Taking surveys but not being credited

[qzcaroline]

Noticing that I am not receiving credits for the surveys that I am taking. Yesterday evening I took a GF survey & never received credit. The day before I cleaned out my cookies & took an SSI survey, even filled out the 4 star ratings for the survey & again, never received credit. Took a GF today while it was a green light and 2.5 hours later no credit as well as the Live sample that was taken right after, also green light when taken, and no credit. Right there is $3.15 that I have not received. Anyone else having these issues? This seems to happen to me every couple months or so, they get all the info they need in the survey but I do not get the credit. It is very frustrating! Looking for any answers or solutions to this problem. Thank you in advance.

[jd3921fl]

Yes, it is getting worse. It is starting to affect how often I sign in and try a survey. I llike taking the surveys but will not waste my time

[db1205]

I had a problem with the SSI 2 surveys for awhile, but it seems to have fixed itself. I had lost at least $1.50 from them. It really is frustrating to spend so much time and not get your credit for the time you put in.

[SunshineGirl]

I wish that I could say that it is a system problem, but it is not. :( Those we can fix on our end. But we are still seeing a steady stream of credits come through, and some people have been reporting that they have been able to get all 10 in a day. I would encourage you to keep track of how many credit and how many do not over the course of a couple of weeks. If it is only a couple out of 40 or 50, then that is normal. If it is all of a certain survey or more than 10% or 20%, then there is a problem with something on your computer that we need to figure out.