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View Full Version : Anyone with Vista having problems accessing SR?



askomsky
12-03-2008, 07:10 PM
Best I can figure it has to be Vista.

It's not as bad with XP (my desktop) hardly noticeable but ever since Sunday evening, and really bad on Monday IE is erroring all over the place when I try to access SR.

For example to try and look at a merchant, we'll say Target I'll get an error, hit refresh sometimes 3 times before the page will come up. Click on the link, page takes forever to load and then I can get to the site. Once on Target I have no problem.
GF same thing takes a while to get through the pages but then once I'm in a survey I sail along just fine, but when it comes time to get the congrats page I either get hung up and takes forever or get another error. DH was burned twice with this on a SM survey yesterday.

Here's what I have checked.
I've been on the phone with my internet provider, tested everything it all seems to be working fine, upload and download speeds are right where they should be
DH's laptop (XP) desktop (XP) work fine, occasional one here and there but nothing I haven't seen before.
My laptop (Vista) is the one having problems. I've updated windows (even tried Beta 8, didnt' like it so de-installed it) and have removed updates from Norton and microsoft starting on 11/29 since that's when the problem started.
Checked all of my settings on Norton and IE bc I haven't changed anything and as far as I can see there weren't any updates that changed anything either. DS's, offers are crediting WHEN I'm not getting the error page.

I'm clueless at this point, it's getting to the point where every other click whether it's forum or main page takes 5-10 seconds to load (if it loads) or every other time it's an I.E error that I have to refresh then wait for the page to load. With FIOS it shouldn't take more then seconds to load even at high traffic times.

Anyone? :confused:

mmm611
12-03-2008, 07:43 PM
My mom had a similar problem with one particular site. She even tried my brother's computer (same house) and couldn't get in on his either. It ended up being a DNS issue of some kind. Are you abel to access SR without any (major) problems on the other computers? I think everyone in my family still has XP.

jnorth1007
12-03-2008, 08:04 PM
I have Vista and have had it since February. I don't have any issues with accessing SR on the site or forums. I have noticed I no longer stay logged in for long periods of time on either but I have no issues accessing it so it must be something in your settings.

3dog2kidmom
12-03-2008, 08:58 PM
I can finally say that I am happy with Vista. I've only had it a couple of weeks but dont' have any of the problems you describe, April. You know I had problems with crediting which I attibuted to Trend. Sorry I can't help!

askomsky
12-03-2008, 09:26 PM
I've had Vista since July and haven't had any problems with it until Sun/Mon. Like I said offers credit, survey's are no problem I actually prefer Vista over XP.

The only reason why I suggested it "could" be Vista is because I'm not having these problems with the other computer that's running XP. I checked all of my settings and de-installed any updates that happened since 11/29 when I first notice the problem which is why I'm really confused. All of my settings are the same, things ARE crediting, (OTX, shopping, offers, DS, SM) it's just taking forever to load if it does or it's constantly erroring out.

Sunni
12-03-2008, 11:18 PM
:hugs:April...sorry to hear that you are still having problems. I have Vista and FIOS also and it has been fine except for a day not so long ago. I hope you get answers really soon.


I have Vista and have had it since February. I don't have any issues with accessing SR on the site or forums. I have noticed I no longer stay logged in for long periods of time on either but I have no issues accessing it so it must be something in your settings.

Same thing here about not stayin logged in for a long time...if I idle too long ...I get logged off.

lanny76
12-04-2008, 12:13 AM
I just started using Vista when DH got me this new laptop last month & I havent had any problems at all. I get logged out at times if I am idle too, but it doesn't seem to be as often as it was when I was on my other computer using XP. Sorry I cant help! Hope you can figger something out.

sselig2000
12-04-2008, 08:16 AM
I have Vista on my laptop too, and I am not having any problems accesing SR either.