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toystoryduo
08-26-2009, 09:15 AM
I placed an order on Saturday with the cash back increase and it's not listed in pending yet. Is this an automatic or manual shopping credit? :thanks:
missangie
08-26-2009, 09:25 AM
It is automatic. Sounds like we may need to hunt it down for you. Go ahead and open a ticket when it's time. I'll be happy to help.
toystoryduo
08-26-2009, 09:39 AM
Uh-oh. :( I was hoping you would say that it was a manual credit. ;)

I've been having issues with shopping crediting lately. Some things go through automatically and some come through with a TT. I can't figure out what the problem is. :confused: I run CCleaner daily, clear cookies before shopping, and use IE7. I've checked to make sure that none of the sites are blocked in IE7 and I have all the sites set to allow that are listed in the technical thread. Any other suggestions?
m 'n c
08-26-2009, 09:41 AM
Uh-oh. :( I was hoping you would say that it was a manual credit. ;)

I've been having issues with shopping crediting lately. Some things go through automatically and some come through with a TT. I can't figure out what the problem is. :confused: I run CCleaner daily, clear cookies before shopping, and use IE7. I've checked to make sure that none of the sites are blocked in IE7 and I have all the sites set to allow that are listed in the technical thread. Any other suggestions?

I wish I knew but I'm about 50/50 on shopping as well. The good thing is that Angie is able to track them down for me so that is good. I just save my confirmation emails and submit when the 10 day mark comes by. I have noticed some are taking a little longer to post. I think Shutterfly was a day or two after the 10 day mark and it came through on it's own so maybe some of your outstanding ones are the same way - just slowpokes.
Miwing
08-26-2009, 10:05 AM
I placed an order on Saturday with the cash back increase and it's not listed in pending yet. Is this an automatic or manual shopping credit? :thanks:

I ordered from magazines.com also on Saturday and have not received credit. Is it 7 or 10 days before we should file a trouble ticket? Thanks!
StitchandPooh'smom
08-26-2009, 10:12 AM
I ordered from magazines.com also on Saturday and have not received credit. Is it 7 or 10 days before we should file a trouble ticket? Thanks!

10 days. I also ordered from magazines.com and haven't seen the credit pend yet. But I also didn't get a confirmation e-mail (never do with them for some reason), so I'm probably out of luck.