Engraveable Gifts

[marcymajor]

i was just about to place an order and i picked regular shipping and it added $5.99 to my order. according to the banner if you spend over $35 you get free shipping. my order was over $50 so do they take the shipping costs off once you put in your payment info or do i have to pay for shipping? i am a wee bit confused.:confused:

[m 'n c]

I have never ordered from them but I noticed that when I placed an order with Avanquest 2 weeks ago they deducted the cost of shipping from the price of the item so it had a net effect of zero. Maybe that is the same case.

[marcymajor]

when i went to check out they added the $5.99 to my order but it was never zeroed out. is there anyway someone could find out about this as i would really like to order a couple of things for my kids and i really want the free shipping. help.

[m 'n c]

What I mean by zeroed out was the difference between my "added shipping" and the decrease in the price of the item from what was listed zeroed.

I'm sure Cindy or Tricia will pop in tonight and give this a look over.

[marcymajor]

i did notice that the price listed for each item before ordering was lowered by 15% (i think) so maybe that's where the free shipping comes in. i still would like some kind of clarification before i order these things. thanks for your answers though - they did help and you are very sweet to reply so quickly. have a great evening.:thanks:

[sunshinecindy]

I emailed the AM, hopefully will get an answer tomorrow. Will let you know if I do.

[marcymajor]

thanks ever so much cindy. now i know why i love your site so much - personalized attention and the best service on the net. have a great day.:sunshine:

[mseg16222]

It did the same thing to me and I had a 67.00 order.

[marcymajor]

it's nice to know that i am not the only one that this is happening to. i hope that cindy can get this resolved soon as i would really like to buy a few things on their site. have a wonderful day.:sunshine2:

[marcymajor]

cindy - have you heard anything back yet on engraveable gifts and their free shipping?:sunshine:

[marcymajor]

cindy - i know i have asked before about this but i was still wondering if you have heard anything back yet from engraveable gifts and their free shipping. i would really like to order from them and free shipping is a plus and an incentive to use them again for future purchases. please answer when you get the chance. thanks for everything you do and have a great weekend.:hugs:

[sunshinecindy]

No answer yet, which doen't surprise me.

[marcymajor]

i appreciate your response. thanks ever so much and have a great weekend.:thanks:

[marcymajor]

cindy - on their website now it says free shipping with $100 order plus they lowered the percentage off their items so now it costs more to shop there and you have to spend more to get free shipping. just thought you should now this. have a great day.:sunshine2: