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jtowner
12-04-2018, 09:11 AM
I saw this yesterday in offers as a new survey to do 1 time a day.I completed a very long survey which was only .60 and it never credited. Is this the new survey you talked about? How does it credit, I finished at 4PM, so before I try that one again, need to understand how it credits, or was it just a issues with trying to get to in the system?

Jtowner

jtowner
12-05-2018, 09:58 AM
Still no credit for taking this survey, Trish let me know what the deal is here, is this the new survey? Anyone else try it?

Jtowner

jtowner
12-05-2018, 04:38 PM
Still no credit for taking this survey, Trish let me know what the deal is here, is this the new survey? Anyone else try it?

Jtowner

I just saw credit, so my question how is this survey working to credit, its been 2 days to credit, is that normal or was there a issue with getting it to work.

Jtowner

SunshineGirl
12-06-2018, 11:27 AM
I just saw credit, so my question how is this survey working to credit, its been 2 days to credit, is that normal or was there a issue with getting it to work.

Jtowner

You were the first to complete one so we had to get data before we could make sure the creditor was working. But I think it is all good to go now and should credit within an hour or two!

jtowner
12-06-2018, 11:43 AM
You were the first to complete one so we had to get data before we could make sure the creditor was working. But I think it is all good to go now and should credit within an hour or two!

Thanks for the information, I was not sure if this was the survey you talked about. Yesterday I think it credited the 2nd hour, I know it was not the 1st.

Jtowner

jtowner
12-06-2018, 06:34 PM
Ok today when I just looked for Survey surfing it is gone, it was removed from pending, and not of the list of all offers. What happened to it? The 1st time I took it I got Credit: SurveySurfing 12/03/2018, the 2d time I got , Paid Signup: SurveySurfing. Then after the 2d time the link and offer was gone, still not there today, I assume because it said paid sign up.


Jtowner

jtowner
12-07-2018, 03:21 PM
Still can not fin the link to this survey, where did it go?

Jtowner

jtowner
12-08-2018, 09:15 AM
Still can not fin the link to this survey, where did it go?

Jtowner

I completed this survey yesterday afternoon, before 4p, it did not credit. It goes from you finished back to the beginning of the questions, to take another. Does this show up in the system this is one strange survey. After you are done, you think well what does this mean.

Jtowner

jtowner
12-10-2018, 10:17 AM
Trish was is going on with this survey, never did get credit for the one I completed on 12/7, does not have a end page, goes right back to demo 4 pages of ?ds. Not doing it again until it is fixed and I see the credit form the one I did do.

Jtowner

SunshineGirl
12-10-2018, 10:25 AM
Trish was is going on with this survey, never did get credit for the one I completed on 12/7, does not have a end page, goes right back to demo 4 pages of ?ds. Not doing it again until it is fixed and I see the credit form the one I did do.

Jtowner

I'll have SunshineGuy check on it. We can figure out the crediting issue and why it disappeared from the list but if the survey itself is glitching with the demo questions, we would have to wait for them to fix that. But I'll have him check on the stuff that we can fix from our end.

jtowner
12-10-2018, 04:25 PM
I took one, still end strange, seems you are encourage to take another one, is that a option now? This did credit, I finished it around 3, just looked and it credited,I think it is fixed now.


Jtowner

SunshineGirl
12-11-2018, 09:28 AM
I took one, still end strange, seems you are encourage to take another one, is that a option now? This did credit, I finished it around 3, just looked and it credited,I think it is fixed now.


Jtowner

I wouldn't take another one just yet unless we hear back from them that it is okay. It's possible that they want you to take more but then they don't end up tracking back to your account and that would be awful!

jtowner
12-11-2018, 10:01 AM
I wouldn't take another one just yet unless we hear back from them that it is okay. It's possible that they want you to take more but then they don't end up tracking back to your account and that would be awful!

Just was wondering why it ends that way, as soon as you complete it, does not stay on that, moves to the demo questions again. I agree with you, thanks for the feedback.


