I just completed a SH with no problems whatsoever, so perhaps they have fixed whatever glitch they might have been having. Hopefully you will be successful if you give it another go.Quote:
Originally Posted by PSL1013
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I just completed a SH with no problems whatsoever, so perhaps they have fixed whatever glitch they might have been having. Hopefully you will be successful if you give it another go.Quote:
Originally Posted by PSL1013
a delay with crediting today? mine from GF yesterday is absent....
Disappointing survey day today....
...no Greenfield available...tried again...GOT ONE!!
...no MyView available...
...no SSI available...trying paid off....GOT ONE!!
...no AMP available...
:cry::cry::cry:
...but I DID get a SH this morning:clap:!
Tomorrow is another day:sunshine:.
nope - guess it was just me. unless it shows up later for whatever reason.....Quote:
Originally Posted by lanny76
i just spent over an hour doing a sh survey and all it did was redirect back to the sr home page and no credit. oh well, you win some you lose some. why is it when you do long surveys from sh they tend not to credit - maybe the cookie expires halfway thru the survey and then they can't track it or something. if someone has any insight into this i would really appreciate it. :thanks: guess i can try again later as my arm is tired from answering all those questions.:rotfl:
same thing happened to me yesterday on SH it was a new comedy comic show they were previewing and it was LONG and no credit for me either.:computer:
Got an invitation to join a panel through SSI-it did not credit. :(
Just did a SH on my favorite microwave snack......didn't re-route, no credit.
End page said it would credit in 7-10 days.....:confused: Not going to hold my breath :)
I believe I have took the same microwave snack survey and it told me the same thing. I'm not holding my breath either.
I had SG lengthen the cookie to 120 minutes just in case that is something that was hurting your credits (it was 90 minutes before).
Just completed another SH with no credit, it is from the same survey company but on a different topic.
I won't post the name of the survey company, I don't want to cause problems with SH.
Hopefully these will be pulled from the SH system at some point since they do not route to SR, they say credit will be given in 7-10 business days. :confused:
I also cleared cookies yesterday waited about 2 hours and got another survey from the same company that didn't credit. They were both very interesting surveys too. Oh well you win some you lose some, I too also hope SH pulls these ones.
Last night and again this morning I'm having trouble with GF. I put in my demographics click to the next page and it's white. I tried both Firefox and IE and no difference. Anyone else having any trouble?
It might have worked I just took the longest sh ever, it said 30 minutes but was about 1 hr and 15 minutes. I just knew it wasn't going to credit but was so surprised it did!
Yep. I had the same problem yesterday. Haven't tried yet today.Quote:
Originally Posted by PSL1013
good to know it's not just me....I'll wait awhile and see if it gets resolved, it's still doing it for me.Quote:
Originally Posted by DarcyDog
GF is working for me right now.Quote:
Originally Posted by PSL1013
I completed the SSI survey about online retailers two hours ago -- said it would take 30 minutes and it did. At the end, in the middle it said I had qualified, later it encouraged me to complete by saying almost done, and then it said I had successfully completed the survey. Pressed next button and it said I did not qualify and offered me a new survey. No credit. I had cleared cookies immediately prior. Is there a problem with that survey today?
I also did a SSI this AM about salt shakers, took 20 mins which it said it would, said I completed but never got the credit.
Just tried, took a while to load but when it finally did, I got the same white page? :confused:Quote:
Originally Posted by mmm611
Quote:
Originally Posted by kj577
If it didn't take you to the screen with the stars at the end, it probably won't credit. Did it do that?Quote:
mellymel261 I also did a SSI this AM about salt shakers, took 20 mins which it said it would, said I completed but never got the credit.
yes mine did go to the star screen
I took the same survey and got credit. Sorry I know it's not what you want to hear. :oQuote:
Originally Posted by mellymel261
I got a page at the end saying something like "Congratulations you have completed the survey. Do you have any final comments as to what how retailers could improve their services?" There was a text box below, and I inserted some text and pressed next. I believe the next screeen was "You did not qualify for the survey" with a "Take another survey" button. However, there may have been a screen in between which said "Congratulations you have completed the survey" or words to that effect and then I pressed next to the "You did not qualify" page. All I remember is that it specifically congratulated me on completing the survey and then I was told that I did not qualify. I never got the ratings page where you rate the survey by pressing the stars.Quote:
Originally Posted by mmm611
I got that survey a couple of days ago and had the same experience - being told I qualify, spending 30 minutes, asking how retailers could improve, then being told I did not qualify. I think it is just a glitch in the survey. It never credited, but I was able to get another one and it credited.Quote:
Originally Posted by kj577
Well, since there is a trend here, will SR step in to ensure that no one else has to expend the time and effort to complete that lengthy survey without receiving any compensation for their time?Quote:
Originally Posted by StitchandPooh'smom
LONGEST most BORING survey E.V.E.R! :computer:
I'm sure Tricia would love to remove the surveys that don't credit for us, but that's not how it works. :)Quote:
Originally Posted by kj577
The surveys are run through the survey companies, SR doesn't control them. People post here when they are having problems so that others can see if people are having the same problems, or if there is something wrong with their computer. And also to give other members a heads-up to let them know surveys that don't credit.
As much as I wish the survey companies would pull non-crediting surveys, I'm not sure if that is something they do for any site. :angel:
SO, just had a really interesting 5 minute survey from SH on a baby product -- it didn't reroute and didn't credit. I have had no luck with SH for days, not sure if it is just me or what? :confused:
SR has no control over the surveys or I am sure they would be happy to remove the non-crediting ones. When we don't get credit neither does SR. Most of the survey companies do not even accept complaints about non-crediting surveys. I know it is frustrating but we aren't able to do anything about them but let you guys report them here so that others can avoid those surveys.Quote:
Originally Posted by kj577
So does SR report to the survey companies that SR members are having difficulties with particular surveys? I guess I just don't understand what role SR places in this process. Thanks for any clarification for this newbie!Quote:
Originally Posted by LuvMyBoys
If we see a repeatedly number of problems with a certain survey and it looks like it could be a problem on their end, we will contact them and let them know. For GF, you can file your own report and then we get all those and let them know. This is one of the reasons we like this thread to be kept to legit problems so we don't have to sort through all the other stuff.Quote:
Originally Posted by kj577
still getting the blank white page when I try to take a GF. guess that's why it's nice to have a bunch of other surveys to try!
Is anyone having problems with AMP? I click on the link and it opens up to their page, but when it should go to the "you qualify" page, i get Cannot Initilize User.:confused:
the part that I bolded is the star page at the end. If you didn't get that, it won't credit. That's SSI's way of saying you have successfully completed the survey.Quote:
Originally Posted by kj577
I've gotten taht on and off the past few days. I usually just close it out and try again. Sometimes it works, sometimes it doesn't.Quote:
Originally Posted by 29apr00
I just tried again and I'm also still getting the blank white page on GF?Quote:
Originally Posted by lanny76
I've emailed them about this problem, will let you know what they say.
i just tried and got the demos page and the options came up. guess it's working now.:sunshine:
Just completed a GF survey on Internet Explorer. Haven't tried Firefox yet. Will try for SM 2 cents survey.Quote:
Originally Posted by PSL1013
Still the white page for me on IE. Just for giggles, I thought I'd see if it is the same for MTC survey, and this is what I got:
Unfortunately
We always want to provide you with the best survey taking experience, however we are currently experiencing some technical difficulties. We request you to try again after sometime.
Plenty of other surveys to tackle, so I'm off...........:D