Ok thanks Scard, I always use Chrome, I do not get it, maybe tomorrow I will try a Mozilla and see how it goes.Quote:
Originally Posted by SCard
Jtowner
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Ok thanks Scard, I always use Chrome, I do not get it, maybe tomorrow I will try a Mozilla and see how it goes.Quote:
Originally Posted by SCard
Jtowner
After reading Scard post, I tried Mozilla and did a your and it did credit. Now I am confused I have not had any issues with Chrome, and the 1st one credits. So If going to try two, going forward I will use Mozilla.Quote:
Originally Posted by jtowner
Jtowner
Good news on Your Surveys!
There WAS a technical issue that kept a handful of surveys from crediting. It wasn't a lot, but it was definitely a couple of the ones we were missing. Apparently it started some time in the last days and was totally random. But using the info jtowner gave us yesterday, we were able to track down her missing survey and then work backwards to see what they had done (Something about using non-approved IP addresses to post to our servers without telling us....)
So I think we are back to having 100% of the Your Surveys crediting (and some of you should see your missing credits this morning). They are definitely the company I think is most dependable right now in terms of technology and not taking advantage of our members.
Thank you for looking into the problem, I see saw the credits, just now. I am glad I did speak up, I knew something was wrong I am glad you told me. I kept going over all night, what could be wrong with Chrome , I do not usually have a problem with using it/ At least know I know I can quit trying to figure out what happened to change things in Chrome. It is a plus if others got there credit to, glad to hear that, and thank you for the time you took to figure it out.Quote:
Originally Posted by SunshineGirl
Jtowner
thank you! I got 2 credits, must be from Monday and TuesdayQuote:
Originally Posted by SunshineGirl
completed a Your Survey got the correct page at the end, no credit. just ridiculous how many surveys they get and don't pay for.
you will get paid through your favorite website. Many new surveys are added every day. We'd love for you to come back and try any of the new surveys we've selected for you!
Survey Completed - Thank you!
I have also had this happened with your several times, I know how frustrating its is.
Jtower
IMO, they are the absolute worst. I rarely bother with them anymore.
Ok I had this problem, I really think something is wrong here, hopefully Trish sees this, all this has happened to many times this morning no credit for anything but GF.Quote:
Originally Posted by SCard
Jtowner
YourSurveys is green and there are credits coming through, but I do see a couple of errors in their reports which are weird. It's only happening in about 10% of the credits but there IS some kind of error on their end coming through their reporting. I see a credit for you this morning jtowner. I'll send this to SG and see if he can figure out why this particular error is happening on their end to make those random credits not come through (the say "cannot determine vendor"...which doesn't make any sense to me).Quote:
Originally Posted by jtowner
I got this one, thank you.
Jtowner
I just got a credit, must be the one from Wednesday
These look to be crediting pretty much perfectly in their system but there was just a weird glitch keeping some of them from crediting in our system. I went back and pulled all of the errors from this month (it looks like it just started around the 26th) and manually credited them. So hopefully we are good now on this one!
completed one on TV shows, got the correct completion page and no credit:
You will get paid through your favorite website. Many new surveys are added every day. We'd love for you to come back and try any of the new surveys we've selected for you!
Survey Completed - Thank you!
did not do one today, but got credit tonight, maybe from yesterday
#3737921 Credit: Your Surveys (Unlimited Each Day): 323864199 : 09/23/2019 0.60 Credits 09/23/2019 Paid
completed one today about a supermarket chain. clicked at the end and expected to see survey complete instead I get:
Unfortunately, you haven't qualified for any surveys at this time. We hope you'll try again later.
Another survey Your Survey got and I get nothing.
Yesterday I completed, got the correct page at the end and no credit.
I completed two of these last night - they credited as Zen surveys and then they were gone when I checked this morning.
completed one on banking, got the correct page at the end, no credit:
You will get paid through your favorite website. Many new surveys are added every day. We'd love for you to come back and try any of the new surveys we've selected for you!
Survey Completed - Thank you!
That happened to me also with your, it was Ispos, got the same message and no credit. Sometimes they do make them up, days later.Quote:
Originally Posted by SCard
Jtowner
SunshineGuy backed out a bunch of erroneous credits. You are sure you did YourSurvey? I'm trying to figure out how that one could have crossed over. I can look up the credits in both systems and see what I can find for your number.Quote:
Originally Posted by gpp2001
So I see one credit for YourSurveys and one for Zen in their systems. But only the Zen one in your account. So I will make sure that we get that other YourSurveys one credited. Might have been a matter of cookies getting crossed if one of the surveys was running surveys for the other company?Quote:
Originally Posted by SunshineGirl
I may have found this one for you! Checking with SunshineGuyQuote:
Originally Posted by SCard
Thanks! I'm fairly certain both surveys that didn't credit were taken thru Yoursurveys because I had already done one in Zen and It says only one per day. Whatever you can find is great! thanks!
completed one, got the correct page at the end and no credit. 5 days into the month and already 2 that I did not get credit for.
