Survey problems or questions etc.

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09-21-2010, 02:04 PM
sunshinecindy

Quote:

Originally Posted by kj577

So does SR report to the survey companies that SR members are having difficulties with particular surveys? I guess I just don't understand what role SR places in this process. Thanks for any clarification for this newbie!

If we see a repeatedly number of problems with a certain survey and it looks like it could be a problem on their end, we will contact them and let them know. For GF, you can file your own report and then we get all those and let them know. This is one of the reasons we like this thread to be kept to legit problems so we don't have to sort through all the other stuff.
09-21-2010, 02:15 PM
lanny76

still getting the blank white page when I try to take a GF. guess that's why it's nice to have a bunch of other surveys to try!
09-21-2010, 02:28 PM
29apr00

Is anyone having problems with AMP? I click on the link and it opens up to their page, but when it should go to the "you qualify" page, i get Cannot Initilize User.:confused:
09-21-2010, 02:40 PM
mmm611

Quote:

Originally Posted by kj577

I got a page at the end saying something like "Congratulations you have completed the survey. Do you have any final comments as to what how retailers could improve their services?" There was a text box below, and I inserted some text and pressed next. I believe the next screeen was "You did not qualify for the survey" with a "Take another survey" button. However, there may have been a screen in between which said "Congratulations you have completed the survey" or words to that effect and then I pressed next to the "You did not qualify" page. All I remember is that it specifically congratulated me on completing the survey and then I was told that I did not qualify. I never got the ratings page where you rate the survey by pressing the stars.

the part that I bolded is the star page at the end. If you didn't get that, it won't credit. That's SSI's way of saying you have successfully completed the survey.
09-21-2010, 02:41 PM
mmm611

Quote:

Originally Posted by 29apr00

Is anyone having problems with AMP? I click on the link and it opens up to their page, but when it should go to the "you qualify" page, i get Cannot Initilize User.:confused:

I've gotten taht on and off the past few days. I usually just close it out and try again. Sometimes it works, sometimes it doesn't.
09-21-2010, 03:59 PM
PSL1013

Quote:

Originally Posted by lanny76

still getting the blank white page when I try to take a GF. guess that's why it's nice to have a bunch of other surveys to try!

I just tried again and I'm also still getting the blank white page on GF?
09-21-2010, 04:06 PM
sunshinecindy

I've emailed them about this problem, will let you know what they say.
09-21-2010, 04:06 PM
marcymajor

i just tried and got the demos page and the options came up. guess it's working now.:sunshine:
09-21-2010, 04:12 PM
DarcyDog

Quote:

Originally Posted by PSL1013

I just tried again and I'm also still getting the blank white page on GF?

Just completed a GF survey on Internet Explorer. Haven't tried Firefox yet. Will try for SM 2 cents survey.
09-21-2010, 04:17 PM
spring

Still the white page for me on IE. Just for giggles, I thought I'd see if it is the same for MTC survey, and this is what I got:

Unfortunately

We always want to provide you with the best survey taking experience, however we are currently experiencing some technical difficulties. We request you to try again after sometime.

Plenty of other surveys to tackle, so I'm off...........:D

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