fourfoxesinpa
03-13-2009, 08:03 AM
DH regularly stays in hotels for work and I had a question about the credits I get by booking his stays through SR.
I just received a credit overnight which was for a stay in mid February. The shopping date was "backdated" to the date of the hotel stay - more than 10 days prior so it pended overnight and credited sometime during the night.
A couple of weeks ago, I had a credit for a stay (also a few weeks prior) and there was a 10 day hold on it. It did not "backdate" to the date of the stay.
For the stay before that, the "shopping date" was backdated to the date of the hotel stay so it pended and credited overnight since it was past the 10 day hold time.
There's no problem with getting the credits which is why I didn't put this in a Trouble Ticket - I'd just like to let you know in case the period for "pending" is not coded properly as the stays with the same vendor are crediting differently. And I guess I'm curious to see how they should credit as my $250 SuperSuperMembership depends on it. :sunshine2:
:thanks:
I just received a credit overnight which was for a stay in mid February. The shopping date was "backdated" to the date of the hotel stay - more than 10 days prior so it pended overnight and credited sometime during the night.
A couple of weeks ago, I had a credit for a stay (also a few weeks prior) and there was a 10 day hold on it. It did not "backdate" to the date of the stay.
For the stay before that, the "shopping date" was backdated to the date of the hotel stay so it pended and credited overnight since it was past the 10 day hold time.
There's no problem with getting the credits which is why I didn't put this in a Trouble Ticket - I'd just like to let you know in case the period for "pending" is not coded properly as the stays with the same vendor are crediting differently. And I guess I'm curious to see how they should credit as my $250 SuperSuperMembership depends on it. :sunshine2:
:thanks: