I got this survey last night and it worked fine for me. Hope it credits for me being you are all having problems with it.
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I got this survey last night and it worked fine for me. Hope it credits for me being you are all having problems with it.
I got this too and copied the last page that I was on but I don't see any link to click on to report it?
If you go to the daily surveys page, below the green box to click on is a link to report problems with a survey. You can use that link to report a problem survey to GF.
Another chicken victim here. Surveys have been such slim pickings and I was so excited when DH said he got one. I actually sat next to him to make sure he was going slow enough because he has a tendency to rush. Then he got stuck on the same page as the rest of you. I know we aren't supposed to complain but it is so frustrating.
Back on the daily survey page, a bit underneath the big box you click to take your daily survey is a "Click here to report a problem with a survey
" link.
http://www.sunshinerewards.com/dailysurvey.php
Thanks everyone...I was looking for a link that is sometimes found on the survey page itself. Just used the link and reported it....so frustrating, as I haven't been able to get a survey since the 25th and I was also on vacation at the beginning of December, so I was hoping to at least get the $3 bonus....not happening now! :(
Another frozen chicken here. The OTX survey was also funky. Got to the end and the thank you page would not load so I clicked the 10 second button and no credit.
Thanks to everyone who reported the chicken survey problem I think they have fixed it. I just got it for my DS, completed it and got the SR congrats page so hopefully it will work for everyone else who gets it now.
I agree with Leslie, they must have fixed the chicken survey bc I just took it for my DS and had no problem getting through to the end.
I'm glad we're back to being able to read through and see which ones are working and which ones aren't. They tried to give me the chicken survey yesterday and I closed out of it bc of reading this thread but then saw Leslie's post and decided to give it a try this morning.
I just tried to take my daily survey, and it keeps giving me an error message on the page where you enter your info. It is telling me that the email address that I entered contains invalid characters. I retyped it several times, and it was correct, but I cant get it to accept it. I will keep trying, but I was wondering if anyone else was having this problem?
Yep, same here on the email issue.
There are a couple of these "chicken" surveys out. One sticks, one doesn't.
I am also having that problem. I hope it gets resolved. I would hate to start a new month with no survey.
The email error appears to be fixed now. I am able to get past the info page. Just thought that I would let everyone know, so that you can go try for your survey if you haven't yet been able to get in today.
I just got one for a "moms panel".
I don't like panels, you never know if you are going to get the credit.
It did not take me back to the congradulations page. It just asked me to go confirm my e-mail address.
DH tried one about movies where ds age 9 was to answer the questions. It gets to the spot where it is supposed to load a movie advertisement but it will not load.
I had the same problem - twice - once for me to take the survey and then once for DD!!
I'm thinking I might not make the big bonus this month!! Not a great way to start off the year but I know it's a holiday weekend so I will keep trying and maybe qualify for one.
Forgot to mention this yesterday. I did report it through the link, so it might be fixed by now. It also might have been due to using Safari, when I normally use Firefox (and of course they say to use IE but I have a Mac and IE for Macs isn't very functional).
It was a car survey, very typical car survey. But quite a lot of the way into it, I couldn't go further, because the choices didn't show up. No choices, can't make choices, can't go further. :(
Anyway, I did report it, but just in case anyone else came across it while it's still broken (if it's broken and not just a browser or computer issue of mine, which I did seem to be having yesterday before I updated my computer :rolleyes: ), I wanted to let you know you're not alone (though I hope I am alone and that it's fixed or not broken, because it took away my will to do surveys yesterday when it happened!). :cool:
i did the movie survey with DD, and everything loaded fine, and we got the congrats page :banana: maybe it's fixed now?
No it s really strange because DH got another movie one for him just a little while ago and it hung up in the exact same spot with the same error message. Not sure what the deal was!
Just a reminder that this thread is only for technical issues. This means you start a survey and can't complete because of a error message of some sort or the survey freezes up.
Failure to qualify is NEVER considered a technical issue no matter how much we want to believe there must be something wrong with the system the fact is sometimes we just dont qualify for a survey.
Please keep this thread open to just technical issues. Thanks!
I just spent 30 minutes on a car commercial survey.
It shows a commercial for a split second and asks what car commercial it is for. You can barely see the advertising.
It did at leas 6 of these, and then it went to a print ad for a car.
Then it went back to these video's.
There is something wrong with this survey. I reported it to Phoenix that the video's were only showing a split second. I got the response back that You didn't qualify this time, sorry.
I got this survey last week and it did the same thing.
finally get a ds on high cholesterol meds and halfway thru it i get this message:
You are missing information in the URL. Please verify the URL is correct.
needless to say i could not continue the survey. i did report this to gf so hopefully they will fix it.
:computer: aarrgghh! Finally get a survey, automotive ads, and now, after working on it slowly so not to get kicked out, it comes to a page that says the page I am trying to view is under construction or not available on the server. The 1st survey I have really had a chance for in days & it has to have a tech problem!:headache:
Beware DH just got burned on a SM survey (I tried to post it there too but realized that thread was closed) for alcholic beverages. Since it could appear in a DS also thought I would give a heads up. Half way through he was to evaluate ads and the screen was completely blank. Nothing to click on, tab onto to hit enter and refresh did nothing to help either.
Beware of the pain reliever one, even after getting the congratulations you have qualified for a survey and spending 35 minutes on said survey I got a message we are sorry you didnt qualify after a question if I have tivo or not...
got one on alcohol... it kept cycling me between two pages... I had to just quit it.
I'm still not getting any options for GF surveys, just the button that says "start survey".
Has anyone else gotten the one for kids about movies? Everytime it goes to show the commercial it gets an error an freezes. First it did it as an adult survey then DH got out of it and tried a new one, this time it asked for a child's opinion and then froze again in the exact same spot. He says it's one he got a week or so ago that did the same thing. He sent an email to both greenfield and PSB but got no reply.
I did that shat survey in firefox, and it did not freeze up on me. I am sorry that has happened to you. I also had it before and did it in IE and it was fine. I got congrats page, both times I have done it. What browser do you use, and I also would ask what is your connection to the internet. I have a cable modem.
jtowner
Just did a VERY general survey on a variety of products/services used in the last 30 days (seemed to have a slight video game bent, though) and was not returned to the SR page.
Watch out! :(
Just a reminder that this thread is only for technical issues. This means you start a survey and can't complete because of a error message of some sort or the survey freezes up.
Failure to qualify is NEVER considered a technical issue no matter how much we want to believe there must be something wrong with the system the fact is sometimes we just don't qualify for a survey. Additionally, crediting issues are not a technical issue with surveys.
Please keep this thread open to just technical issues. Thanks!
teen daughter did the same one and same thing happened.
last page was this address
http://www.greenfieldonline.com/endp...ndsurvQual.asp
There is a cell phone survey that seems to get hung up near the end but refreshing the page got it to work, so try that before giving up!
I just did a survey, but darn, I can't remember what it was about, but I did the whole thing. The last question was "Did you just participate in a live chat?" When I answered no (because I didn't, I just took a survey) it took me back to the SR you don't qualify page. Maybe someone else got this one and will post what it was about. I went slowly so I don't think that was the issue, but who knows. Just an FYI
I've been getting red x's in all of the answer fields. I keep getting the same survey over and over. The daily survey main page does not show any sunshine rewards headers or color.