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Have you shopped at Playful Plush Toys? If you have, please leave a review below. Reviews should be as detailed as possible and may show up on the merchant page for Playful Plush Toys at Sunshine Rewards.
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I was holding out on reviewing this merchant until I had some resolution with a problem, but it seems they aren't going to resolve it at all........
I had made a couple previous purchases from playfulplushtoys with no problem - they had very good prices (I was buying webkinz), fast shipping and I received my SR credit promptly. Then I placed an order on 7/7/08 - my credit card was charged the next day, I received my SR credit, but I have never received my merchandise. I have tried numerous times to contact them and have never received a response. I have even reported them to the BBB and have not received a response as of yet (it has been a month). According to the site my order is still "pending", even though they no longer even carry webkinz on their site. So needless to say, I would NOT recommend this site. Their customer service has been horrible - actually non-existent. Buyer definitely BEWARE!!!!!! :computer:
Just an update......the BBB actually had to close my file because the company refused to acknowledge the 2 contacts that BBB made. :computer: But it will remain on Playful Plush Toys "account" on the BBB website that they did not come through. On a brighter note, we called our credit card company to see if there was anything they could do, and they credited us back the $26 that I had charged :clap: So now I am out the $25 that I had as credit on their website, but at least I got something back!! I just can't believe the total lack of communication.........:(