PDA

View Full Version : SR site problem this morning



SunshineGuy
01-16-2008, 10:26 AM
There is a network issue at the SR hosting company. They are already aware and I am working with them to restore connectivity ASAP.

m4travels
01-16-2008, 10:37 AM
Thanks, SG!

Tiggerific711
01-16-2008, 11:10 AM
Rats, you mean I actually have to do some work?

spring
01-16-2008, 11:32 AM
Thanks for letting us know!:sunshine:

SunshineGirl
01-16-2008, 11:38 AM
Wow. I didn't even tell SG anything was wrong. Was your company down, too?

SunshineGuy
01-16-2008, 12:27 PM
i did have some T1 flapping this morning on my INet group at work this morning. THe hosting side of the company had an even worse problem.

I think it is back up now. At least starting to come back up.

why is it as soon as we fix one hosting problem, we have another? :computer:

askomsky
01-16-2008, 12:32 PM
Thanks SG!!!!! I was pretty bummed when I couldn't get on, but at least I got most of my work done this morning! :)

I was thinking the same thing, wow if it's not one thing it's another.

Glad your on the job!!!!

spring
01-16-2008, 01:22 PM
Unfortunately, it looks like it is down again.:(

jnorth1007
01-16-2008, 01:54 PM
I am not having any issues.

bs4free
01-16-2008, 02:45 PM
WOOT! :woohoo: SGuy Rocks at finding and getting this problem fixed. WOO!

askomsky
01-16-2008, 02:46 PM
LMAO! Oh man since I noticed SG doesn't post much just over 150, it took me until now to realize what is avaitor said!!! That's too funny!

SunshineGirl
01-16-2008, 11:26 PM
LMAO! Oh man since I noticed SG doesn't post much just over 150, it took me until now to realize what is avaitor said!!! That's too funny!

He doesn't find it too funny, but the truth hurts. :rotfl:

bs4free
01-16-2008, 11:34 PM
Oh so the tag fairy gave him the tag... I wonder when he said that or if the tag fairy had some inside info...

SunshineGirl
01-16-2008, 11:37 PM
Oh so the tag fairy gave him the tag... I wonder when he said that or if the tag fairy had some inside info...

The tag fairy keeps her eye on him. ;)

spring
01-27-2008, 08:54 AM
I'm having a lot of problems getting SR to load this morning. Sometimes it does right away, other times it is extremely slooooooooooooow, even giving me an error page occasionally. Anyone else having problems, or is it just me? The forum is loading just fine, just having problems with SR to do surveys, etc.

ligrumpygirl
01-27-2008, 08:57 AM
I had no problems until just about 10 minutes ago. Won't load all the graphics.

askomsky
01-27-2008, 09:00 AM
I had no problems until just about 10 minutes ago. Won't load all the graphics.

I had the problem at 730 ish when I logged in this morning, but the last 20-25 mins have been just fine. In the middle of a survey now and I'm doing ok.

sunshinecindy
01-27-2008, 09:00 AM
Ya, I'm having problems too, but don't want to call and bug them yet, its sunday morn and they may be sleeping in. They've had that nasty cold bug going around their house.

memanana
01-27-2008, 09:00 AM
I am having problems also

linanglab
01-27-2008, 09:02 AM
It is a little sluggish here too. Sometimes it is running fine, other times it says page cannot be found. Not a big deal though. Let them sleep in! Too many bugs around that is for sure!

ligrumpygirl
01-27-2008, 09:05 AM
DEFINITELY let them sleep in! We can control our SR addiction for a while (a short while but a while!).

You know something is funky when the earning banners are not showing up here.

spring
01-27-2008, 09:17 AM
Glad it was not my computer. I was able to do my survey, so I'm happy. I think I'll just hang in the forum for a while with all my buddies!:sunshine:

PSL1013
01-27-2008, 09:50 AM
I was able to log in just long enough to see that I dropped a position on the big board and then poof, nothing! Very depressing and now I can't do anything about it! :rotfl:

Tiggerific711
01-27-2008, 09:55 AM
It was very sluggish but I was still able to get my survey done!

SunshineGirl
01-27-2008, 10:17 AM
SG is still asleep but I've been checking to see what might be wrong. Looks like the hosting company for the main site is slow as well. If it doesn't pick back up within about half an hour, I'll wake up SG and have him call them.

SunshineGirl
01-27-2008, 10:53 AM
SG is up and on the case. :sunshine2:

linanglab
01-27-2008, 10:55 AM
SG is up and on the case. :sunshine2:

I want to go into singing "With my friends Tigger and Pooh" with that quote. "Super sleuth is on the case...."

SunshineGuy
01-27-2008, 10:57 AM
I'm having a lot of problems getting SR to load this morning. Sometimes it does right away, other times it is extremely slooooooooooooow, even giving me an error page occasionally. Anyone else having problems, or is it just me? The forum is loading just fine, just having problems with SR to do surveys, etc.

yep...i am working on it now.

