No Credit for DS/SM

[SCard]

I completed DS and SM before 6PM and neither credited at the top of the hour. The same thing happened last week, maybe Thursday. Could this be the same issue. I tried to post on the problem thread but it has been closed.

Thanks.

[tjrj1988]

:confused:

Hey SCard-we meet again.

It was Friday that we both had the same issue.

I completed four within the last hour and a half. 3 which should have credited on the hour. None of which did. Waiting on the MTC standard now too.

Anyone else?

[SCard]

:confused:

Hey SCard-we meet again.

It was Friday that we both had the same issue.

I completed four within the last hour and a half. 3 which should have credited on the hour. None of which did. Waiting on the MTC standard now too.

Anyone else?

Funny that it keeps happening to us at the same time. I did MV and it credited, just waiting on DS/SM.

[tjrj1988]

Top of another hour and I got nuthin.....

Hmmm-nothing different on my computer, no updates or anything.

Got the flag page on SSi and "invalid session" on MTC when I tried to go back in.

[SCard]

Top of another hour and I got nuthin.....

Hmmm-nothing different on my computer, no updates or anything.

Got the flag page on SSi and "invalid session" on MTC when I tried to go back in.

Nope no credit for me either and add SSI to the list of credits I am waiting for. Planned to clear cookies around 7:10 and try for SSI2 and now I can't because SM/SSI have not credited.

[luv2go2diz]

I took a DS that should have credited at 5, just now back on and see it didn't credit . The other 3surveys I completed and which credited were all done before 3pm. I too had an issue Friday, but that was fixed really quick. Hopefully this too! I'm afraid to try for anything else.......

[SCard]

No credit at 8PM either. Not going to try anymore today as nothing has credited.

[mellymel261]

I took a SSI that should have credited at 8PM and it did NOT either

[tjrj1988]

No, nothing here at 6pm mountain either.

No credits for anything today: SSi, DS, SM and MTC. Not going to try anything else and I'm afraid to use Ccleaner.....

[mellymel261]

MV and SH credited for me but not SSI dont want to try DS or SM since doesnt seem like they will credit.....looks like the ones on the hour not crediting....

[SCard]

MV and SH credited for me but not SSI dont want to try DS or SM since doesnt seem like they will credit.....looks like the ones on the hour not crediting....

Just checked back, still no credit since 6PM. Not sure what to do. I always clear cookies before I shut the computer down for the night so I can start fresh in the morning. All the stop lights are yellow and red so maybe nothing is crediting except for MV/SH?

[mellymel261]

I have the same question about clearing and running cleaner I shut down about now and dont get back at it until tomorrow night any info would be great about what could possibly be going on. thanks!

[SCard]

I'm not going to even attempt any surveys tomorrow until we know what the issue is and should we clear cookies and are we just out of luck for the ones we completed tonight and did not get credit for.

[juliokirkland]

No credit for DS, SSI2, or AMP this evening. I'll probably hold off doing surveys for a day or 2.

[marcymajor]

so far this morning i have completed a ds and an ssi and no credit. also tried to do a sh but could not qualify for one. guess i will wait a while to try another survey.

[SunshineGirl]

I am seeing credits okay for the regular GF, SSI, SH, and MV. It looks like nothing has come through for SSI2, YourTwoCents, or AMP/MTC since last night. I just emailed them, but they are on the West Coast so it will likely be a couple of hours before I hear anything from them. I'll let you know as soon as I do. SH and MV are definitely not affected because we run the credits straight from their thank you pages. SSI numbers are REALLY high this morning (3 out of 4 people who clicked in the last hour got credit). GF is crediting but just not as high as SSI.

[marcymajor]

Tricia-i finished a ds about 1:15 this morning and it never credited and i also did an ssi and completed that at around 4 and it did not credit either. do u see any credits for me on these 2 surveys?

[tjrj1988]

So, if Tricia is still seeing credits for othersthen that means it was those particular surveys, and we are just out of luck for those surveys we took yesterday?

I had fingers crossed that I'd at least see something in my account overnight but nothing.

[SunshineGirl]

So, if Tricia is still seeing credits for othersthen that means it was those particular surveys, and we are just out of luck for those surveys we took yesterday?



No. If we have the credits, we will definitely make sure that you get them. It might just mean that we have to manually load them if for some reason the survey company's system didn't transfer them properly to ours.

[OhMari]

I am seeing credits okay for the regular GF, SSI, SH, and MV. It looks like nothing has come through for SSI2, YourTwoCents, or AMP/MTC since last night. I just emailed them, but they are on the West Coast so it will likely be a couple of hours before I hear anything from them. I'll let you know as soon as I do. SH and MV are definitely not affected because we run the credits straight from their thank you pages. SSI numbers are REALLY high this morning (3 out of 4 people who clicked in the last hour got credit). GF is crediting but just not as high as SSI.

Our cable went down last nite for about 3 hours, starting around 3:30 pm CST, maybe the outage had something to do with it.

[SunshineGirl]

Are you seeing credits come through now? It looks like they are catching up.

[juliokirkland]

Thanks Tricia. I've got my credits for the 3 surveys I did yesterday. I haven't done any surverys for today but will start working on it now.

[SCard]

Are you seeing credits come through now? It looks like they are catching up.

Yes, my DS/SM/SSI can through.

Next question, they are dated 1/24/12. Can I do those 3 surveys for today and get credit?

Thanks

[disney_girl]

Yes, my DS/SM/SSI can through.

Next question, they are dated 1/24/12. Can I do those 3 surveys for today and get credit?

Thanks

It should look something like this...

#2260524 Credit: Greenfield/Toluna Daily Surveys 01/23/2012 0.80 Credits 01/24/2012

The description shows what date the survey was actually for regardless of when it credited your account. So, yes you can take your surveys for 1/24 without any issues.:)

[jtowner]

Yes I did get SSI, thanks for taking care now I can try some more.

Jtowner

[OhMari]

Yes, my AMP posted and credited from yesterday.
Thank you.

[SCard]

It should look something like this...

#2260524 Credit: Greenfield/Toluna Daily Surveys 01/23/2012 0.80 Credits 01/24/2012

The description shows what date the survey was actually for regardless of when it credited your account. So, yes you can take your surveys for 1/24 without any issues.:)

should have looked closer. mine does look this that, thanks. :thanks:

[tjrj1988]

Thank you for keeping us posted Tricia. Yes, all mine credited from yesterday.

Off to use ccleaner and give it a go for today.

Customer service is, as always, awesome on SR!:sunshine:

[m 'n c]

Since the problem seems to be addressed and solved, I'm going to close this thread. :)