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sumlthomp
07-13-2009, 10:58 AM
I preordered a video game from Game Stop through SR on 6/14/09. I selected store pickup as my shipping choice. I picked the game up when it was released on 6/24/09. I have not received credit for my purchase in my SR acct. Is this because we picked up the order? Or should I have received credit and just need to do a trouble ticket?

missangie
07-13-2009, 11:07 AM
I preordered a video game from Game Stop through SR on 6/14/09. I selected store pickup as my shipping choice. I picked the game up when it was released on 6/24/09. I have not received credit for my purchase in my SR acct. Is this because we picked up the order? Or should I have received credit and just need to do a trouble ticket?

Ge ahead and open a trouble ticket. I'll be happy to check into it for you.

sumlthomp
07-13-2009, 11:24 AM
Thanks Angie!

m 'n c
07-26-2009, 08:14 PM
Angie any update? Thought it might be nice to know if in-store pickup was an option to receive SR credits with Gamestop. :)