T1nkrules
01-27-2008, 10:57 AM
I am also having problems getting SR to pull up. Very slow and the menu on the left was missing. Once I did, graphics are a problem as well as the surveys. Tried to do an OTX and was almost finished when an error page came on and threw me out. :computer: Tried to go back but got the "you've done too many in a time period" type of message. I got the same message Saturday. (Does this qualify as 2 separate posts?). Haven't done one since Friday. Even waiting 24 hours isn't working. I've now lost six or seven OTX surveys that either finished through the Thank you page or the two this weeknd that just tossed me out. :( :( :(

spring
01-27-2008, 11:21 AM
I am also having problems getting SR to pull up. Very slow and the menu on the left was missing. Once I did, graphics are a problem as well as the surveys. Tried to do an OTX and was almost finished when an error page came on and threw me out. :computer: Tried to go back but got the "you've done too many in a time period" type of message. I got the same message Saturday. (Does this qualify as 2 separate posts?). Haven't done one since Friday. Even waiting 24 hours isn't working. I've now lost six or seven OTX surveys that either finished through the Thank you page or the two this weeknd that just tossed me out. :( :( :(

I can see why you are frustrated. However, SR running slow is a rarity. SG is fixing it as we speak. Wait a few hours until Tricia posts the OTX survey for Sunday (if she hasn't already), clear cookies, and see if you can try again. I wouldn't try to do a survey while SR is running slow. I'm sure things will be back to normal shortly.

annieollendorf
01-27-2008, 11:29 AM
I am glad I came to the forums this morning. I was getting very discouraged when the SR page would not load and blaming my ISP, in which I am getting very unhappy with anyways. :computer:

T1nkrules
01-27-2008, 11:44 AM
Thanks. I have complete confidence in SG and Tricia. :love:

spring
01-27-2008, 12:01 PM
SR seems to be running fine now! Thanks, SunshineGuy!:sunshine:

annieollendorf
01-27-2008, 12:08 PM
Thanks SunshineGuy, the site is now working.

April

Iteach
01-27-2008, 01:11 PM
Thanks for working on Sunday SG and the whole team. You're all the best!:sunshine:

spring
01-31-2008, 06:12 PM
Just tried to log on both on IE and MSN, and I got the weirdest message:

-------------------------------------------------------------------------

We'll Have More Soon

This domain has been parked. This site is currently under construction and we will have more for you soon.

For This Site Owners:

Please check subscription confirmation e-mail for instructions


Openwebmail.
Guestbook
-------------------------------------------------------------------------

However, I WAS able to log onto the forum and go back to SR that way. Anyone else having this issue?

icartjetta
01-31-2008, 06:26 PM
I had the same thing happen to me when I used Safari, I was able to get on though, with Firefox!

SunshineGirl
01-31-2008, 06:32 PM
How odd. Cindy and I are there just fine. Is anyone else getting it?

spring
01-31-2008, 06:35 PM
I gave it a rest and tried again. Still getting that error message, both on IE and MSN. It has a nice picture of a flower pot, too, which doesn't show up in my copy of the page. I'm not having any problems logging into SRforum and going backwards to the SR site, though.

SunshineGuy
01-31-2008, 06:48 PM
I gave it a rest and tried again. Still getting that error message, both on IE and MSN. It has a nice picture of a flower pot, too, which doesn't show up in my copy of the page. I'm not having any problems logging into SRforum and going backwards to the SR site, though.

how odd...looking at the logs now. can you tell me if it is still happening?

icartjetta
01-31-2008, 06:52 PM
I just tried using Safari and got on just fine.

SunshineGuy
01-31-2008, 06:54 PM
I just tried using Safari and got on just fine.

I will keep an eye on it but i think it is fixed. I restarted the webserver and changed an option in the config file.

spring
01-31-2008, 06:58 PM
Got in just fine on MSN when I typed in www.sunshinerewards.com. No more flowerpot! Thanks!
Just retried my usual saved Favorites for IE, and that is fine now, also. Thanks, Sunshine Guy!

spring
02-02-2008, 08:10 AM
Anyone else having problems with SR this morning? I can get on...sometimes...and other times I get an error message. Also, when I do get on, it is running very sloooooooooow. I have also found that the site doesn't completely load at some points (like some of the graphics) when I do get on. Other times, I get it to load, but have a difficult time navigating through due to slowness. I just want to make sure it is not my computer. I am going on via IE.

Tiggerific711
02-02-2008, 08:15 AM
I'm having problems too. I figured that if my DS had me up this early I might as well do a survey but no luck getting into SR. Oh well, off to the arcade!

bellanlivismom
02-02-2008, 08:16 AM
You are not alone. It has been taking forever to load for me. I have not gotten any error messages at least not yet.

linanglab
02-02-2008, 08:18 AM
Having trouble too. Sometimes it will load, other times it gives me the page cannot be found thing.

spring
02-02-2008, 09:21 AM
Seems to be okay now. Maybe it just had to "wake-up!" I know I'm slow to start in the mornings.:rotfl:

MamaO
02-02-2008, 11:16 AM
Is anyone else having trouble getting into the Daily Survey? I can get the demographics in, but when I click 'start survey', the hourglass just hangs there. Couldn't get into Greenfield through the SM survey link either.

sammielynn
02-02-2008, 11:36 AM
I got on just fine, but could not get a survey.

Sherri
02-02-2008, 12:22 PM
It's telling me I've exceeded my limit for surveys today.

I took one last night around 8:00 pm - I don't think that should effect today's survey.