I got my credit here in record time, but haven't gotten the product and can't find any kind of email from them or anything. When I checked their site, it says I placed my order, but that's it. Fingers crossed! I really need these for my poor plants.
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I got my credit here in record time, but haven't gotten the product and can't find any kind of email from them or anything. When I checked their site, it says I placed my order, but that's it. Fingers crossed! I really need these for my poor plants.
It has been a week since I ordered the Aqua Globes, Buxton Organizer, and the Green Bags. I have gotten no email confirmation for the Aqua Globes or the Buxton Organizer nor a credit for any of the three. :(
Hope Cindy is able to find out what is going on.:angel:
I reordered the Aqua globes on Monday and still have not received a confirmation email, credit nor have they charged my credit card. I guess they don't want my money. I was going to give this to my mom for mother day but not counting on it now.
I too ordered last Friday- no email, no credit, no debit in my checking account. :confused:
Well, I am leary but I really wanted these so gave it a try. Hopefully it will go through. We'll see!
Ordered late last week-no information-no credit. My plants are going to die while I am on vacation. Customer Service cannot find my order. Afraid to reorder-dont need two sets. Hope someone figures out whats going on in the Aqua Globe World:confused::confused::confused:
I posted this in a new thread but thought I would put it here too so others who tried to order and the orders seemingly went into cyberspace see it.
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I don't know if this is connected or not but last week I tried doing the Aqua Globe offer and never received a confirmation e-mail or credit. I called and they said they had not received my order so I tried it again yesterday. Luckily I used a Virtual Account Number connected to my CC because today our CC company flagged our account for 2 transactions they suspected of being fraudulent. One was for $1.05 for a company called Checkbill WAUS and the other was $26 for some Magazine.com or something similar. Neither DH or I have done anything with magazines lately and have no idea what this checkbill thing is. I am worried that the Aqua Globe site may have been hacked or somehow someone is getting CC numbers since the CC company reported both of these were internet transactions. So if anyone else tried the AquaGlobes and it didn't seem to go through you may want to watch your CC account.
Thanks for the heads up. I will certainly do that. I have already had some problems with magazines.com a month or so back with charges on my cc for things I did not order. :(
I will certainly be calling the affiliate manager about this today to see whether they have had any other complaints on fraud.Quote:
Originally Posted by missymouse
Thanks for the heads up.
I will be checking with my bank today as well. It bothers me that I called and customer service told me that he saw my order but it hadn't been downloaded to their system yet. Then when I called back, they had no record. :confused:
I just called and they have no record of my order. ANd the CSR got kind of snippy with me when she asked how I got their number. When I pull up Aquaglobes4less it tells me I've already ordered them and THAT was where I got the number from - she had me burning! Then when she said they could try to search for my order using my credit card number - I've already given it to you with the order and then my orders missing - WHY would I want to give HER my CC#?
I'm bummed.....
Cindy's calling the owner again this morning to see what is up.
Thanks Cindy and Tricia! :)Quote:
Originally Posted by SunshineGirl
I did have some random $25 debit in my checking account. I need to double check with dh if he charged something- by some company in CA? Did anyone else who did this offer get that showing up? I need to double check the exact name of the company. It was right around when I did this offer. :confused:
My charge that popped up was for $26 and it had something to do with magazines. The the $1.05 charge for Checkbill. I would definitely investigate the debit.Quote:
Originally Posted by Alice28
phew mine was something DH debited. But still, it's weird that nothing ever came of the aqua globe order. I would like them too- hopefully it will get resolved and we can try and reorder.
Nothing ever charged against my card.Quote:
Originally Posted by Alice28
I've ordered twice without anything going through...credit, charges, emails, etc. :(
I'm hoping it gets straightened out, too, since i would really, really love to have these!
BTW, has anyone received theirs yet and, if so, how do you like them????
My credit just showed up!!!! :party:
Thank you, thank you, thank you, Cindy & Tricia! :thanks:
Can't wait to get these!:cooldance:
I got my credit the first day, but there is still no charge on my cc and no sign of the aqua globes. I hope they come, I was really looking forward to them.
My credit showed up too! But still no email, no charge on my debit card. We shall see!
Me too. Now I'm even more confused.Quote:
Originally Posted by Alice28
Apparently my order is somewhere in their system. I can only hope they show up eventually.
Monday - I just checked with them in the hopes that they found my order. No such luck. I guess it wasn't meant to be that I order these. Oh well. I'm sure something else will come along that I need. ;)
Funny...when I very first saw this post (or maybe a different one) that said that people's little kids were wanting the globes, I thought "huh? why would kids want them?"
Well DS just saw the commercial for them, and he started yelping about how much we needed them (note: we have NO plants...we live in an apartment and I'm spider-phobic, so no plants are here) and how cool they are and so on. :rotfl:
And he also reminded me that in our upcoming move, I mentioned that we might have plants on the balcony. Uh oh. I sense a future order....:p
Has anyone received the Aqua Globes yet? Something I really wanted from those As Seen on TV commercials. Quess the plants did without them before and will do without the now if they dont show up:(:(:(:(
Also remember that if you don't want to order them through the offer page, you can also get them at our As Seen on TV merchants like Carol Wright and Taylor Gifts.
just seeing if any updates from anyone- anyone receive yet, or have their credit/debit charged? I still really want these puppies, but am afraid to try and order again- I don't need 6 of them. :)
After no luck with getting them through the offer, I ended up getting them through Carol Wright. I've already been notified they are on their way.
Nothing here yet. :confused:
Also ordered through Carol Wright and they are on their way. My plants are on their way to being very happy. :cooldance::cooldance::cooldance:
Ok so here is the scoop. I use my credit card for ebay and other fairly secure sites. I did however use it for the "Aquaglobe" on tv. One day later my card was charged from 'Frank's Perfumery' for $100+ and three attempted charges from Frank's perfumery (each over $100). Also, 'North Wall Little League' a charge of $4.xx and "The Music House" for $5.65. I am not liable for these charges, but it still is not something anyone wants to deal with. Long story short, I received my Aquaglobe, along with over $400 in attempted charges, ($100 of which made it on to my card). Aquaglobe is a SCAM. Whoever is running it is racking up fraudulent charges all over the U.S. and outside the U.S. Be careful and report it to your CC company ASAP. I am attempting to contact the BBB to report the company, but it is difficult because Aquaglobe is not really a company, but it is a 'vendor'.
Good luck to everyone!
Quote:
Originally Posted by missymouse
I hve posted about these offers before, but never wanted to be too negative about an SR offer. Not SR's fault at, all but you alway have to be VERY careful signing up for ANY offer that requires you to input your credit info onto an unsecured site! There have been several offers that have come along that I wanted to try but didn't because they were not secure. Several have been the as-seen-on-tv items. The green bags offer was like that too. There are other places to buy these from, and I wouldn't take the chance.
I hope more people don't have problems like this.
Sorry you are now having difficulties. I hope they are resolved quickly!
Thanks for the reply. You said that you have to be careful inputing CC information to an UNSECURE site. I saw it online as an INFO mercial and I now know I am wrong, but I thought those were fairly safe. I did not know that the HSN or "shop at home networks" had vendors that are not "security approved". In our opinion, are these vendors on the late night infomercials risky to purchase from?
Thanks!
Hi: Can you please post a reply to this with the Owner's information, OR any information beside the CSR phone #. This company is scamming a lot of people and racking up many fraudulent charges to myself and many others and I plan to bug them as much as possible and attempt to contact BBB.
Thank You
Quote:
Originally Posted by SunshineGirl
Where exactly on our site did you buy it from. We have several merchants that carry aquaglobes.Quote:
Originally Posted by arenadac
There isn't any one company that sells Aquaglobes. If you are buying them from the phone number in the infomercials, that is NOT the company that we work with. We have them through a couple of different regular merchants and also as an offer from Aquaglobes4less.com. If you didn't buy them through Sunshine Rewards, it is hard telling where you bought them through.Quote:
Originally Posted by arenadac
I ordered them through the offer on SR and haven't seen any strange charges on my card at all. :confused:
I did not buy from the site. I bought from the infomercial I saw. I called and spoke to an automated bot and gave my information. Then literally within the next couple days I had charges from all over...(Malta, California, New Jersey). Thanks for the reply and the concern
Quote:
Originally Posted by sunshinecindy
I bought directly through the infomercial unfortunately. I now have charges from all over some for over $100 and others for multiple $4.xx amounts. Luckily I am not liable for any of this. Should I be looking to speak with aquaglobe, or the infomercial i bought through? I am confused as to how it works. Are the infomercial and aquaglobe one in the same?
Pleas elet me know...:) thanks
Quote:
Originally Posted by SunshineGirl
That I think is one of the chances you take when you buy off tv. We know our merchants and have confidence that you won't get charges like this from using the merchants we have on SR. Sorry this is happening to you, but there is nothing we can do to help since it wasn't a SR purchase and we wouldn't have a clue the actual company you bought them from. I'ld just keep alerting my credit card company....and next time, shop SR :sunshine:Quote:
Originally Posted by arenadac
Quote:
Originally Posted by sunshinecindy
Well I did the SR offer when I did it and had 2 orders go into cyberspace- no credit, no charge for Aquaglobes, no Aquaglobes, but 2 different fraudulent charges immediately following my order, and the CC company has called about 2 more attempts to charge to that same virtual account number that didn't go through so I still think something was hacking into the site that was the Aquaglobe offer through SR.
I ordered at the begininng of May and have not received them. Has anyone received them from ordering from SR?Quote:
Originally Posted by SunshineGirl
Quote:
Originally Posted by Anna
None here either but my card was never charged either. So far no strange charges either....knock on wood! :)