or Start menu. Using the AOL Browser may result in you not getting credits for merchants because of the IP address.

What are active members and inactive members?
Active members have confirmed their email address and are members of the program. Pending members have signed up, but haven't responded to the initial email yet. They are not members of the program and cannot earn any money until they activate their account. If you did not receive an activation email, first check your Spam folders. Fill out the Contact form if you need another.

Am I allowed to have more than one account?
We allow one account per household. In addition, we allow only one account per computer. In the event that two accounts are registered from the same household or using the same computer, the accounts will be deleted.

How can I log into my account?
Log in at http://www.sunshinerewards.com

How can I cancel my account?
Enter your member ID and password on the main page and choose "Cancel Account".

How can I cancel receiving your newsletters?
Your membership in our program allows Sunshine Rewards to send you email messages and advertisements. You may not cancel receiving email ads from Sunshine Rewards without terminating your membership in our program and forfeiting any and all earnings. Enter your member ID and password on the main page and choose "Cancel Account".

How can I change my personal information?
Log in to your account and click the "Edit Information" link. You will be able to edit any of your information except your name and member ID.

I live outside the US, can I join?
At this time, we are only accepting members from the United States and Canada. Be aware, however, that options are more limited for those living in Canada. 


Earnings Questions

Do I need to enable cookies to receive credits?
Yes. In order to receive credit for most offers and shopping, you must enable cookies. This is how our advertisers track your transactions. It is important that you clear your cookies and temporary internet files often.

How much do I earn by participating in paid-emails?
Each advertiser pays a different amount per unique visit. These amounts change frequently so we cannot give an exact amount for each visit; however we do give you a large percentage of the amount we earn.
 

When will my earnings post?
Each merchant is different, but earnings should post as credits or credit holds in your account within 14 days. If you do not see a credit or a credit hold in your account history within 14 days, please file a Trouble Ticket and we will investigate with the merchant. Credits are on hold 21 days for sales. For some offers, credits are put on hold until the 15th of the month following the month in which the offer is completed. This is to deter fraud and provide for cancellations of credits by the merchants.

When can I request payment?
You may request payment by Paypal after you have earned 20.00. You may cash out for various gift cards starting at 10.00 credits. In either case, you must have been a member for at least 45 days and have earned at least 10.00 credits before you cash out.

How can I request payment?
After you have been a member for at least 45 days and earned 20.00 credits in your account a "Request Payment" button will automatically appear on your earnings page. Press the button and your request for Paypal will automatically be sent to our accounts payable department. Alternatively, you may visit the Redemption Center to be paid out in gift certificates. The selection of gift certificates changes frequently and begins at as little as 10.00 credits.

When am I paid?
As long as your account is in good standing, Paypal cashouts submitted  by the last day of the month will be paid on the 15th of the next month (or the next business day). Gift certificates, gift cards, and Disney Dollars are sent out within 30 days.

How am I paid?
Payments are made via PayPal and Gift Certificates.

Why was I not paid for an offer?
Although we make every effort to pay out on all offers, we simply cannot pay out where the merchant does not pay us. If after reasonable investigation we cannot obtain credit from the merchant, your account will not be credited. The following are some of the reasons that you might not receive credit from the merchant:
          1) You have already signed up in the past with the merchant under the same email address.
          2) You did not comply with all of the terms of the offer, including checking boxes with regard to receiving future information from the merchant.
          3) You have already signed up with the merchant using a different email address but on the same computer.
          4) You cancelled a service before receiving credit.
          5) You logged in through a Proxy Server or AOL (see above).

How can I dispute not getting credit?
If 2 weeks have passed since you have completed an offer, you can file a Trouble Ticket. Trouble Tickets are found at the bottom of the Member Zone, and you must include your confirmation email.

Referral Questions

How can I refer other members?
You may place a link with your referral url to Sunshine Rewards on your website. You may add your referral url to your email signature. You can give out flyers or advertise in any way you wish except for Spamming. You may NOT place your link on any other Get Paid website or any autosurf programs.

What is my referral link?
Your personal referral link can be found on your referrals page.

What can I earn through referrals?
Members will earn 2.00 credits per active referral who earns at least 5.00 credits

Advertising Questions

I have a website I would like to advertise, where can I find information on your different programs and costs?
Visit our advertisers section of the website for complete details.

I have questions not answered on this FAQ page, what can I do?
Contact us and supply as much information as possible so we can solve the problem in a timely manner.

Premier Memberships

Do you have any premier memberships available?
We are pleased to announce a new Super Membership possibility for our members. To be eligible, you must earn 100 credits or more in a quarter. You can check your progress for the quarter at the bottom of the Current Earnings page. Super Membership will offer various advantages. Super Members will only have a 3 day pending period on their shopping purchases. In addition, Super Members will receive special paid clicks, paid emails, and opportunities to earn higher amounts on offers and shopping. Super Members must continue to earn 100 credits each quarter to maintain their Super Member status. See the Super Member Lounge for more details.