Quote:
Originally Posted by missangie
Thanks, it's good to know that we can report problems and otx will look into it. It makes motivated to try again.
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Quote:
Originally Posted by missangie
Thanks, it's good to know that we can report problems and otx will look into it. It makes motivated to try again.
has OTX stopped doing the pages & pages of offers at the end of the surveys? i just finished one (i had to refresh one of the pages once, it wouldn't go on to the next page) and i got a generic, black & white thank you page...no ads, offers or coupons. anyone?
I haven't gotten that! It would be nice not to see the offers.
yeah, that's what i thought too, lol, but it won't be so nice if it doesn't credit. OTX has already gypped me out of one survey payment this week, which i also found strange, because it was the first time i've ever had one not credit.Quote:
Originally Posted by sqromano
I'll keep my fingers crossed for you that you get credit! I didn't get credit for one yesterday. I hate that!Quote:
Originally Posted by iluvamystery89
thanks. it's 11 past the hour, and no credit :( looks like i was skunked again. i'll check back in the morning. i don't think i'll be doing OTX anymore.Quote:
Originally Posted by sqromano
I'm sorry. Two in one week is tough. OTX is temperamental sometimes.Quote:
Originally Posted by iluvamystery89
I just had the same thing happen to me. Just a generic thank you page, no offers. I have to leave in a little while so I won't know if it credited until I get home later on. Did your survey happen to credit overnight?Quote:
Originally Posted by iluvamystery89
Ugg...I just had the same thing happen to me. I guess I'll find out in a few minutes if it credits.Quote:
Originally Posted by toystoryduo
I you guys can get the information requested by Angie she can report the issues. If you guys don't post the required information for her she can't report anything to them and it won't get fixed. We are trying to stress to all of you that venting is not enough...we need facts and information to be able to get problems fixed or else they just ignore them. They don't ignore facts. Here is the info she is requesting once again so that she can report the issues to OTX:
Here are some specifics I will need to gather in order to officially report a technical problem. If you have a similar issue again, I need the following:
1. email address
2. date and time
3. exact url where the problem occurs
Just like with GF you need to report the issue everytime you get a technical error so that she can report it. Don't report through the GF link but just post your info in this thread and Angie will be checking and compiling the info to report when she can. Thanks for your help!
We all can not be saying the same thing and my be a problem with MTC. I completed a survey at 11:45 and got the same as everyone else.Thank you!
Thank you for completing our survey! We hope you will continue to participate in future surveys, as we value your opinions!
I would think that means credit, 2 hours and no credit. There is no ULR that I can give, it was completed and went to this. I do not understand what you need. Yesterday am when I did mine it went to the normal offer page, and credit without a issue. The reason no none else reported it I would think because from what I read it just started last night at some point. Here people know where to go to speak up, that is probably why you were the first to report a issue. We all stand to lose, if this is what MTC is doing going forward.
Jtowner:headache:
no, no overnight credit. i've taken 2 OTX survey's this week, and neither one credited. both were completed-one had offers and coupons at the end, the other just a generic black & white thank you page.Quote:
Originally Posted by toystoryduo
I just got home a few minutes ago and found out mine didn't credit either. Unfortunately, I forgot to take note of the url before I logged out. :blush:I know the survey was about dessert and it was through decipherinc. I completed it between 10:30 a.m. and 10:45 a.m. I didn't get the usual offers page, but just got a generic thank you page.Quote:
Originally Posted by iluvamystery89
my ds just completed an otx survey. here is all the information:
http://img.otxresearch.com/customRed...=2453p124&ed2=
his email address is dmmajor@bellsouth.net
finished it at 1:29 today 3/21.
will let you know if it credits after 2.
this is what the page said:
Thank you!
Thank you for completing our survey! We hope you will continue to participate in future surveys, as we value your opinions!
hope this helps.
it is now 2:12 and no credit for my otx survey. i hate to say this but this really sucks!!!!!!!!!!! no credit and no 75 cents.
I did my OTX from 9am to 10am I think, about desserts, and no credit as of 12:30pm. I finished the survey and it went to the Thank you page.
Can we still enter the 'trifecta' contest if this doesn't credit?
