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jtowner
04-02-2012, 11:19 AM
I went into GF and was confused by the start up page, everyone getting this today? It seems to be the same question 1 page at a time, it took a long time to say no to me for no surveys. I am wondering why so one talked about this today. Is this what we can expect from now on?

I tried again, had survey options click the start tab and it will not move, I was thinking that mean none available now. Any thoughts I am not sure what is going on,


Jtowner

MdCaterer
04-02-2012, 11:22 AM
I just clicked to take a DS and the first page is very different with 1 question. YOUCK, I wish they would quit changing these things all the time, I rarely take an SH anymore because you have to fill out 2 pages of information after every time you get denied a survey! I wonder if they are actually saving money and weeding out false info or shooting themselves in the foot???

Update:Filled it all out only to be told Sorry no surveys!

gpp2001
04-02-2012, 12:02 PM
I also got the very different first page, filled out my info and went into 2 surveys but didn't qualify and now there are no surveys for me.

marcymajor
04-02-2012, 12:21 PM
when i first tried this morning i got the usual demos page but could not get a survey. just tried again and got the new pages and just got 1 on movies. i am keeping my fingers and toes crossed that it credits. i did notice at the end that i got the congrats page but there is no place on that page to go back to the member zone. will post 1 way or another.:sunshine: my ds just credited. woo hoo!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

jtowner
04-02-2012, 12:28 PM
i was able to complete one also and I had the same thing happen, it does not go back to SR as it always does. Now for the wait to see what happens, I must say I do not like this change at all. I guess it hard for me to deal with changes when I do not know in advance that they are coming.

Jtowner

This is how it ended, and one more thing I have never heard anyone winning any money from GF for doing surveys. LOL!!!

IT DID CREDIT THE SAME 5 MINUTES AFTER THE HOUR.

Congratulations!
You have just completed a survey and are now entered into the Opinion Surveys $50,000 sweepstakes drawing!

Please remember, you earn an entry for each and every survey completion, so visit us again soon. On behalf of Opinion Surveys and Sunshine Rewards, thank you for your time and for expressing your opinion with us today.A

Three4Me
04-02-2012, 02:59 PM
I just wanted to let everyone know that the changes you are seeing today are changes that Greenfield has made across the board, not just with SR. We have sent Greenfield a link to the forum posts so they will be able to see your feedback on their changes. They have expressed to us that they are having success with these changes in regards to efficiency and crediting. The delays and problems with credits today may very well be the fact that it is the first business day of the month and we find that this is typical with most survey providers.

sammielynn
04-02-2012, 07:39 PM
I liked the change, more hip. I need more hip in my life...........

mmm611
04-02-2012, 07:42 PM
I like the look, but it seems harder to qualify. Maybe that's just Monday....

SunshineGirl
04-02-2012, 10:15 PM
I like the look, but it seems harder to qualify. Maybe that's just Monday....

Part of it is being Monday. I also think that you are supposed to see less of those surveys where you take them for 10 minutes and then find out that you do not qualify.

m 'n c
04-02-2012, 10:55 PM
I just noticed the change. I'm not a fan of it just so GF knows. I find it annoying to have to answer 1 question per page. I liked the old format with demographics on 1st page and qualifying items on the 2nd page.

OhMari
04-03-2012, 08:48 AM
Part of it is being Monday. I also think that you are supposed to see less of those surveys where you take them for 10 minutes and then find out that you do not qualify.

Oh thank goodness. I realized one day I was spending up to 30 minutes a day trying to qualify.

SCard
04-03-2012, 05:24 PM
So this morning when I logged into DS it immediately tells me there are no surveys for me. I try tonight and see:

Congratulations! You have been selected for the following survey:
Guitar Survey
Upon completion of this survey, you will be entered into our $50,000 sweepstakes drawing!
Duration: 7 minutes
Start

but when I click on the "start arrow" nothing happens? So how do I take a survey when nothing happens when I click?

Guess DS doesn't like Firefox or there was a problem with that particular survey; I switched to IE and was able to get in and complete a survey. Really don't like IE, I do SO mush better with FF for Sunshine.

kayjo
04-03-2012, 11:47 PM
I have not been able to take a GF survey since 3/28, but today I got the following page after submitting the qualifying questions:

Oops
It appears that you have already taken a survey today. Not to worry. There are plenty of other opportunities for you. Please try again tomorrow for your next chance to participate in our Opinion Surveys.

As stated before, I have not taken a GF since last week so I have no idea what the problem is now.

AL2J
04-04-2012, 09:43 AM
Today I got the guitar survey that is frozen. Not sure why I would get a guitar survey in the first place. I was using IE. Yesterday I got a page with no questions that kept telling me you must choose true or false. I clicked false and it told me I must select at least 1 true. Hope the bugs get worked out soon.

SCard
04-04-2012, 09:49 AM
Today I got the guitar survey that is frozen. Not sure why I would get a guitar survey in the first place. I was using IE. Yesterday I got a page with no questions that kept telling me you must choose true or false. I clicked false and it told me I must select at least 1 true. Hope the bugs get worked out soon.

I got the guitar one again today in IE and it was frozen again. Guess it must be something with that survey. After that DS told me it had no surveys for me but I have been getting that most mornings for the last week; usually as soon as I complete the demo pages.

DarcyDog
04-09-2012, 05:27 PM
I have a question about the new GF survey format. This is the first GF survey I've tried since the format change. I entered my email address and proceeded through the rest of the demographic questions and then got the email address screen again with the following message: Your email address does not match. Please verify.

This is the same email address that I've been using for GF surveys since I started with SR. I don't want to use my personal address which is the one i use for logging into SR. Could I be getting this message because it's not the same email address tied to my SR account?

