sunshinecindy
09-23-2007, 12:04 PM
I know a lot of you have questions on how long before you want your GC you should cash out. We all like to save up to the last minute to get as much as we can, but remember, if you don't cash out for it all, you won't lose it, it will still be there. :)
Our cash out policy states that it may take 2-4 weeks to get your GC. We do not have standard times that we cash out, it really just depends on how much we have going on, but we are generally quicker then any other reward site is. When we are running special contests its harder to get to cashing out. Wouldn't you rather we be getting more offers, taking care of your trouble tickets and merchant specials for you? Our membership is growing and we are naturally getting more and more cashout requests. We also have contests that we are constantly sending out prizes for. The other problem is the US mail service isn't always the most reliable. We can mail you a GC one time and you get it in two days and at other times, it takes a week or more. We try our best to accomodate your requests, but the more requests we get, the more it slows us down also. So, to be on the safe side, allow 2-3 weeks for your cash out request. I hope this answers all the cash out questions we have been getting lately.
Our cash out policy states that it may take 2-4 weeks to get your GC. We do not have standard times that we cash out, it really just depends on how much we have going on, but we are generally quicker then any other reward site is. When we are running special contests its harder to get to cashing out. Wouldn't you rather we be getting more offers, taking care of your trouble tickets and merchant specials for you? Our membership is growing and we are naturally getting more and more cashout requests. We also have contests that we are constantly sending out prizes for. The other problem is the US mail service isn't always the most reliable. We can mail you a GC one time and you get it in two days and at other times, it takes a week or more. We try our best to accomodate your requests, but the more requests we get, the more it slows us down also. So, to be on the safe side, allow 2-3 weeks for your cash out request. I hope this answers all the cash out questions we have been getting lately.