Thank you guys for reporting these issues. It sounds like there may be overall issues but I can't know that until Tricia checks in and tells us the numbers for OTX. I would say not to enter the Trifecta until you get credit. Keep record though of your completions and we will see what Tricia says about the contest and the possibility of an overall problem. Keep reporting any and all technical issues like this in this thread. If there is an overall crediting issue with OTX we will get to the bottom of it.
I don't know if you want us to keep posting if we didn't get credit but here is my info - I was able to pull up the last screen for my survey:
http://img.otxresearch.com/customRed...2453p4187&ed2=
My survey was about an electronics store.
jnorth1007-what happens if we never get credit for an otx survey even if we do complete it and get the generic thank you page? i thought that the trifecta was if you completed all 3 surveys and i hate to say this but i did post that all 3 surveys were completed today. was i wrong to do that and should i delete that post?:confused:
If you didn't get credit then go ahead and delete the post. Even when things are working well there are people who don't get credit for OTX's that they complete so they can't post on the Trifecta. To keep things fair for the contest plese delet e the post. Once Tricia gets the info and finds out if there is an overall issue then I am sure she will give more feedback on what will happen with the survey. The contest is for when you have completed a DS and gotten credit for a YTC and OTX. Thanks for your help but I want to keep the contest thread clean and only listing those who have had them credit. If there is a major problem with OTX surveys it will mean we won't have any entries for the contest today because noone will be able to get credit for the OTX. Just sit tight and keep track of your info in case Tricia needs it later.
Quote:
Originally Posted by marcymajor
Thank you for posting the URL - that's the exact screen I got too and mine never credited.Quote:
Originally Posted by gpp2001
Janet - seeing as how that's the screen that we used to get for completing the OTX's, it didn't occur to me that something was wrong...until I read this thread after it happened. :headache: Sorry, not trying to complain to complain, just trying to understand what happened. I'll certainly copy the URL if it happens again. I'm locked out of OTX - can't try another one until tomorrow.
That's what I did too and I just went and read what it says about entering the trifecta and it does not say anything about having to wait for the credits to post to enter. We probably should get clarification on this before we all have to start deleting entries.Quote:
Originally Posted by marcymajor
Quote:
This month, Sunshine Rewards is giving away three iPod Shuffles. How do you get entered?
In this contest, complete the Sunshine Rewards Survey Trifecta (Greenfield Daily Opinion Surveys, OTX Daily Surveys, and GiveUsYourTwoCents Daily Surveys all in one day) and post in this thread. You can enter each day this month. Contest ends on March 31.
Winner will be randomly selected from this thread. Winner may choose the iPod Shuffle or a $50 Amazon.com Gift Certificate.
Here is actually the clarification from Tricia from that thread:
You can post as soon as you COMPLETE all there. We will just verify the winner actually got credit before we award the prize.
So while you can actually post before you get credit if you are chosen as the winner they will check the date you entered to assure you actually recieved credit for 3 surveys for that date. KWIM? So you can leave your posts but honestly they won't count in the contest if you win if you do not have credit in your account for all three surveys. You don't get entries for completing them you get entries for getting credit for them.
I was one of those who entered the 'trifecta' prior to OTX crediting [Never did credit today] and I went to delete my entry, but found it was already gone...
Here is the link to where that clarification can be found in response to the question from Marcy about whether or not to wait for the surveys to credit:
http://www.sunshinerewardsforum.com/...ad.php?t=22879
I deleted it I figured it was easier for me to do it since I was in the thread already and could do both at once. As you can see there have been no posts about people getting the Trifecta today so noone is getting entries over anyone else. I would imagine this may signal an issue but I don't know for sure since the people in the forums are just a small part of the members and I don't know what kind of credits have shown up today. I will say that it seems odd. I explained that I deleted them to keep that thread clean and only listing people who recieved credit for all three surveys. Once Tricia gets back and decides what to do we can restore your posts to their exact position if need be. They aren't gone forever. Just temporarily deleted which is another perk of me doing it instead of you. I can restore it if I need to . Thanks guys and I have notified Tricia of the problem but I am sure she is spending the day with her family today and will respond when she gets back.Quote:
Originally Posted by lkturner
I didn't see that part, I don't always read the whole thread as they can get pretty long. Since I've never had them all credit for the same day even though I completed them I'll go find my entries and delete them.Quote:
Originally Posted by jnorth1007
I would say that if you don't know which ones are entries for credited ones and which ones aren't I would leave them. Once they pick a winner they will verify. If you didn't get credit for all three they will pick another winner. That way you can keep all of your entries.
