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mseg16222
10-02-2007, 02:45 PM
I have a trouble ticket that is still pending since the end of July. Is there hope that the credit will come through?

Chelley00
10-02-2007, 04:45 PM
I have one pending from that long too. I'll just pull up a chair and wait with you :rotfl:

MamaO
10-02-2007, 07:25 PM
I have one pending from that long too. I'll just pull up a chair and wait with you :rotfl:

I have one from the third week in August. It recently dropped from the 'Open' category down to 'Pending' with no change in its status. Does this just happen automatically after a certain period of time?

m4travels
10-02-2007, 07:50 PM
There is always hope! I had a purchase back in June (15th) that I had completely forgotten about thinking I had received credit. Early July I filed a TT. With the passing of time between the purchase and once I realized I hadn't received and filed the TT I really didn't expect it to happen and said so in my TT. Tricia put it through and we waited. It came through as a credit at the end of August.

Once it's sent to the merchant it's a waiting game and one hopes for the best!

Michael