I just completed the big box store Brain Juicer and it went to the terminated white page. I have done Brain Juicers within the last couple of days that have credited fine, but now I think there's a glitch with these surveys.
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I just completed the big box store Brain Juicer and it went to the terminated white page. I have done Brain Juicers within the last couple of days that have credited fine, but now I think there's a glitch with these surveys.
Completed SSI2 about casual dining restaurants and got the flag page at the end:
Thank you for your interest in participating in our surveys. Unfortunately we are unable to record your participation in this survey due to one or more of the following reasons:
I have never taken this survey before. :mad:
YES I got completely through and was thanked and went to page to type in a code then the terminated page appeared. I have done plenty of Brain Juicers , enough to know I had completed that one and got no credit btw, the first one it happened to me with was the Big Box Store, then it did it again with the mouthwash!Quote:
Originally Posted by jnorth1007
This is exactly what happened to me!Quote:
Originally Posted by MdCaterer
Ok, we get it. I was asking so we would have more info. My suggestion is to close it out if you are given a brain juicer to do. If you got one that did this hopefully u reported it via the greenfield report link. Im sure Tricia will see this and do what she can.
Two of mine were My Two Cents, so it wasn't possible to report them. I did report the DS. I guess the fact that they're coming through more than one company could be useful information in the report.
The Brian Juicer that I took yesterday on Mouthwash that said TERMINATED after I typed in the code went well. It went normally from start to finish. It looked as if it should have credited as the other Brain Juicers that have credited in the past. Not upset over .50 (it was a YTC.) Just want to help by reporting the problem. HTH.Quote:
Originally Posted by jnorth1007
I got bit by the big box store Brain Juicer one. Today as a DS. Since it's a DS, it can be reported, can it not?
In the last several weeks, I've also gotten Brain Juicers from GTM and Y02. Since they are coming from different companies now, that makes it harder to report, yes? I've had BJ's record just fine and a couple do the "terminated" page-or not route back properly and never credit.
Yes, again, the best thing to do, is probably close out of BJ's wo doing them until the issue has been addressed.
However, you add that into the MV not crediting issues-and a contest going on-and it leads to even additional frustration.
ANyone else get the SH survey that asks you to sign up for a quick download and leave it on for 2 weeks?
I did this it was a well known "rating" company. I downloaded their program answered their personal questions, but no credit from SH....
Just a heads up to anyone else who gets this offer. it does not credit!
I am off to delete the program. I know it is working because a small window just popped up to find out which family member was on the computer right now
Got that one before and no credit. As soon as it didn't credit, I deleted the program.Quote:
Originally Posted by MdCaterer
this is just an fyi. if u get a ds from h&p about retail stores and shopping be prepared. i took 1 this morning and instead of getting the congrats page i got the white generic thank you page. just wanted to give everyone the heads up about this survey.
Just got burned by the DS with the commercials/remote control. I had read a few weeks ago that alot of people had problems with this one, but with the BJs not credited I figured I should give it a try. Went extremely slowly, carefully read each question and still ended up with the white, Thank you for sharing your opinions! screen.
Hope there are other DS options that can be completed and credit. Think I will wait until after work to try.
I got a Brain Juicer last night through SH and it credited! (Was not about big box store or Mouthwash) this one was about gum
I did a Brain Jucier about gum thru GTM this morning about gum and it credited too.Quote:
Originally Posted by MdCaterer
i got that one also this morning thru gtm and had no problems with it crediting and was i ever happy.:sunshine:
Just got the DS BrainJuicer one on mouthwash....I also got "Terminated". Figured I'd go through with it just in case they fixed it. :(
Just completed a DS about shave gel products and get:
We’re Sorry
We are currently experiencing technical difficulties. Please try again after a few minutes.
That's 2 DS that I have completed today and got nothing for my efforts.
:mad::mad::mad::mad:
I have gotten that message before after finishing a survey and it did credit...so keep your fingers crossed :)Quote:
Originally Posted by SCard
I got the same one around the same time, maybe an hour earlier, and no credit. :( It would be awesome if it surprised me, but right now I have incredibly low expectations.Quote:
Originally Posted by SCard
Mine didn't credit.Quote:
Originally Posted by mmm611
I also got the "terminated" Brain Juicer survey yesterday. Is it just me or are there alot more of the "white screen" surveys lately?
My computer got a virus a couple days ago so my DS fixed it as best he could and I thought the BJ survey didn't work because my computer wasn't right. So my computer tech, guru, god, here at work is going to take a look at it. I hope he lets me know if it's fixable by tomorrow so that I can look for a new laptop on BF! :computer:
I completed SSI-2 surveys on 11/17, 11/19, 11/20, 11/21, but only the first one credited. I've been clearing cookies every day, and did not repeat any specific survey subjects.