Jtowner

SunshineGirl
12-17-2018, 05:57 PM
It looks like this is crediting well but not a lot of people are trying it?

SCard
12-19-2018, 09:58 AM
It looks like this is crediting well but not a lot of people are trying it?

I tried it a few times the other week and got the same sort of issues I experience with Say so, never got into a survey so went back to doing other surveys.

I reached my Holiday contest goal today, so will try this one again.

jtowner
01-23-2019, 11:22 AM
I have done 2 of these lately, one on 1/19 and one today, both got there completion page and neither crediting, so I am thinking something is wrong with this survey, can you check Trish? They were crediting fine until 1/13.

Jtowner

SunshineGirl
01-23-2019, 01:57 PM
I have done 2 of these lately, one on 1/19 and one today, both got there completion page and neither crediting, so I am thinking something is wrong with this survey, can you check Trish? They were crediting fine until 1/13.

Jtowner

Just emailed them!

jtowner
01-23-2019, 03:15 PM
Just emailed them!

Just seeing this, thank you.

Jtowner

jtowner
01-30-2019, 10:05 AM
Been a couple of days, any word from SS what is up with this survey credits?

Jtowner

SunshineGirl
01-30-2019, 12:48 PM
They said that there were irregularities with your survey URLs. Like maybe you had changed something in the URL and that voided the credit?

jtowner
01-30-2019, 05:40 PM
They said that there were irregularities with your survey URLs. Like maybe you had changed something in the URL and that voided the credit?

Do not understand that, I did nothing that I do not usually do. How can you change ULR, I do not think I have can do that, it they stated cookies I can understand that. Can you explain what that means, it happened not once but twice. Sine I had been doing them for a couple of months I do not get that.

Jtowner

SunshineGirl
01-30-2019, 06:16 PM
I'll email them back asking for more details, especially since you think you completed them on two dates and neither came through.

jtowner
01-31-2019, 02:38 PM
I'll email them back asking for more details, especially since you think you completed them on two dates and neither came through.

Okay seeing this, that changing URL does not make sense to me, thanks.

Jtowner

jtowner
02-02-2019, 12:30 PM
Okay seeing this, that changing URL does not make sense to me, thanks.

Jtowner

Decided to try again to see what happens with SS, today it credited, did the same thing as the last 2 times it did not credit, Maybe the problem is as soon as you get the completion page, it sends you to more questions, may not have enough time to know who have completed it.

Jtowner

jtowner
02-03-2019, 12:23 PM
Decided to try again to see what happens with SS, today it credited, did the same thing as the last 2 times it did not credit, Maybe the problem is as soon as you get the completion page, it sends you to more questions, may not have enough time to know who have completed it.

Jtowner

I took SS again today, also did credit, so I think something was wrong those 2 days when I did not get credit, I did nothing different used the same browser as before, Chrome.

Jtowner

SunshineGirl
02-04-2019, 11:07 AM
I took SS again today, also did credit, so I think something was wrong those 2 days when I did not get credit, I did nothing different used the same browser as before, Chrome.

Jtowner

So I finally heard back from them that they discovered some "tracking issues." They are still supposed to be getting us the back credits. I will keep an eye out for them but let me know if you see them as well!

SCard
04-06-2019, 04:26 PM
any reason why Survey Surfing can't be moved to the regular survey list?

jtowner
04-08-2019, 02:20 PM
any reason why Survey Surfing can't be moved to the regular survey list?

I agree with that, I sometimes forget it.

Jtowner

SunshineGirl
10-08-2019, 01:06 PM
FYI....this is going to be moved to an unlimited daily survey soon. So some of you who have not been trying it may want to start trying it as we get ready to make that change.

SCard
10-08-2019, 01:11 PM
FYI....this is going to be moved to an unlimited daily survey soon. So some of you who have not been trying it may want to start trying it as we get ready to make that change.

