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askomsky
08-25-2007, 01:05 PM
Hello all,

I'm new to SR so to speak. Kicking myself for not sticking with it last year when I first joined, but now into it full swing. We're going to Disney Nov 15th thru the 22nd so I'm moving full steam ahead!

My problem is in my account history and earnings I see where my credits are on hold (I understand all of that and why) but there are some that I did late last week early this week that I don't see there.

I bought some rechargable batteries from sony.com, and another memory stick from buy.com. I also bought shoes from shoebuy which I see it pending until 9/15. I'm just curious on how long the other ones will/should take before I at least see them with a credit on hold. I ordered from sony last week and received my shipment today.

Thanks!
April
cglaura
08-25-2007, 02:46 PM
Sometimes they wait until shipped, but if you have received the products and it has been over a week since you ordered you can file a trouble ticket. Are you familiar with that process?

You'll need to paste your original confirmation email from the order, along with it's source code / headers into the TT. Sometimes they just take awhile to show up. I've nevered ordered from there so not sure if they are the long waits or not.
jnorth1007
08-25-2007, 05:38 PM
The amount of time it takes for sales to show up depends on the merchant. Most take anywhere from 7 -10 days. A good practice is to wait until 10 days pass and if they dont show up then file a trouble ticket. Another thing is to make sure you are going back in your account history far enough. When these thing show up they are put on the date that the order was placed and not the date the pending credit shows up. Sometimes they can show up on page 2 or 3 and you dont even know it. Look through your account history and make sure they arent already there before you post a trouble ticket.
askomsky
08-25-2007, 07:04 PM
I'll keep an eye on my acct history and give it until the end of next week if I don't see anything.

I appreicate your help!
April
3dog2kidmom
08-25-2007, 08:12 PM
Glad to see you here :)

These ladies have ALL the answers. :sunshine2: