It worked for the 2nd one I took, did not get logged out this time, do not know why that happens at times, I was using Torch not Chrome, but also a google app.
Jtowner
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It worked for the 2nd one I took, did not get logged out this time, do not know why that happens at times, I was using Torch not Chrome, but also a google app.
Jtowner
Trish, the survey surfing credit, I did not get yet. see above for the time when I did it.
Jtowner
Do you mean the one from the nologin?Quote:
Originally Posted by jtowner
Yes, I was in Torch and when I went back i had to sign in again, but the cookies were in the browser, that has happened to me before with Chrome. I completed mine at 9:52am, so that is mine.Quote:
Originally Posted by SunshineGirl
Jtowner
Did 2 SS on Saturday, only did get 1 credit. Today did one and did not get credit for it. Had been good at crediting multiple survey until this month,
Jtowner
Again today SS did not credit. Trish do you know what wrong with SS? Has been this way for over a week now.
Jtowner
You've successfully completed the survey, and your account will be credited.
So they last credit I see in our account for them for you was on the 17th, but I see that other members have gotten credit since then. How many do you think you have done since the 17th that haven't credited?Quote:
Originally Posted by jtowner
In the meantime, I just tested it myself and did NOT get credit so I sent them everything--the email I used, what the survey was about, and the URL of the closing page. Hopefully they can use that to trace their system and see what is going on.
I am missing credits from them< been trying then waiting a day or two, same outcome no credit. Thanks for trying to get to the bottom of it.Quote:
Originally Posted by SunshineGirl
Jtowner
This worked yesterday for me, the light was green then all day, today I tired it and again no credit, and light is red all day. Not sue what is wrong with them.
You've successfully completed the survey, and your account will be credited.
Jtowner
Tried it again today, hoping it was fixed. Not, again did not credit.
Jtowner
Any word on SS, it credited Friday Sat, Sunday did not credit
Jtowner
I just emailed them again. I know my contact was at Affiliate Summit the same as me last week so she has been out of the office a bit. But hopefully she can get back to checking on it today.
Thank you it has been more off than on, in the last month.Quote:
Originally Posted by SunshineGirl
Jtowner
I tried thinking it has to be working by now, well its not no credit that is like 6 of them with no credit, used to be so reliable.
You've successfully completed the survey, and your account will be credited.
Jtowner
No response from them so far. I even offered to take another survey for them to test it.Quote:
Originally Posted by jtowner
There has been a problem since January, it started I took 2 in the same hour, one credited and other did. After that it was hard to get joist like GF. Last week in January I got the, but they did not credit, they you wrote and it credited one time. Next couple of days no credit, then I left it alone told you tired it again today and no credit. I guess we wait to see if they contact you.Quote:
Originally Posted by SunshineGirl
Jtowner
I tried it today, and it did credit, was not able to get a second one, can not say how that would of worked out.
Jtowner
I got credit for one today as well when I tested it. Still haven't heard back from the last time I emailed them. :(
Well lets hope it keep working, its been off since January.Quote:
Originally Posted by SunshineGirl
Jtowner
Did one today, thought ok it was working yesterday, again no credit today. Its more off than on since January, and they never go back and credit them.
Jtowner
You've successfully completed the survey, and your account will be credited.
I tried again, mainly because not much else to do. Again long survey and no credit. Trish still no response from SS on what the problem is?Quote:
Originally Posted by jtowner
Jtowner
Three emails. No responses. :(
Thanks for trying, have you tired it to see if it credits for you? Not sure anyone is trying this or not.Quote:
Originally Posted by SunshineGirl
Jtowner
The last time I tried it DID credit. But that was a couple of days ago...I think when one credited for you as well.Quote:
Originally Posted by jtowner
Yes then it stay green the rest of the day, unsure if that was my and your credit or other people did it. Before when I was logged out, you saw the credit in the system. Have you seen that they were done, not sue how things work on your end of things.Quote:
Originally Posted by SunshineGirl
Jtowner
Good news! They have figured out what is wrong, I just don't know how long it will take them to fix it. They found 5 surveys in January and 5 in February that they rejected for IP address errors....which is totally on their part, not ours. They are looking into it. I should be able to give the back credits once they fix it plus hopefully it will be fixed going forward!
That is good news, I am sure if I go back and count I did about 10 or more that did not credit. I just hoping it was fixed. Tell us when you know it is up and running. If I get the back credits I will be shocked, since never did that before. I would appreciate that, I sure have been going on about them.Quote:
Originally Posted by SunshineGirl
Jtowner
I had a SS credit applied ti my account this afternoon, where did it come from and what was it from, if you that.Thank you. Do you know if it is working, I have not any in days now.
jtowner
So it looks like it is fixed but I will need to go in and figure out how many manual credits to give everyone. Apparently they were having an IP address issue and didn't know it until we told them. But it is fixed now!Quote:
Originally Posted by jtowner
I tried one before I saw your post, just to check it out, and it did credit. Yeah, I missed it.Quote:
Originally Posted by SunshineGirl
#3750810 Credit: SurveySurfing (Unlimited each day) 02/20/2020 - 9745712 0.60 Credits 02/20/2020
Jtowner
I had back credits given today from SS, I got a total of 8, and 1 I did tdy and it did credit on its own. Nice boost in a bad month, thank you Trish, I am glad we kept at them, its pay not to give up, when you know something is wrong.Quote:
Originally Posted by jtowner
Jtowner
I completed a SS did not credit, light has been red all day, yesterday it was green. I am guessing something is wrong again.
Jtowner
Did not get the credit, I am not sure what to think about this.
Jtowner
Did one tdy, it did credit but got 2, so I assume its from when I did one and it did not credit.
I tried one and it did work so it looks like maybe they were just still having some IP address issues? But they do seem to always capture the credits. They just have to go back in and add them later sometimes.Quote:
Originally Posted by jtowner
I agree, I did get a extra one yesterday. It was back to having several yesterday also, has not been that way since end of Embebecer. That is a good thing for us.Quote:
Originally Posted by SunshineGirl
Jtowner
It happened again yesterday evening around 6:35, I completed a SS and when I went back was not logged into Chrome. Today I finished a Dyna, and same thing happened it was 8:50a and when I checked for the credit I was logged out. Do not understand why this happens sporadically, it keeps catching me off guard, its only in Chrome. If you see two of these credits, at these time they are mine.Quote:
Originally Posted by jtowner
Jtowner