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View Full Version : How can I tell if my shopping order is being properly credited through SR?



spring
08-17-2007, 01:22 PM
I'm a newbie and I made my first purchase via the shopping link today. I went through SR to Eddie Bauer. Just wanted to know if there is a place on the SR site that shows I'm pending a credit? As you can tell, I'm still trying to navigate around the site. Any help would be appreciated. Thanks!:confused:

arob414
08-17-2007, 01:38 PM
Check your account history but it may take a few days or longer to credit (and a hold will be in place on the credit for 21 days) depending upon the store.

spring
08-17-2007, 04:30 PM
Thanks for the help, Gay.

m 'n c
08-17-2007, 09:12 PM
Yeah the pending is about the only way. Usually it posts within 10 days of ordering. On average they post to the accounts within 3-5 days but every now and then you get one that will take 7-10 business days (marriott comes to mind, drugstore.com is another). Normally Tricia asks that we allow 10-14 business days before filing a TT on the shopping as some of these merchants only upload once per week or sometimes once per month. If you start getting nervous just post a thread on the subject in here and she'll let you know when you should start worrying.

spring
08-17-2007, 10:08 PM
Thanks m 'n c. I'll just keep my eye on the pending list and give it a tincture of time.