Credits for multiple shipments

[saffymom]

How do our credits work when a purchase comes in mulitple shipments? I made a purchase from nflshop.com that is coming in 4 different shipments. I have received two shipments already, but only credit for the first. I was just wondering if the credits for the rest of it will show up later, or will I need to file a TT?

[missangie]

Every merchant is different. Some credit at the time of order some wait until the order ships, some wait until all products are delivered. It may be that full credit will not come in until you have the total order in your possession. Keep an eye on it. If you have all of your shipments for a few days and still not full credit, let me know via ticket. I'll be happy to check it out for you.

[saffymom]

Thanks for the quick response Angie!

[missangie]

No problem, let me know if you need help!