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disneyforever
07-14-2008, 08:57 PM
Ok, so I need some advice.

I purchased a $100 GC from Home Depot. Gave all my usual info, got a confirmation which I printed out. It also said it would email me a confirmation... which I have never received. I have checked my inbox and spam box both. Checked my bank account and the $100 is pending for the Home Depot transaction.

So did the email just get lost in cyberspace? Can I email HD and see if they can send me a new email? Do I have to have an email from them? I think I read somewhere on the forum that without an email I cannot get credit if there is a dispute.

Any suggestions?
m 'n c
07-14-2008, 09:05 PM
I would email them and get them to resend the gift card if it is missing entirely.
disneyforever
07-14-2008, 09:40 PM
I would email them and get them to resend the gift card if it is missing entirely.

No, I haven't gotten the GC yet - I don't expect to get it for another 4 days or so. What I am wondering about is the confirmation email stating I have purchased the GC. I never got the email.
m 'n c
07-14-2008, 11:19 PM
oh was it a physical gift card? I miss read and thought you bought an electronic gift card. I'd still email or call them and verify they got your order and see if they can resend a confirm email. It never hurts to ask. I wouldn't worry about SR credit quite yet as it is early still.
MdCaterer
07-15-2008, 12:09 AM
It can't hurt to email them and ask why you never received the email confirmation or to ask them to re-send!
sunshinecindy
07-15-2008, 06:19 AM
The only time I have never received a confirmation email from them was if my order wasn't processed properly. I would definately call them.

ETA: I do see your gift card purchase
disneyforever
07-15-2008, 07:03 AM
Thanks Cindy! I will still see if they can send me a confirmation.
disneyforever
07-19-2008, 04:20 AM
Here's an update:

I emailed Home Depot and got a nice letter saying they would look into it and resend my confirmation email. I still have not gotten the email. :computer:

However, I got my gift card today - 6 days after I ordered it. :cooldance:

Very weird - but I am happy the gift card came - I get credit - and DH can go buy his stuff he "needs." I will definitely be ordering more gift cards since we do lots of shopping at Home Depot for our business.

Thanks SR!