You will get paid through your favorite website. Many new surveys are added every day. We'd love for you to come back and try any of the new surveys we've selected for you!
Survey Completed - Thank you!
I understand what you are saying for the last couple of days GF 2nd and 3 survey did not credit. Yesterday GF did credit right for me. Your has its issues, if I do a Ispos through your most of the time I get a error at the end, or it does not credit. I stopped doing Ispos through them after yesterday, one on candy took a long time at the end it stated thanks and come back again. always seems to have a issue redirecting. That was not the first time, so I will close them out, not worth the time. I can do AMP or MTC and they do credit.
I spoke to soon, the 2nd GF in a different hour did not credit, I have not idea what is going on here. Use Mozilla on Gf, 1st hour ok, 2nd not. DO not understand.Quote:
Originally Posted by jtowner
Jtowner
another one that I completed and no credit. was on dog food, virtual shopping
You will get paid through your favorite website. Many new surveys are added every day. We'd love for you to come back and try any of the new surveys we've selected for you!
Survey Completed - Thank you!
another one. Gongos on options for new car features:
You will get paid through your favorite website. Many new surveys are added every day. We'd love for you to come back and try any of the new surveys we've selected for you!
Survey Completed - Thank you!
another one, about a movie.
You will get paid through your favorite website. Many new surveys are added every day. We'd love for you to come back and try any of the new surveys we've selected for you!
Survey Completed - Thank you!
done with Your Survey.
Why are they allowed to steal completed surveys and not pay for them?
Wanted to be sure that some of our big survey takers see this Facebook contest before it is too late! Ends tonight at midnight:
https://www.facebook.com/sunshinerew...type=3&theater
Anyone ever get their account blocked by Your Survey? Never had a problem until today. Completed a few and now when I click in I get:
Unfortunately you are currently blocked from completing surveys.
The section you tried to visit is blocked because there is an issue with your account. Please contact our support team who will be able to give you more information about this block and explore options with you to resolve it where applicable. Please note that while some blocks are permanent, many blocks can be resolved with your cooperation. You can send in a support ticket from the support tab to get in touch with our support team.
Most tickets are replied to within 2 business days, but please allow up to 3-5 business days for us to get back to you.
I did fill out the ticket. My "score" that they give you is in the 800's so its not that.
Tricia - do you have a rep you can contact?
This happened right after I installed a new Norton Lifelock software. Any chance this could have caused the problem?
Thanks.
I do have a contact there (at least as of April! who knows with all of the turnover in these companies!). Do you want to send me an email with all of your details and the Norton Lifelock and all that? It's quite possible that Norton might be blocking some kind of cookie that they see as you trying to dupe their system.Quote:
Originally Posted by SCard
Thank you, I will e-mail. Hoping it is Norton as this occurred right after I installed the software.Quote:
Originally Posted by SunshineGirl
Tricia - I got a response from the ticket I created with Your Survey. I will e-mail you what their response was.Quote:
Originally Posted by SunshineGirl
Update - I replied back to YS thru their ticket on 12/30 and explained that I had done nothing more than install a new version of antivirus/internet security program (Norton Lifelock) and included the approximate time and date that I did this.
today I received a reply and my account has been unlocked/cleared. Just completed a survey!
Good to hear, not sure why they care you had a virus protection on your computer, that is the 1st time I heard of that happening.Quote:
Originally Posted by SCard
Jtowner
did seem kind of odd, not like I installed some random, unheard of program. no other survey companies had an issue.Quote:
Originally Posted by jtowner
was nice to see that there was a way to address the issue with them directly.
Its in the rear view mirror now, glad you pursued it and got it resolved.Quote:
Originally Posted by SCard
Jtowner
completed 2 today and no credit, got the correct page at the end. Seems pointless to continue to do these if I am not going to get paid for them:
COMPLETE SURVEYS
Survey Completed - Thank you!
You will get paid through your favorite website. Many new surveys are added every day. We'd love for you to come back and try any of the new surveys we've selected for you!
I see the light has been red for 2 days now, I tried could not get in, went into a error. Trish may know what is going on with them. What is strange in they are the screener taking Survey Surfing and it was working just fine there. I do not get it.
Jtowner