Closed Trouble ticket question

[Moluvswdw]

I filed a trouble ticket at the ned of decemeber for Miles Kimball and found out today that it closed without me getting credit because they did not sned me a confirmation email until 3 days after my order. i could not at the time remeber which date I had actually ordered on.

Is there any way for me to get credit for this offer. i would have htought they'd kept the original date of order on their system

TY

[m 'n c]

I would open a new TT referencing the closed one and ask your questions from there. TT questions can't be addressed in the forum.

[jnorth1007]

Make sure to open the new TT as an account question TT and not a new request credit TT. Make sure you reference all of the information in the TT and find out if you need to file a new one with the correct information or if Miles Kimball has refused payment of the sale.