I understand completely that there is nothing that Tricia or SR can do; it's not SR's fault if things don't credit. Tricia does an amazing job of trying to get credits for us. I love SR and am very happy with my earnings. All I was trying to say is that "take another one" may not be an option for a lot of people.
I actually was able to get both DS and SM the first time I tried today; that hasn't in a long time I was pretty pleased until the SM didn't credit.