Find answers to more of your Sunshine Rewards questions in our forum

Account Questions

Am I allowed to have more than one account?
We allow one account per household. In addition, we allow only one account per computer. In the event that two accounts are registered from the same household or using the same computer, the accounts will be deleted.

How can I log into my account?
Log in at http://www.sunshinerewards.com

How can I cancel my account?
Enter your member ID and password on the main page and choose "Cancel Account".

How can I cancel receiving your newsletters?
Your membership in our program allows Sunshine Rewards to send you email messages and advertisements. You may not cancel receiving email ads from Sunshine Rewards without terminating your membership in our program and forfeiting any and all earnings. Enter your member ID and password on the main page and choose "Cancel Account".

How can I change my personal information?
Log in to your account and click the "Edit Your Account" link. You will be able to edit any of your information except your name and member ID.

I live outside the US, can I join?
At this time, we are only accepting members from the United States and Canada. Be aware, however, that options are more limited for those living in Canada. 
 

Shopping Questions

Do I have to click on your links to get credit?
The only way to get credit for a shopping purchase is to log into your account and click on the links listed for the merchants. We cannot request credit from a merchant retroactively if you forgot to click on our links.

Will I still get credit if I use coupons, gift certificates or other discounts?
Every merchant has the right to deny credit if you use any type of discount not listed on Sunshine Rewards. This includes codes that you receive directly from the merchant or find other places online. It also includes employee discounts and gift certificates. In the event that the merchant does still give us credit, we will always pass the credits along to the member who made the purchase.



Earnings Questions

Do I need to enable cookies to receive credits?
Yes. In order to receive credit for most offers and shopping, you must enable cookies. This is how our advertisers track your transactions. It is important that you clear your cookies and temporary internet files often.

When will my earnings post?
Each merchant is different, but earnings should post as credits or credit holds in your account within 10 days. If you do not see a credit or a credit hold in your account history within 10 days, please file a Trouble Ticket and we will investigate with the merchant. Credits are on hold 28 days for sales.

When can I request payment?
You may request payment by Paypal after you have earned 20.00. You may cash out for various gift cards from time to time. You must have been a member for at least 45 days before you cash out.

How can I request payment?
After you have been a member for at least 45 days and earned 20.00 credits in your account a "Request Payment" button will automatically appear on your earnings page. Press the button and your request for Paypal will automatically be sent to our accounts payable department.

When am I paid?
As long as your account is in good standing, Paypal cashouts will be paid on the following schedule:
Cash out from the 1st of the month through the 15th of the month and get paid on the 15th of the next month
Cash out from the 16th of the month through the last day of the month and get paid on the last of the next month.

How am I paid?
Payments are made via PayPal.

How can I dispute not getting credit for a purchase?
If 10 days have passed since you have made a purchase, you can file a Trouble Ticket. Trouble Tickets are found at the bottom of the Member Zone, and you must include your confirmation email.