View Full Version : Kodak Gallery??
sammielynn
06-30-2009, 08:29 PM
I made my first purchase from Kodak Gallery on Monday. My credit has shown up but it is not the $5 you are suppose to get for a first time purchase.
It took over two hours to upload all the photos so when they had finished I logged off and signed in again to make my purchase because it had been such a long time. Did I mess this up?
SunshineGirl
06-30-2009, 08:32 PM
I just pulled this and sent it to SunshineGuy. You didn't do anything wrong. It might be an issue with our coding. They just recently switched to the thing where you get paid more like Shutterfly. So I think we must have something wrong on our end.
sammielynn
06-30-2009, 08:37 PM
Thanks for the quick reply and thanks for looking into this. You are good!
SunshineGirl
06-30-2009, 09:07 PM
We found the problem! It should be all fixed tonight. I'll manually credit you the difference, but we'll have it fixed for everyone who does it from here on out.
sammielynn
06-30-2009, 09:52 PM
WOW! That was fast. You are better than good.
Leslie
07-07-2009, 01:54 PM
We found the problem! It should be all fixed tonight. I'll manually credit you the difference, but we'll have it fixed for everyone who does it from here on out.
I did this offer on last Thursday and it still hasn't showed up in my pending. Just curious?
It is no big deal, I can just wait to fill out a trouble ticket, I was just curious if anyone else had problems?
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