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View Full Version : Greenfield/Toluna Down Time


SunshineGirl
03-20-2014, 10:17 AM
FYI...I just received this from Greenfield...

"As a valued partner, we are writing to inform you that on Sunday, March 23rd from 12:30pm to 3:30pm EST / 5:30pm to 8:30pm GMT, Toluna will be installing a major technical release upgrading our back office. Consequently, during this time, our back office and servers may be temporarily offline for a short period of time."
mellymel261
03-23-2014, 04:06 PM
UGH! I thought this said it was going down at 330..took one before 3 and got congrats but no credit.....think any chance it will come through with their update?
SCard
03-24-2014, 08:47 AM
GF still down this morning. I logged in to see if they were back, had a number boxes checked off so assumed they are back up. Completed one and no credit.

Hoping maybe Tricia needs to do something on her end to get the credits coming through.

Guess I shouldn't have tried one, but did say down for ~ 3 hours yesterday.
SunshineGirl
03-24-2014, 08:51 AM
I haven't heard anything from them. My guess is that they will just load all of the credits at once after they get the system back where they need it to be.
SCard
03-24-2014, 01:49 PM
I haven't heard anything from them. My guess is that they will just load all of the credits at once after they get the system back where they need it to be.

my DS credited as SM. I did click into SM in a different browser after completing DS. Will clear cookies and try DS after work.
Glad to get a credit.