Daily Survey Technical Issues Thread

whenever i get the white generic thank you page instead of the congrats page i always report that problem to gf. by reporting this you are letting them know that there is a problem and that they need to correct it. i agree that there have been way too many of these kind of surveys lately (i had 3 today for my sm survey) and got the white you don't qualify screen. who knows, maybe one day there won't be this kind of movie survey anymore and gf surveys will always take us back to the congrats page. :rotfl:

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Originally Posted by kimntrent

I would think they would want to know that it was happening so often though.

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i agree, if it's happening multiple times per day on different surveys, it should be reported, even if they don't issue credit. it shouldn't be happening at all, and their tech people need to be made aware of it.

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Originally Posted by iluvamystery89

just a heads up...that new movie from our favorite company that was giving us a generic thank you page instead of the congrats page a few days ago? well, there's a survey out there for the kids about this same movie now, and it doesn't give the congrats page either. DD just spent 15 minutes on it. i reported it to greenfield.

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This one keeps coming up. It asks if you are a PARENT of a child between 5 -12 and then a bunch of other questions, then it says you are qualified to take the survey, but everytime it gets to the part where you give the age and gender of the child it says "you do not qualify" and you have no way to return to SR. Then when he did go back to SR and try another daily survey the same movie one came up two more times! This seems to be some kind of a glitch.

My poor teenage DD got two of those dreaded white "Thank you" pages this week. The first was for the movie that everyone has mentioned and the second happened tonight. She just spent more than 30 minutes on a survey about various "entertainment" products like dvds, cds, cell phones and video games. When she completed it, she got the generic white page that thanked her for taking the survey. I feel so bad for her because she only does them to help me out and then they don't credit.

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Originally Posted by kayjo

She just spent more than 30 minutes on a survey about various "entertainemt" products like dvds, cds, cell phones and video games. When she completed it, she got the generic white page that thanked her for taking the survey. I feel so bad for her because she only does them to help me out and then they don't credit.

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My DS just got the same one! Same white page. Probably same no credit. And it was after he didn't qualify for the movie survey!:rotfl:

just got hosed for the second time today! earlier today, i got the skin care survey that ended with the generic black & white thank you page, this time, it was a pita chip survey that took me all the way to the end, did all the demographic questions, then it told me i didn't qualify! now i have no more options :( this is getting really old, really quick. these surveys shouldn't be allowed to waste our time this way. the demographic questions should come first so that if we don't qualify, we haven't spent 10-25 minutes answering questions before we're booted. ugh. sorry, i'm just really frustrated with being jerked around by greenfield.

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Originally Posted by iluvamystery89

just got hosed for the second time today! earlier today, i got the skin care survey that ended with the generic black & white thank you page, this time, it was a pita chip survey that took me all the way to the end, did all the demographic questions, then it told me i didn't qualify! now i have no more options :( this is getting really old, really quick. these surveys shouldn't be allowed to waste our time this way. the demographic questions should come first so that if we don't qualify, we haven't spent 10-25 minutes answering questions before we're booted. ugh. sorry, i'm just really frustrated with being jerked around by greenfield.

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I'm with you. Non crediting surveys seem to be more and more common. I'm beginning to think it isn't a glitch, but simply a way for companies to aquire more surveys for less money. I hope I'm wrong.:(

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Originally Posted by lkturner

I'm with you. Non crediting surveys seem to be more and more common. I'm beginning to think it isn't a glitch, but simply a way for companies to aquire more surveys for less money. I hope I'm wrong.:(

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If we don't get credit for it, neither does SR. If it says we dont' qualify then it's not a completed survey for GF.

The only survey's (of late) that I've had a problem with are the movie survey with the white generic congrats page. Once in while an issue pops up with a survey but if it does it's one that everyone is getting, KWIM? Like the one meat survey a few weeks ago that froze in the same spot.

Should have come to the fourm first-just got that skin care survey-went through the whole LONG process-got to the end and it said I didn't qualify. Dont know why. So tired of getting to the end and then they say I don't qualify. Tell me in the beginning or the middle. Sorry just venting:(:(:(

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Originally Posted by Miska

Should have come to the fourm first-just got that skin care survey-went through the whole LONG process-got to the end and it said I didn't qualify. Dont know why. So tired of getting to the end and then they say I don't qualify. Tell me in the beginning or the middle. Sorry just venting:(:(:(

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Same here. I'm not sure what is going on with that survey.