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disney_girl
03-08-2008, 01:06 PM
Anyone else having problems getting on SR? It gives me the Internet Explorer cannot display the webpage error. Is it just me??

m 'n c
03-08-2008, 01:07 PM
just checked on my firefox browser and didn't have any problems. Maybe try again.

SunshineGirl
03-08-2008, 01:08 PM
I just logged in okay, too. ??

disney_girl
03-08-2008, 01:11 PM
I have No idea! I was in earlier this morning fine but now can't get in with either IE or Firefox. I was in the middle of checking car rentals through SR and when I refreshed I got the error. I've rebooted also. :confused: Hmph

m 'n c
03-08-2008, 01:18 PM
check your internet connection. If its cable or dsl unplug your modem from the internet connection and then replug/connect.

Arky
03-08-2008, 01:21 PM
I can't get on to SR either!

disney_girl
03-08-2008, 01:25 PM
check your internet connection. If its cable or dsl unplug your modem from the internet connection and then replug/connect.

Thanks for the suggestion but no go!:( I don't get it! I was just on there earlier and nothing has changed! I'll try again in a little bit... I'm having withdrawals!

3dog2kidmom
03-08-2008, 01:32 PM
Thanks for the suggestion but no go!:( I don't get it! I was just on there earlier and nothing has changed! I'll try again in a little bit... I'm having withdrawals!

I had that problem too. It's okay now, but was definately not the internet connection since other sites were working.

m 'n c
03-08-2008, 01:39 PM
I had that problem too. It's okay now, but was definately not the internet connection since other sites were working.

duh! what a blonde moment of mine.

Is it a cookie thing then?

jnorth1007
03-08-2008, 02:01 PM
Mine has been working fine all day. I signed on at 6:30am or so and I haven't had any issues today. I hope it is working for you now.

disney_girl
03-08-2008, 02:04 PM
Unfortunately it's still not!! I'm not having trouble getting on any other sites including the forum. Very puzzling:confused: . Guess I'll try a little later. Thanks!

Mom2aPrincess
03-08-2008, 03:00 PM
Same thing here. I got on a for a few minutes. Didn't qualify for a survey and all of a sudden I can't get back....Mine says:

The website is unable to display the webpage HTTP 501/HTTP 505

In the browser where the website usually appears and it says:

HTTP 501 Not Implemented/HTTP 505 Version Not Supported
Across the Title Bar at the top (the blue bar where you minimize, maximize, close)

So far I've been able to get on anything else (including the forum)....

Riyaa
03-08-2008, 03:13 PM
i'm having probelms, too. I'm wondering if it's the ISP. Sometimes certain ISP have problems accessing pages. I have Qwest, but I've seen it happen with Time Warner and Comcast before.

Mom2aPrincess
03-08-2008, 03:44 PM
i'm having probelms, too. I'm wondering if it's the ISP. Sometimes certain ISP have problems accessing pages. I have Qwest, but I've seen it happen with Time Warner and Comcast before.

I have HughesNet Satellite Internet service.

disney_girl
03-08-2008, 05:28 PM
We have a local one- One Source for our provider. This is frustrating though!!!

IckyMickey
03-08-2008, 05:32 PM
I'm having problems too. We have TimeWarner / Roadrunner and it's actually showing me a page saying that sunshinerewards.com doesn't exist.

I've never had this problem before.

Of course, one of my ebay items is up tonight which I want to bid on. I seem to be having some bad luck this month!

SunshineGirl
03-08-2008, 05:39 PM
It's weird. It seems that some internet providers are not resolving our IP address to our domain. If anyone needs a link in particular, let me know and I should be able to give you the link.

Can you get to www.helpingmomsconnect.com?

disney_girl
03-08-2008, 05:42 PM
It's weird. It seems that some internet providers are not resolving our IP address to our domain. If anyone needs a link in particular, let me know and I should be able to give you the link.

Can you get to www.helpingmomsconnect.com?

I am able to get to helpingmoms...but still not SR

IckyMickey
03-08-2008, 05:43 PM
I got in! :sunshine:

I tired the link to helpingmomsconnect first and then tried the link at the top of the forum page.

Whew! I was a little (ok a lot) worried! Now I hope I win my item on eBay!

aknight373
03-08-2008, 05:45 PM
i was still having problems with one of my computers, i just logged off that one and signed on to the laptop and now it is working.

bellanlivismom
03-08-2008, 05:47 PM
I can't get to sunshine either. It is giving me a cannot find and sends me to a search engine. I can access the helping moms connect site. I still can't get to SR from there. :(

SunshineGirl
03-08-2008, 05:52 PM
It's definitely some kind of DNS issue. Our email had been backlogged since about 10 this morning and it is all coming through now. SG is calling the hosting company just in case. Chances are pretty good that it is a bigger IP address beyond their control. But just in case, we're putting in a call to them.

disney_girl
03-08-2008, 06:22 PM
Thank you for checking into it Tricia and SG even though it might not be an issue on your side! There's a black cloud over my house.. I need some :sunshine:

SunshineGirl
03-08-2008, 06:27 PM
Is it working for you yet?

disney_girl
03-08-2008, 06:30 PM
Is it working for you yet?

Not for me :(

bellanlivismom
03-08-2008, 06:40 PM
I was able to get in now. :) Thanks!!

