Same thing happened to me. I hope it credits.
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i got the brain juicer survey on fruit products this morning as my sm survey and when i went to submit it i got the dreaded cache-no-cache page (also a white page). refreshed the page got the congrats page and got credit for my sm survey. there is definitely hope that since you got the congrats page you should get credit for it. hope that makes you all feel a little better.:sunshine:
I just finished the Brain Juicer fruit survey. It did hang for about a minute, but then went to the Ciao, Return to your Panel page, clicked the button, then back to SR Congrats. So perhaps it is fixed now.
first time in a LONG time I had a hard time getting survey's this weekend. I was only able to get one on Friday. Nothing either Sat & Sun. AMP did give me 2 on on Fri and one on Sun. I've been trying all morning and nothing.
I am having such issues with the BrainJuicer surveys lately. I have done several in the past with no problems. For the last couple of months everytime I get one the pages hang on forever trying to load. If I try to refresh it takes me back to the beginning of the survey. This morning I got 2 of them, 1 on allergies and I don't know what the other one was because after the 1st page it wouldn't load the next one.
When you take a BJ survey does a new box pop up where you actually do the survey. I'm thinking it's some setting on my computer, but I can't figure out what it is. I really like the BJ surveys and would like to be able to do them again. Thanks for any help!
Yes, and both at work and home I have pop up blocker installed but all I do is click at the long box at hte top of the page to "temp allow pop ups" and then another box opens up and I can move forward. I got that one this morning it was the first BF that worked for me in a while, it was on timeshares... :)
I just had a Brainjuicer on running websites die on me at the end. So FYI.
i got a brain juicer survey today about activities i engage in and when i answered a question about how often i participate i got the following message:
an error has occurred. please fill in the box as to what the error was and we will try to correct this problem in the future.
did report this to gf so hopefully they will fix it. just wanted to give everyone the heads up about this survey.
Not so much a technical issue, but a heads up. I just finished a long survey about area hospitals (and did get the congrats page). It asks for your address at the end and doesn't give an option not to provide it (no button to check to refuse to give info), so if you are not comfortable with that, you might choose not to invest the time in that particular survey.
you can add me to the list of people who got the hospital survey also but i got it as a sm survey this morning and it did not direct me to the congrats page after spending over 20 minutes on it. was able to get another sm survey and that one did go to the congrats page and i got credit for it.
I just got the hospital one. It asked me a few more questions after I entered my address, so I was hoping for the SR congrats page, but just got the white page!
For those of us that got the hospital survey and the generic white thank you page, are we allowed to try for another survey today? I understand that it may/may not credit at some point, but I'm trying to stay on track for the bonus this month.
:thanks:
add me to the hospital survey with white screen at the end and not back to SR
I wish I had read here before I did that long hospital survey. It also was a little weird b/c it used a name for our local hospital that has not been used for at least 10 years, maybe longer. It actually is on it's second new name (b/c of merger) since it used that one.
Did everyone else report this survey? I forgot to get the URL and didn't.
I'm a victim of the hospital survey too. :p I got the white page with some message saying that I had finished the survey but no redirect to SR. I used the reporting link & waited a while before trying for a new survey. Finally got one, completed it & got the redirect so we'll see what credits tomorrow! I want to stay on track for the bonus too!
Did anyone get the hospital survey and get taken back to SR (besides me)? I'm beginning to question my sanity! :confused:
Just as a reminder, please do NOT fill out a complaint form if the only thing that was wrong was that you did not get returned to SR at the end. As long as you got a survey completion page, Greenfield does not consider this an error.
I think the hosital survey is a timed survey, which needs about 20 minutes or more. I do think after doing GF's for years, that when you get the white page, it does that because of the time issue. I am not saying I am right, it is just my feeling, I haved timed most of them, and to me some of timed , and a lot are not. I have done this survey in the past, because GF tends to put the same surveys back in rotation after a few months. So the only way we can know for sure, is if everyone that had the issue with the generic page, says how long think took to complete this survey, and the people who got the congrats page, how long did they take to complete it. If some people get congrats page, then it would make sense its a time issue, there is just no other explantion for it. What did you all think that did it? Does this make sense to you.
Jtowner
It makes sense what your saying but I think it's just one of those survey's that gives you a generic screen instead of the SR congrats screen. There are some like that and MOST of the time they eventually credit at least for me.
I know it took me a lot longer to complete the hospital survey today bc I'm at work and I had people asking me to do different things, so it was almost 40-45 minsbefore I actually completed it and I got the same screen as everyone else.
Oops! I had no idea that a situation like that is not a reportable one. I'll admit that I did report the hospital survey yesterday because I got a completion page that wasn't the completion page I expected. It was an honest mistake because I thought that was a good reason to report a survey problem. If you can disregard my report please do! So sorry!
Just wanted to report - I DID get credit for the hospital survey from yesterday. But I also got the SR congrats page.
Hope credits come through for everyone - either today or later! :sun:
Did anybody get the one for fast food rest. talking about subs? I tried 2 complete it in FF for a congrats page its goes blank. Not a generic white page just a top heading of get paid to take surveys at sunshine, will not let me copy it to show. I not sure if it processed or not, anyone else have this happen on this survey today? I do not know what to think with this, never happened to me before. Thanks for any help.
I left it up, so when it timed out this is what I got. I do not understand this one at all, I was assuming it would not credit, so I took another, now I do not know, the timing out screen was normal, Anyone else?
We are sorry!We are sorry, but your session has timed out.
Click on the button below to take another survey to get the chance at $50,000 sweepstakes!
Jtowner
I had the vaccination survey lock up on me after the movie.... I was almost half way through, and I was so enjoying telling them what I thought of that vaccine too...
Just completed a survey on beverages that does not go back to the SR congrats page. It did give me a thank you page from the company conducting the survey so I didn't report it since it was a competed survey. That makes 3 this month with no SR congrats page. None have credited so far but I'm hoping they will in the future.
I just got stuck on a movie survey for a movie my kids really want to see. :( I clicked to view a commercial, and it went to a blank white page instead of showing the video. I reported it, but I'd really like to be able to complete a movie survey sometime! :cry:
just had a survey about eye cream; there were some commercials, and the one they ask questions about is the eye cream. so I answered several questions, and then got a page with a list of things to pick what degree I agreed/disagreed. I chose strongly agree to most and somewhat agree to some. much to my surprise, I was then taken to the you did not qualify page. :confused: I think they just want you to strongly agree with most things on that page, or they don't want you to complete the survey, even if you really did qualify for it before that.
OK, not even sure what to say about this one, because I did get the congrats page. :confused: Just finished a survey on hair removal products, answered lots of questions on my habits, products I use, and my opinions. Then it said it wanted to show me two ideas for products, click to see them, the next page said click to see the ideas again, then the next page asked which idea I liked better, no reponse or no response ????? with a box for why, I typed in a note that they had not shown me any ideas yet. I clicked to the next page, wondering if they would show me something, and got the SR congrats page??? Almost seemed like they had not finished writing the survey yet???