I ended up in this survey, also. Mine ended at 98% with a popup that said "Site says 3". I emailed you at help...Quote:
Originally Posted by SunshineGirl
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I ended up in this survey, also. Mine ended at 98% with a popup that said "Site says 3". I emailed you at help...Quote:
Originally Posted by SunshineGirl
Did you send this yet? I have not received it.
I sent mine to your e-mail address.Quote:
Originally Posted by SunshineGirl
I see that survey on my list today. :-(
There was a follow up survey today and I did it anyways and i got paid $1.50. So at least this one worked:cooldance:
My follow up said 60 minutes and was the same questions I had yesterday. sorry they are not getting 2 hours of my time. especially as I got nothing for the close to an hour I spent answering questions yesterday.Quote:
Originally Posted by buddypooh
I may have sent it to the wrong address. What email address should I use?Quote:
Originally Posted by SunshineGirl
I was also able to do the follow up and get credit with out any problems.
completed 2 ON since I got home from work and at the end
Thank you for participating! Unfortunately your profile did not match our client's requirements for this study.
always nice that they decide after they have all my answers that my profile doesn't match what they want. This happens WAY TOO often in my opinion. :mad:
35 minutes of my time wasted
Just completed a $1.40 15 minute movie survey and instead of the correct completion page I get this:
Success! You’ve completed this survey.
I appreciate the opportunities they provide but in my opinion just way too many completed surveys that do not credit; much higher percentage than any other SR survey company.
completed 25 min $1.90 survey on dog treats and at the end:
Thank you for participating in this survey!
For some reason you have been re-directed to this default landing page instead of your usual end page.
since 5:30 last night that is 4 surveys that I have completed and got nothing for doing them. well over an hour of my time and between $4-5 worth of credits I did not get after completing these.
Time for a break from ON, way too many surveys not crediting but they get all my amswers
Thank you for the Survey Problem credit. All in all, between the follow-up survey and this credit, that survey was worth the trouble and time.Quote:
Originally Posted by arob414
glad you got the survey problem credit, I got nothing for the close to an hour I spent on the survey that had a problem. a waste of my timeQuote:
Originally Posted by arob414
I'm still working through all of the emails. :)Quote:
Originally Posted by SCard
thank you. just very frustrated with ON after last week. I make sure I take as long as they say the survey should take (write down the time I start) give thoughtful answers and had a lot of them not credit or got that my profile did not meet the requirements..... all the ones that I had problems with over $1.00. Tried using another browser too.Quote:
Originally Posted by SunshineGirl
An email address has been added to our SR Opinion Network page for you to be able to contact them directly now as soon as you have a problem with a survey that sticks or doesn't credit at the end. Hopefully that will help us streamline the process so that they can answer you faster and let you know if what you experienced was a true disqualification or a technical glitch.
Very nice feature!Quote:
Originally Posted by SunshineGirl
Thank you for the credit too.
Thanks Tricia, I thought something was wrong, over the Easter Weekend, I did at least 10 surveys, and I realized nothing was crediting, I kept getting the "you don't qualify now for this survey". It just happened again on a Disney Travel Survey, I don't think they liked my answers. It was a 10 minute survey, that lasted over 10 minutes. Maybe it is doing the opposite, take too long and you get booted.Quote:
Originally Posted by SunshineGirl
tried e-mailing Opinion Network today, completed a $3.20 Business Decisonmaker Study and of course no credit at the end I got:Quote:
Originally Posted by SunshineGirl
"you don't qualify".
Over $10 in surveys in the last week that I have completed and not been paid for.
very frustrating to even try ON anymore, either I complete them and get nothing or see a lot of higher value ones this week and every one I click into I get the message that I do not qualify. why are they on my list if I don't qualify as soon as I click on it. I would rather be disqualified right away than after completing one but sure seems like a big tease to see these $2-6.00 surveys and never get in.
Was the one today the first one that you emailed them about?
yes, got a reply that my request had been received and was being reviewed by their support staff.Quote:
Originally Posted by SunshineGirl
Hope they have some info for me; I am at a loss as to why I have had so many surveys that end up with an error or "my profile does not match".
will update when I hear anything
this was their reply today:Quote:
Originally Posted by SunshineGirl
Mar 31, 05:24
Thank you for contacting us,
Sorry for the inconvenience you have faced. Sunshine Rewards is a partner of ours and is responsible for paying survey incentives in our relationship follow up with them on this question. We provide the surveys, they provide the rewards.
Thank you,
Precision Sample Support
support@precisionsample.zendesk.com
ARGH!!! I just sent it off to my contact there.Quote:
Originally Posted by SCard
I know for a fact that she copied in the tech people and told them to let her know any time an inquiry like this is received so that she could make sure it was resolved. Apparently they didn't do that.
