How to cancel a trouble ticket

[JeffMcCain]

I filled out a trouble ticket just minute ago for an Ebay purchase. I see now that it credits retroactive to the date of the sale....which is 3 pages deep by now. How do I cancel the trouble ticket? It's for item# 200151943477.

[cglaura]

You can pm SunshineCindy and let her know which one can be cancelled.

Been there, done that! :p