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linanglab
07-27-2007, 09:51 AM
If you see your pending amount has lowered, and you did not receive it in your earnings, does that mean that the offer has denied the credit??? I am guessing it is the key Club Save offer???

Now I am further from my SM status :( I do not know how to try any harder than I am!

Angela

SunshineGirl
07-27-2007, 10:31 AM
It was because we got a reversal on your Dermacia. Did you cancel it pretty quickly?

linanglab
07-27-2007, 10:43 AM
I never cancelled that. What do I need to do????

SunshineGirl
07-27-2007, 02:14 PM
Good information! I'll email Stephanie and see what is up.

linanglab
07-27-2007, 03:40 PM
Thanks! I appreciate it.

SunshineGirl
07-27-2007, 04:15 PM
Okay. It came back as "invalid credit card." Have you maybe been using prepaid cards for the offers? That might result in non-credits because of the fraud. But I'm just guessing at this point.

linanglab
07-28-2007, 05:31 AM
Nope, it is my regular Disney Visa that I use all the time. It supposedly accepted my card. I will have to go back and check to see if they charged me. i thought they did....

Just checked. The charge is on my card. So it was a valid transaction. I will not be happy if they do not give me credit. I have done everything right....

Angela

SunshineGirl
07-28-2007, 08:26 AM
I emailed their manager (who is VERY good). I'm sure we'll hear back from her on Monday. I know they are so worried about fraud that they are not allowing hardly anyone else to even incentivize the offer. I think they got burned really badly a couple of months ago.

linanglab
07-29-2007, 07:49 AM
Thanks Tricia. I will cross my fingers and hope for the best!

Angela

linanglab
07-30-2007, 03:39 PM
Any news yet? I know you are busy with all the questions about offers and doing offers over, etc....on the other thread. I just remembered to check on this Dermatia offer, so I thought I would ask! Thanks!

Angela

SunshineGirl
07-30-2007, 03:51 PM
A little news but not a final answer. They pulled up the order and sent me a screen shot this morning. But the order was not in your name. It said Ann Thompson. I told them your real name and that I do not even have an Ann Thompson. So they are checking it out again. But I will say that they are doing a good job of actually checking into it. :)

linanglab
07-30-2007, 03:53 PM
Thanks. If you need the email they sent me, let me know. It is in MY name.:)

SunshineGirl
07-30-2007, 03:57 PM
I think our chances look pretty darn good for getting this back.

linanglab
07-30-2007, 04:06 PM
Fingers and toes are crossed! :)

linanglab
08-03-2007, 11:49 AM
Sorry to bug you. But any updates? My $$$ in my account just doesn't seem to be moving too much. I have a few credits "in space" somewhere (dermatia, Shutterfly - TT, Homestyle Books) and thought I would ask. Just hoping to make SM for the quarter. Otherwise I am not in a hurry.

Angela