I am going to go edit the original post of Tricia's to include the clarification in case anyone else was unsure it will all be in one place. Thanks for pointing out that there could be a little confusion because I never considered it.
Thank you for the explanation. It all makes more sense now. I'm a little confused today. :)Quote:
Originally Posted by jnorth1007
Add me to the list of people completing this 30 minute survey asking many questions, including financial, insurance and air travel. Knowing that there were problems today, I decided to copy a link near the beginning of the survey and my last page to possibly help SR track this issue.
Here's my early URL
https://www.fastraconlinesurveys.com...9&fromdetect=1
Here's my ending URL
http://img.otxresearch.com/customRed...2453p7498&ed2=
Here's a copy of my ending Thank you page:
Thank you!
Thank you for completing our survey! We hope you will continue to participate in future surveys, as we value your opinions!
COPYRIGHT ? 2000 - 2009 Online Testing Exchange Technical Problems? Contact Us
Edited: I also opened a TT to report my findings. A while later, I actually received credit for this survey! I can't believe it!
Often Totally eXasperating
I'm glad I read this before I tried an OTX.
spring-how could your otx have credited when you got the same generic thank you page as everyone else and no one else got credit? just curious that's all.
no credit for me either on OTX... this one was on XXX late this afternoon..... :computer:
Have to assume that either it was slightly different survey or by the time she took her's maybe the system was fixed? Sometimes we'll never know why OTX credit or they don't. :confused:Quote:
Originally Posted by marcymajor
I talked to her on the phone about it and she got the same message we all did (even documented it and opened a trouble ticket with her documentation), but it ended up crediting for her on the hour as normal. I'm wondering if OTX fixed the problem later today. I took mine early this morning and she didn't take hers until later this evening.Quote:
Originally Posted by marcymajor
Ok couldn't get one all day so tried one last time and got in. Knowing I was taking a chance, but since Pat was able to get credit I still have hope.Quote:
Originally Posted by marcymajor
I finished one on different buying habits, hotel stays and airline usage.
I got the plain white thank you page that I've copied below. We'll see if it credits at 11pm or not.
Here's the info:
Thank you!
Thank you for completing our survey! We hope you will continue to participate in future surveys, as we value your opinions!
This is the url for the page listed above. I usually see the amp survey stuff to, actually saw the AMP earlier when I couldn't get a survey.
http://img.otxresearch.com/customRed...2453p7731&ed2=
this happend 1020 PM EST 3/21/09 same email as before.
The survey was thru fastrac
Update, must be fixed bc I did receive credit for my survey.
#1602157 Credit: MyThoughtCounts/OTX (Daily) 03/21/2009 0.75 Credits 03/21/2009 Paid
How did the survey end, did you get the generic page we all did or the ones with the offers? I am just trying to figure it out. Thanks.
Jtowner
The survey that a lot of people had trouble with ended with a white page with OTX on it with a Thank You for completing the survey, or something like that. It looked much different than the usual blue blackground Thank You page, and the white page did not take you to pages of offers to go through, finally ending with the Eversave page.Quote:
Originally Posted by jtowner
I've been doing some thinking about this situation. Traditionally, when I get the blue OTX thank you page, I've been going through all the following pages of offers until I get the Eversave page. When I got the white thank you page, I left it open for quite some time while I was copying and pasting my situation on this thread plus opening a TT. I'm wondering if the white page just needs to stay open for some period of time so the credit will take. I really have no idea, but I thought I'd throw that out to think about.
Quote:
Originally Posted by spring
I receieved credit with the white generic thank you page, not the usual offers.
BUT I never look at the offers after an OTX finishes, as soon as I get the "Thank you page" then it starts to go to AMP etc I close it out. Last night I onloy left my thank you page up for a few seconds (same length of time as normal for me) long enough to copy url, try to refresh once and then closed it out.
Just another way to look at how someone's doing it.
Well, I guess that clarifies that it isn't something to do with too much timing. I'm wondering if the new white thank you page is a permanent change from the old blue one with the amp offers. I had always read that it was best to leave OTX open for a time, so I always went through the amp offers to make sure I left it open enough time.Quote:
Originally Posted by askomsky
Even though I got credit yesterday evening when others didn't, I am leaving my TT open for the SR guru's to look at in case they can use the info to help others to get credit.