I stopped doing them as almost everyone ended with "sorry....do not qualify". I will try again and see what happens

SCard
10-08-2019, 07:23 PM
I stopped doing them as almost everyone ended with "sorry....do not qualify". I will try again and see what happens

completed on and it credited, was a bit later than 16 mins past the hour

SCard
10-09-2019, 04:59 PM
Just completed one on insurance "sorry you don't qualify...."

jtowner
11-20-2019, 12:24 PM
Survey Surfing is not crediting today, at least it did not credit this morning.

Jtowner

SunshineGirl
11-20-2019, 12:47 PM
I don't see any credits in their system at all yet for today. I'll message them and see if something is broken on their end. Hopefully they will just upload them all and get them caught up for us.

jtowner
11-20-2019, 02:40 PM
I don't see any credits in their system at all yet for today. I'll message them and see if something is broken on their end. Hopefully they will just upload them all and get them caught up for us.

Good, thank you.

Jtowner

SunshineGirl
11-22-2019, 10:22 AM
This looks like it is working again?

jtowner
11-22-2019, 10:48 AM
This looks like it is working again?

I was ok yesterday, but no back credit, they seem never to do that.

Jtowner

jtowner
12-03-2019, 11:50 AM
Survey Surfing did not credit again for me today, light is red, it was good yesterday. They never make up credits, do you see anything with them?

Jtowner

SunshineGirl
12-03-2019, 11:56 AM
Survey Surfing did not credit again for me today, light is red, it was good yesterday. They never make up credits, do you see anything with them?

Jtowner

Is there a chance you weren't logged in when you clicked the survey link? Maybe your SR login had timed out? I ask that because there is a credit this morning with "nologin" associated, which means it went through SR but the clicker wasn't logged into their account when they clicked. It credited at 9:51am.

jtowner
12-03-2019, 03:25 PM
Is there a chance you weren't logged in when you clicked the survey link? Maybe your SR login had timed out? I ask that because there is a credit this morning with "nologin" associated, which means it went through SR but the clicker wasn't logged into their account when they clicked. It credited at 9:51am.

I finished at 9:52a, when I went back to my beginning page I was not logged in anymore. I never came out, that happened on and off for a while with Chrome. So Yes that is my credit. I try one again, and post the outcome.

Jtowner

jtowner
12-03-2019, 09:20 PM
It worked for the 2nd one I took, did not get logged out this time, do not know why that happens at times, I was using Torch not Chrome, but also a google app.

Jtowner

jtowner
12-04-2019, 02:35 PM
Trish, the survey surfing credit, I did not get yet. see above for the time when I did it.

Jtowner

SunshineGirl
12-04-2019, 02:36 PM
Trish, the survey surfing credit, I did not get yet. see above for the time when I did it.

Jtowner

Do you mean the one from the nologin?

jtowner
12-04-2019, 03:04 PM
Do you mean the one from the nologin?

Yes, I was in Torch and when I went back i had to sign in again, but the cookies were in the browser, that has happened to me before with Chrome. I completed mine at 9:52am, so that is mine.

Jtowner

jtowner
01-20-2020, 04:38 PM
Did 2 SS on Saturday, only did get 1 credit. Today did one and did not get credit for it. Had been good at crediting multiple survey until this month,

Jtowner

jtowner
01-23-2020, 11:21 AM
Again today SS did not credit. Trish do you know what wrong with SS? Has been this way for over a week now.

Jtowner

You've successfully completed the survey, and your account will be credited.

SunshineGirl
01-23-2020, 04:26 PM
Again today SS did not credit. Trish do you know what wrong with SS? Has been this way for over a week now.

Jtowner

You've successfully completed the survey, and your account will be credited.

So they last credit I see in our account for them for you was on the 17th, but I see that other members have gotten credit since then. How many do you think you have done since the 17th that haven't credited?

SunshineGirl
01-23-2020, 04:52 PM
In the meantime, I just tested it myself and did NOT get credit so I sent them everything--the email I used, what the survey was about, and the URL of the closing page. Hopefully they can use that to trace their system and see what is going on.

jtowner
01-23-2020, 06:18 PM
In the meantime, I just tested it myself and did NOT get credit so I sent them everything--the email I used, what the survey was about, and the URL of the closing page. Hopefully they can use that to trace their system and see what is going on.