Iteach
03-08-2008, 06:43 PM
I had trouble earlier this afternoon. First couldn't get on at all, then got onto the main webpage for about 2 minutes, but then couldn't get anywhere else on the site. We unplugged, then plugged router back in but that didn't help. Then I couldn't get onto any site, and now all seems fine. I figured something was wrong with Roadrunner. I'm just glad it seems to be okay now. I was trying not to panic without any internet.

bbangel
03-09-2008, 01:55 AM
I can't get on tonight. I'm getting a DNS timeout error. :( Hopefully I will be able to get on tomorrow.

disney_girl
03-09-2008, 08:51 AM
I am having such withdrawals right now! Tricia, anyway would it work if you sent me the SR Netwinner link to go through? I have shopping and other stuff I want to do, but I'll have to wait on that! Thanks!

chrissylou2
03-09-2008, 09:18 AM
Im still not able to get in this morning either. It keeps going to a search engine.


Chrissy

MdCaterer
03-09-2008, 10:38 AM
I couldn't get in yesterday at all. It would send me to a web search page and then it would say it could not find SR. I played the free money games but never did get into Sr or the forum

Elaine
03-09-2008, 11:43 AM
I tried all day yesterday and this morning and still can't get in.
Elaine

bellanlivismom
03-09-2008, 12:43 PM
I am having problems on and off again this morning as well.

SunshineGirl
03-09-2008, 12:57 PM
I just got home from church and Kevin is at work. I'll give our hosting company a call right now and see if they can figure out what the heck is going on.

It's odd because I am seeing lots of members on. It must be a regional thing or something.

SunshineGirl
03-09-2008, 01:01 PM
I'm on the phone with them right now. Here is the link to the games:

http://sunshinerewards.freemoneywheel.com

disney_girl
03-09-2008, 01:02 PM
Thanks for your help Tricia and SG!!!:sunshine:

sunshinecindy
03-09-2008, 01:08 PM
I'm not having any problems here.

bellanlivismom
03-09-2008, 01:12 PM
I got in now.

Neither one of the surveys that I took that should have credited at 12 were in my account history. Here is hoping!!!

disney_girl
03-09-2008, 01:13 PM
I'm not having any problems here.


Sheesh....ya rubbing it in??? You're gonna make me cry! J/K I'm glad it's not everyone!!:)

SunshineGirl
03-09-2008, 01:16 PM
They just restarted the server and put in a trouble ticket for second level support. They said our server looks just fine. Out of curiosity, can you get to http://www.digitalpictureking.com ?

disney_girl
03-09-2008, 01:18 PM
They just restarted the server and put in a trouble ticket for second level support. They said our server looks just fine. Out of curiosity, can you get to http://www.digitalpictureking.com ?

I can get to Digital Picture King.

Elaine
03-09-2008, 01:20 PM
I can get into digitalpictureking.com, but still no sunshine.
Elaine

SunshineGirl
03-09-2008, 01:43 PM
Very strange because Helping Moms, Digital Picture King, and SR are all on the exact same server.

What about

http://beta.sunshinerewards.com?

disney_girl
03-09-2008, 01:53 PM
Very strange because Helping Moms, Digital Picture King, and SR are all on the exact same server.

What about

http://beta.sunshinerewards.com?

No, this one times out on me just like the main site. :(

Riyaa
03-09-2008, 01:56 PM
I'm just going to ditto the problems the other are having. Haven't been able to get in since Saturday, but I can get to all the other links you've posted other than the beta site. Even the signatures on this board that are linked to sunshinerewards.com aren't showing up.

disney_girl
03-09-2008, 01:59 PM
I noticed that the signatures (like the SR related ones) weren't showing up since yesterday also- forgot to mention that.

bellanlivismom
03-09-2008, 03:19 PM
I have not been having problems now. I am not sure what is different. Thanks Tricia!!

SunshineGuy
03-09-2008, 04:39 PM
OK everyone....for those of you having problems accessing the site - can someone open a command prompt:

click START -> RUN and then type cmd

that should open a new window that is black with a flashing cursor.

at that cursor, type ping www.sunshinerewards.com does it reply back?

SunshineGirl
03-09-2008, 04:39 PM
SG is now working on it as well. It is totally perplexing what could be happening. Where are the three of you who are having problems located?

disney_girl
03-09-2008, 04:48 PM
WOOHOO...... just tried again and I can get in :cooldance: !!!! I'm more than thrilled! THANK YOU!!

I'm in N TX by the way. Of course it does reply back now, but when we pinged it yesterday and this morning, it didn't reply back.

SunshineGuy
03-09-2008, 04:58 PM
WOOHOO...... just tried again and I can get in :cooldance: !!!! I'm more than thrilled! THANK YOU!!

I'm in N TX by the way. Of course it does reply back now, but when we pinged it yesterday and this morning, it didn't reply back.

glad to hear it....i am still looking at some dns caching problems on other providers servers.....anyone else who had problems but is now fixed?

bellanlivismom
03-09-2008, 05:14 PM
I have not had anymore issues, but I am in WI. :)

Riyaa
03-09-2008, 05:55 PM
It's working now for me in Colorado.

chrissylou2
03-09-2008, 05:56 PM
I have been out most of the afternoon so Im not sure how long it has been fixed, but I am in and I am happy!!!!:sunshine2: :sunshine2: