QVC Question

[howdyfrtx]

Does anyone know why I may not be receiving my confirmation email from QVC? I placed an order for the American Girl doll in July and then placed another order on monday and have not received any confirmation email. I know they have my email because I made sure of it on my last order I just placed. This is my first time using them and I called customer service and they were too busy to help.

[schaery]

Did you check your spam box? For some reason lately, even my SR emails keep getting sent to spam, even when I keep checking that it isn't spam.

[m 'n c]

I was going to suggest spam box as well. If there are certain places I order from alot or certain things I want to make sure I receive I try to put their email address in my address box so they won't be blocked.

I don't always remember but I try.

[fanofree]

Does anyone know why I may not be receiving my confirmation email from QVC? I placed an order for the American Girl doll in July and then placed another order on monday and have not received any confirmation email. I know they have my email because I made sure of it on my last order I just placed. This is my first time using them and I called customer service and they were too busy to help.

I triple the SPAM idea! I order fairly regularly from QVC and recieve order and shipping confirmations. The order confirmation comes quickly, within a couple of minutes. You might also check your QVC account details - perhaps you checked that you didn't want to receive email.

[howdyfrtx]

Thanks guys but I did look in my spam email and had nothing. I think I'll probably just have to wait and talk to the customer service person.

[Sunni]

I order from QVC quite often. I never get an email. Just a comformation number at the end of the order. I ordered tonight and still didn't get one. I will have to look into if I check some box. Luckily I have always received a credit for them.

[PSL1013]

I order often and always get a confirmation email. Look on the website under communication settings and there is a section for E-Mail subscriptions, click on that and you will see QVC E-mail sign ups that has a box to check off for Order/Shipping Confirmations - e-mail confirms your orders placed over the phone, through automated ordering, and on the Internet, maybe yours is not checked? HTH

[howdyfrtx]

That was it Pam....thank you!!!!

[PSL1013]

That was it Pam....thank you!!!!

Glad I could help! :)