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View Full Version : MV/Live file error?


tjrj1988
10-09-2013, 05:25 PM
Clicked on both MV and Live-which are both green-and got "404 file error; unable to find...." Has anyone gotten thru recently?
mellymel261
10-09-2013, 06:27 PM
same for me which stinks since our choices are so limited :confused:
MKCP84
10-09-2013, 06:45 PM
I'm getting the same message.
SunshineGirl
10-09-2013, 06:57 PM
It looks like they are doing something in their network again. When I go straight to the network, it shows the offers are inactive. I tried through other networks and they are also inactive. So someone on their tech team needs to notice it and fix it. I sent my contact an email. He's probably out of the office for the day. But hopefully their tech team monitors things enough to realize that it is broken.
russellh
10-09-2013, 09:32 PM
I got the same error notice still tonight at 930.

Can you ask your contact why so many have not been crediting lately, too?
SunshineGirl
10-10-2013, 10:16 AM
Is this working now?
SCard
10-10-2013, 10:21 AM
Is this working now?

I am at work and don't do surveys on company time but both links are working again; they were not earlier when I tried from home.
db1205
10-10-2013, 04:02 PM
I got a survey, and finished it, but no credit. :(
tarheelpat
10-12-2013, 08:48 AM
This is one time you were probably lucky the link didn't go through. I didn't have any trouble with the link and did a 45-minute survey that didn't credit. Several other people have reported not getting credit, too.
SunshineGirl
10-12-2013, 11:01 AM
So far today almost every person who has clicked on the links has gotten credit for a survey.
PSL1013
11-08-2013, 04:42 PM
Just clicked to take a survey because it's green and I get
404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
tjrj1988
11-08-2013, 07:22 PM
Maybe PSL that problem was related to this....clicked on Live just now and it took me to a completely different page-wants me to sign into Live itself. Not sure if I should take a survey or not-not sure whether it will credit here on SR or not....

Has anyone gotten into and had credit, for Live in the last couple of hours??

PS: I decided to give it a go and try for a Live survey. Same demo questions but the page is completely different. Said had a 15 minute survey for me so I clicked on it; then-without answering any questions-it went to an OpinionConnect survey-and then routed to a thank you page. Haven't a clue whether it will credit, but something has definitely changed at Live.
tjrj1988
11-08-2013, 08:17 PM
Nope-no credit on the 1st hour.
SCard
11-09-2013, 08:32 AM
Not a file error, but completed and got credit for Live this morning using the new page. Cleared cookies and tried for MV which is red. Exact same page as Live and when I try for one I get the "sorry no surveys or You have reached the maximum number of surveys for the day" . I will keep trying but with the merger between MV and Live, got to wonder can we now only do 1 of the 2 every day? Sure hope SR hasn't lost another good survey company; one that had surveys every day.
russellh
11-09-2013, 11:33 AM
Got the new Live Page and took a survey last night, completed it and got a new ending page, but no credit as of this morning. :computer:

Do they change these things up just so we can have glitches and not get credit for the surveys?!?!?!? What was wrong with the old pages?
PSL1013
11-10-2013, 10:43 AM
Just took a Live Sample survey, it was green. Got to the very end after about 30 minutes working on it and this is the error I got: HTTP Status 404 -

type Status report

message

description The requested resource () is not available.
Apache Tomcat/6.0.32

Not happy!!!! :(
jtowner
11-12-2013, 11:12 AM
I did a Live and like Scard mime did not credit either. Trish can you see what is going on with them today.

Jtowner
SCard
11-12-2013, 11:25 AM
I did a Live and like Scard mime did not credit either. Trish can you see what is going on with them today.

Jtowner

Jtowner, have you been able to get both Live and MV since Saturday? I can only get one but Tricia's reports show that people are getting both.
Thanks
jtowner
11-12-2013, 11:55 AM
scard sending you a private message

Jtowner
SCard
11-12-2013, 11:59 AM
scard sending you a private message

Jtowner

OK, do you have your account set up to allow me to reply?
jtowner
11-12-2013, 12:15 PM
Live credited for me the 2nd time, I think they were havings issues from what I read. Scard I did not know you had to do that, I set you a a friend is that what you needed.

Jtowner
SCard
11-12-2013, 12:31 PM
Live credited for me the 2nd time, I think they were havings issues from what I read. Scard I did not know you had to do that, I set you a a frine is tht what you needed.

Jtowner

thanks. glad you got credit, I will clear cookies and try again after work