I've forwarded this along to her. They are in Denver so it will be a couple of hours before I hear anything back, but I will update when I do.
thank you.Quote:
Originally Posted by SunshineGirl
This is what I said in my e-mail (had the survey still open so was able to send the link too:
Just did a "Business Decisionmaker Study", 10 mins $3.20.
took my time, gave thoughtful answers and at the end I got:
Thank you for participating! Unfortunately your profile did not match our client's requirements for this study.
Would you like to take another survey?
url to survey is:
Any information as to why I did not get credit for this survey would be appreciated.
Thank you
Tricia:
I got this today. do you see a credit for me from ON?
Jerome (Precision Sample)
Apr 1, 13:56
Hi sue,
Thank you for contacting us,
Sorry for the inconvenience you have faced. we have added $3.20 for the survey Business Decsionmaker Study to your account please login to your account and click on rewards tab to check your rewards history,
Thank you,
Precision Sample Support
support@precisionsample.zendesk.com
I think what he is saying to you, is the account we all have at Survey downline he added the money. If you recall in the beginning it showed we had money there. I went at looked treid to cash out and of course that did not work at all.Quote:
Originally Posted by SCard
Jtowner
I'm wondering if that is the problem, too, because sometimes they have other partners who DO use that system instead of their own systems like we do. I have emailed them again. :)Quote:
Originally Posted by jtowner
thank you, at least it was a positive response, just hope to get the money over here to SR.Quote:
Originally Posted by SunshineGirl
have you heard anything from ON? have not seen the $3.20 credit in my SR accountQuote:
Originally Posted by SunshineGirl
They did deposit it into your account with them, but I cannot figure out why or how or anything! It makes no sense because you don't cash out through them, you cash out through us. So I am still trying to get that sorted out.
thank you, I will be a little more patient. I hope SR will be getting something from this tooQuote:
Originally Posted by SunshineGirl
there it is!
#2931929 Credit: OpinionNetwork: Business Decision Maker Study : 52166 3.20 Credits 04/05/2016 Paid
took some effort but was worth it. I had a .20 one a few days ago that did not credit, that amount I did not e-mail them about.
thank you
Not sure what they just loaded but I am seeing some BIG credits come through for members the last few hours.
got a $5.40 business related one.:)Quote:
Originally Posted by SunshineGirl
I just completed a Consumer Opinion Study, 15 mins for .90cents and at the end, got this error and no credit.Survey was on Organic Tomatoes
I e-mailed Opinion Network about this and included the URL for the error page
Please be advised that we are going to have to start revoking some of the credits for SR Opinion Network surveys that are done in a shoddy way. We have just been absorbing the costs of these reversals since we started working with them but they are starting to make up as much as 10% of our revenue each month and are getting worse.
The feedback that we have gotten indicates that these are being reversed for some of the following reasons: people speeding through the surveys and not really reading, poor answers in the text boxes (or none at all), answers that have nothing to do with the questions just to have an answer, etc.
They do read EVERY one of the responses and if they feel like you are not really being genuine, they take back our credits.
I won't reverse them if I only see a couple here and there.. But Just in the last month there were 35 reversed and some of them were for surveys as much as $10 for the member. In those cases, I have no choice but to reverse the credits.
I hope that you understand why I have to do this in order for us to continue offering these surveys. And PLEASE be careful to do your very best when you take these surveys so that we do not see so many of these reversals.
response was please send survey # which I do not have. a few weeks ago I would not have bothered for .90 but I am now banned from Live it would seem and have had quite a few surveys (DS,SaySo, YS) that error or don't complete at the end and am spending an awful lot of time and not getting much for my efforts.Quote:
Originally Posted by SCard
I barely ever get these and if I do, it is usually only .30. Anyways, I just noticed a survey with no money, and I thought it was a mistake. Low and behold I do it and I get a survey with them finally. I also did it for free. So when it says 0.00 that is what it means.Quote:
Originally Posted by SunshineGirl
ID Action Credits Date Status
#2936251 Credit: OpinionNetwork: Consumer Opinion Study : 53411 0.00 Credits 04/22/2016 Paid
No way!Quote:
Originally Posted by OhMari
I saw three surveys available for 0.00 but thought it was a mistake and was going to click on one to try, but decided to come here first. Sorry that you didn't get credit, but thanks for coming and posting here about this. Will save some of us some time.
me too, I leaned closer to the screen to make sure I was seeing it rightQuote:
Originally Posted by leshaface
Did they happen to give an example of a poor response and an acceptable response for the text box questions and answers. Just wondering how much detail (ie do they want you to write a book) they are looking for.Quote:
Originally Posted by SunshineGirl
They did not. My guess is that it is people who are just typing things in the boxes to move onto the next question--things really unrelated to the survey at all. There were not SO many reversals that I think they are being too picky about it. I think the more the survey is worth, the more they expect you to give full responses and that is why we had a few really big ones reversed.Quote:
Originally Posted by m 'n c