I am missing credits from them< been trying then waiting a day or two, same outcome no credit. Thanks for trying to get to the bottom of it.

Jtowner

jtowner
02-01-2020, 04:16 PM
This worked yesterday for me, the light was green then all day, today I tired it and again no credit, and light is red all day. Not sue what is wrong with them.

You've successfully completed the survey, and your account will be credited.

Jtowner

jtowner
02-02-2020, 12:19 PM
Tried it again today, hoping it was fixed. Not, again did not credit.

Jtowner

jtowner
02-04-2020, 04:57 PM
Any word on SS, it credited Friday Sat, Sunday did not credit

Jtowner

SunshineGirl
02-05-2020, 10:20 AM
I just emailed them again. I know my contact was at Affiliate Summit the same as me last week so she has been out of the office a bit. But hopefully she can get back to checking on it today.

jtowner
02-05-2020, 10:25 AM
I just emailed them again. I know my contact was at Affiliate Summit the same as me last week so she has been out of the office a bit. But hopefully she can get back to checking on it today.

Thank you it has been more off than on, in the last month.

Jtowner

jtowner
02-06-2020, 06:21 PM
I tried thinking it has to be working by now, well its not no credit that is like 6 of them with no credit, used to be so reliable.

You've successfully completed the survey, and your account will be credited.

Jtowner

SunshineGirl
02-06-2020, 06:37 PM
I tried thinking it has to be working by now, well its not no credit that is like 6 of them with no credit, used to be so reliable.

You've successfully completed the survey, and your account will be credited.

Jtowner

No response from them so far. I even offered to take another survey for them to test it.

jtowner
02-06-2020, 07:07 PM
No response from them so far. I even offered to take another survey for them to test it.

There has been a problem since January, it started I took 2 in the same hour, one credited and other did. After that it was hard to get joist like GF. Last week in January I got the, but they did not credit, they you wrote and it credited one time. Next couple of days no credit, then I left it alone told you tired it again today and no credit. I guess we wait to see if they contact you.

Jtowner

jtowner
02-11-2020, 06:35 PM
I tried it today, and it did credit, was not able to get a second one, can not say how that would of worked out.

Jtowner

SunshineGirl
02-11-2020, 06:38 PM
I got credit for one today as well when I tested it. Still haven't heard back from the last time I emailed them. :(

jtowner
02-11-2020, 06:47 PM
I got credit for one today as well when I tested it. Still haven't heard back from the last time I emailed them. :(

Well lets hope it keep working, its been off since January.

Jtowner

jtowner
02-12-2020, 06:22 PM
Did one today, thought ok it was working yesterday, again no credit today. Its more off than on since January, and they never go back and credit them.

Jtowner

You've successfully completed the survey, and your account will be credited.

jtowner
02-13-2020, 12:21 PM
Did one today, thought ok it was working yesterday, again no credit today. Its more off than on since January, and they never go back and credit them.

Jtowner

You've successfully completed the survey, and your account will be credited.

I tried again, mainly because not much else to do. Again long survey and no credit. Trish still no response from SS on what the problem is?


Jtowner

SunshineGirl
02-13-2020, 01:18 PM
Three emails. No responses. :(

jtowner
02-13-2020, 02:24 PM
Three emails. No responses. :(

Thanks for trying, have you tired it to see if it credits for you? Not sure anyone is trying this or not.

Jtowner

SunshineGirl
02-13-2020, 02:29 PM
Thanks for trying, have you tired it to see if it credits for you? Not sure anyone is trying this or not.

Jtowner

The last time I tried it DID credit. But that was a couple of days ago...I think when one credited for you as well.

jtowner
02-13-2020, 02:54 PM
The last time I tried it DID credit. But that was a couple of days ago...I think when one credited for you as well.

Yes then it stay green the rest of the day, unsure if that was my and your credit or other people did it. Before when I was logged out, you saw the credit in the system. Have you seen that they were done, not sue how things work on your end of things.