SCard
04-09-2012, 05:32 PM
I have a question about the new GF survey format. This is the first GF survey I've tried since the format change. I entered my email address and proceeded through the rest of the demographic questions and then got the email address screen again with the following message: Your email address does not match. Please verify.

This is the same email address that I've been using for GF surveys since I started with SR. I don't want to use my personal address which is the one i use for logging into SR. Could I be getting this message because it's not the same email address tied to my SR account?

I am having the same problem but I have been doing GF every day since the format change. I was just posting about it:

I have tried to log into Greenfield tonight using the same information I always do and am getting this error in FF and IE:

Your email address does not match. Please verify

I am using the only e-mail address that I have ever used for SR. I tried GF this AM and went immediately to they had no surveys for me. No problem with the e-mail addy then???

SunshineGirl
04-09-2012, 05:32 PM
I have a question about the new GF survey format. This is the first GF survey I've tried since the format change. I entered my email address and proceeded through the rest of the demographic questions and then got the email address screen again with the following message: Your email address does not match. Please verify.

This is the same email address that I've been using for GF surveys since I started with SR. I don't want to use my personal address which is the one i use for logging into SR. Could I be getting this message because it's not the same email address tied to my SR account?

It should not matter if it matches your SR address or not. We do not pass ANY information to them besides your user number.

SCard
04-09-2012, 05:41 PM
I've tried twice more in each browser and am getting the same error message

disney_girl
04-09-2012, 05:42 PM
I'm having the same issue. When I tried GF this morning, it sent me to the surveys- although I didn't qualify. This afternoon, I just get the error that my e-mail does not match. Hopefully it's just some kind of glitch and will be fixed soon!

kristenrice
04-09-2012, 05:58 PM
I'm having the same issue. When I tried GF this morning, it sent me to the surveys- although I didn't qualify. This afternoon, I just get the error that my e-mail does not match. Hopefully it's just some kind of glitch and will be fixed soon!

Same here...

"Your e-mail address does not match. Please verify."

SCard
04-09-2012, 07:05 PM
I wondered what would happen if I tried Y2C and that is letting me in. Is it OK to take that one as the GF has been a problem for 2 hours now; doesn't seem like a short glitch? maybe it won't be fixed tonight?

DarcyDog
04-09-2012, 08:33 PM
Whew! Sounds like a glitch. Will try again tomorrow!

SunshineGirl
04-09-2012, 08:39 PM
I emailed GF as soon as I saw these posts and have not heard back yet.

Iteach
04-09-2012, 08:39 PM
Thanks for posting everyone. I was wondering what was going on with my email not matching. Now I know it's on GF end. I'll just keep trying.

qzcaroline
04-09-2012, 08:44 PM
Glad I checked the forum. I sent a message to SR, thinking that it was just me that could not get into GF because my email did not match. I should have checked here first and then I would have realized that it was not just me. Thanks for the info. Glad I am not the only one! Have a great night!

SCard
04-10-2012, 06:29 AM
Still having the same problem this morning. I noticed that SM/Y2C is green so someone must be able to have gotten GF to work and then completed SM/Y2C.

disney_girl
04-10-2012, 07:44 AM
Still having the same problem this morning. I noticed that SM/Y2C is green so someone must be able to have gotten GF to work and then completed SM/Y2C.

I don't think there is any problem with taking SM/Y2C before you complete a GF.
(other than you would have to clear cookies between...)

SCard
04-10-2012, 07:47 AM
I don't think there is any problem with taking SM/Y2C before you complete a GF.
(other than you would have to clear cookies between...)

Thanks, good to know. :) I've noted the instructions to take GF/DS first.

**I tried SM and they didn't have anything for me. Interestingly when I was entering my demos for SM there was a field to re-type in my e-mail addy it was below the usual field to enter that; I've never seen that before. I wonder if that might have something to do with the GF issues (e-mail doesn't match)?**

disney_girl
04-10-2012, 07:59 AM
Thanks, good to know. :) I've noted the instructions to take GF/DS first.

**I tried SM and they didn't have anything for me. Interestingly when I was entering my demos for SM there was a field to re-type in my e-mail addy it was below the usual field to enter that; I've never seen that before. I wonder if that might have something to do with the GF issues (e-mail doesn't match)?**


I noticed that and wondered as well. On SM it pops up with that additional box to resubmit your e-mail. Once you re-enter the same one, it proceeds to the survey. I wonder if they made some changes to both surveys but the additional box to re-enter the e-mail is missing from the GF one.

SunshineGirl
04-10-2012, 09:27 AM
GF indicated that they did start a new fraud checking mechanism as of 5:00 yesterday. I told her that I do not think that it is working right because we can't get surveys at all. She's checking with their development team right now.

marcymajor
04-10-2012, 01:06 PM
i was finally able to get a ds this afternoon. finished it at 1:02 and it credited at 1:05. so glad it is now fixed.:party:

disney_girl
04-10-2012, 04:24 PM
Looks like GF got it back up and running! I just completed a survey and it credited!

tjrj1988
04-10-2012, 06:27 PM
I was able to complete a GF-but it didn't credit at the top of the hour like it should have.

Initial demographics page, the check box page-and the "thank you" page looked really weird. Sort of a combination of the old yellow page and the newer orange/brown page-and the type was very strange. Looked like it wasn't loading all the way-some red "x"s where logos are supposed to be.

I know that doesn't make alot of sense, but it's the best way I can describe it.

Did anyone else get anything like that?

Tried to get another GF when the first one didn't credit, but wasn't able to.