Jtowner

SunshineGirl
02-18-2020, 10:24 AM
Good news! They have figured out what is wrong, I just don't know how long it will take them to fix it. They found 5 surveys in January and 5 in February that they rejected for IP address errors....which is totally on their part, not ours. They are looking into it. I should be able to give the back credits once they fix it plus hopefully it will be fixed going forward!

jtowner
02-18-2020, 05:07 PM
Good news! They have figured out what is wrong, I just don't know how long it will take them to fix it. They found 5 surveys in January and 5 in February that they rejected for IP address errors....which is totally on their part, not ours. They are looking into it. I should be able to give the back credits once they fix it plus hopefully it will be fixed going forward!

That is good news, I am sure if I go back and count I did about 10 or more that did not credit. I just hoping it was fixed. Tell us when you know it is up and running. If I get the back credits I will be shocked, since never did that before. I would appreciate that, I sure have been going on about them.

Jtowner

jtowner
02-20-2020, 02:45 PM
I had a SS credit applied ti my account this afternoon, where did it come from and what was it from, if you that.Thank you. Do you know if it is working, I have not any in days now.

jtowner

SunshineGirl
02-20-2020, 03:40 PM
I had a SS credit applied ti my account this afternoon, where did it come from and what was it from, if you that.Thank you. Do you know if it is working, I have not any in days now.

jtowner

So it looks like it is fixed but I will need to go in and figure out how many manual credits to give everyone. Apparently they were having an IP address issue and didn't know it until we told them. But it is fixed now!

jtowner
02-20-2020, 04:21 PM
So it looks like it is fixed but I will need to go in and figure out how many manual credits to give everyone. Apparently they were having an IP address issue and didn't know it until we told them. But it is fixed now!

I tried one before I saw your post, just to check it out, and it did credit. Yeah, I missed it.

#3750810 Credit: SurveySurfing (Unlimited each day) 02/20/2020 - 9745712 0.60 Credits 02/20/2020


Jtowner

jtowner
02-20-2020, 05:24 PM
I tried one before I saw your post, just to check it out, and it did credit. Yeah, I missed it.

#3750810 Credit: SurveySurfing (Unlimited each day) 02/20/2020 - 9745712 0.60 Credits 02/20/2020


Jtowner

I had back credits given today from SS, I got a total of 8, and 1 I did tdy and it did credit on its own. Nice boost in a bad month, thank you Trish, I am glad we kept at them, its pay not to give up, when you know something is wrong.

Jtowner

jtowner
02-24-2020, 07:30 PM
I completed a SS did not credit, light has been red all day, yesterday it was green. I am guessing something is wrong again.

Jtowner

jtowner
02-25-2020, 11:15 AM
Did not get the credit, I am not sure what to think about this.

Jtowner

Did one tdy, it did credit but got 2, so I assume its from when I did one and it did not credit.

SunshineGirl
02-26-2020, 07:24 PM
Did not get the credit, I am not sure what to think about this.

Jtowner

Did one tdy, it did credit but got 2, so I assume its from when I did one and it did not credit.

I tried one and it did work so it looks like maybe they were just still having some IP address issues? But they do seem to always capture the credits. They just have to go back in and add them later sometimes.

jtowner
02-27-2020, 11:19 AM
I tried one and it did work so it looks like maybe they were just still having some IP address issues? But they do seem to always capture the credits. They just have to go back in and add them later sometimes.

I agree, I did get a extra one yesterday. It was back to having several yesterday also, has not been that way since end of Embebecer. That is a good thing for us.

Jtowner

jtowner
03-01-2020, 10:29 AM
I agree, I did get a extra one yesterday. It was back to having several yesterday also, has not been that way since end of Embebecer. That is a good thing for us.

Jtowner

It happened again yesterday evening around 6:35, I completed a SS and when I went back was not logged into Chrome. Today I finished a Dyna, and same thing happened it was 8:50a and when I checked for the credit I was logged out. Do not understand why this happens sporadically, it keeps catching me off guard, its only in Chrome. If you see two of these credits, at these time they are mine.

Jtowner