A My View survey on 11/19 did not credit.
MyTwoCents credited on 11/19, but not on 11/21.
How long should I wait before concluding that they will never credit? To lose the credit for 5 surveys over 4 days is rather discouraging. Are there any steps I can take to recover the missing credits?
ETA: the missing surveys also do not show up in my total count for the Holiday Giveaway contest.
In my year of experience, if a survey hasn't credited by the 2nd hour-it's not going to.
MV has been having issues for over a week. I don't know if anyone has posted as to whether they have received credit for a MV since last Tuesday. Hopefully some brave soul will update us.:)
The others-are you waiting to get credit for SSi then clearing and trying SSi2? Try a survey between trying those.
You've been getting the congrats page on all of those?
I agree about the My View. There is an issue and MV has been notified but there hasnt been a solution yet. I would hold off on taking that one as long as the light on it stays red or until we get notice from Tricia that it is ok to take them again.
The SSi2 issue seems to be a cookie issue. Are you clearing cookies in between taking an ssi1 and ssi2? You also cant go back and forth trying the two without clearing cookies because it will mess up the cookies. So if you try to take an SSI1 and cant qualify dont try to take an SSI2 until you have cleared cookies. If you take an SSI1 and qualify and finish make sure you wait for it to credit and then clear cookies before trying to take an SSI2.
There is no way to get credit for the ones that didnt credit. Take it slow and try doing the SSI surveys like above and hopefully it will work. Once you try it if it doesnt work then we need to look at the possibility that you have something blocking your cookies for that survey. Seems strange though if the SSI1 are crediting. Let us know how it goes.
Hi, thanks for your response. I was clearing cookies once per day in the a.m., then saw that I should clear between SSI surveys, so I started doing that yesterday. I did wait several hours, but didn't know how long I should wait. When nothing credited, I went ahead and cleared cookies, then took the second SSI (which also didn't credit). Yes, I've been getting the (paraphrased) "thanks for completing the survey"-type page at the end; I didn't note the survey "completed" in my own records until I got that page. I think I'm going to skip the SSI surveys in the future, unless information appears that they're going to start crediting. Am I the only one having trouble with them?Quote:
Originally Posted by tjrj1988
Yes it would seem you are the only one having an issue. I have taken and gotten credit for both of the SSI's today and over the past few days. So you said that you just started clearing cookies more than once a day yesterday. What surveys have you taken today that you didnt get credit for and what order did you take them in?
As a matter of fact I just went and checked and both the SSI1 and the SSI2 are green which means that the majority of people who click on those surveys are not only qualifying for those but also getting credit for it. Lets see if we cant figure out why yours arent crediting.
Hi, the SSI surveys were the only ones that I got today. I started with clearing cookies. Then I did one SSI survey (I don't recall whether it was SSI or SSI-2), waited a while, got no credit. Then I cleared cookies and did the other SSI survey, which still has not credited (it's been 5 hours or so). Then I tried the remaining surveys, with no success. So I've cleared cookies twice today: first, before doing anything, then after completing the first SSI survey and before taking the second. If I'm the only one with the problem, it must be computer-related (?) (It can't be my delightful personality!;-)Quote:
Originally Posted by jnorth1007
ETA: Since I've received no credit for today's SSI and SSI-2 surveys, should I clear cookies once more and take them again?
Hmmmm lets see. Are you going between the SSI1 and the SSI2 trying them both at the same time until you get one or the other and then wait for the survey to credit? You cant try both of them at the same time. SO here is how I usually do the surveys and except when there is an overall issue with crediting I very rarely have issues. I clear cookies and go in to do the Greenfield Daily Survey and then I try to get the AMP Long and then the My View (which I am not doing right now because of overall crediting issues) and then I do the Survey Head. Usually I can get all of these done (or get the no available surveys message) for all of these within an hour. I wait for them to credit. Then I will try for the SSI1. DO NOT even think about clicking on the SSI2 link at all until you have either gotten credit for the SSI1 or gotten the no available surveys message and then cleared cookies. Only try the SSI1. Another thing I do is to let my husband take the AMP short, YTC and SSI2 with his info when he gets home. This means that we qualify for more surveys since he will qualify for different ones than I do. You cant change back and forth between his info and yours but you can change it once and designate which ones you want to take and which ones he will take and leave it like that. We clear cookies before he gets on the computer to take surveys and he does those three (2 if I get the AMP long since you can only take either the long or the short each day). Finally I will do the samplicious and global test market.
Yep-exactly. Do the surveys in order.
Also, what are you doing when you finish the survey? Are you leaving that survey page up until it credits? Leave the star page alone on SSi for example. Sometimes that will help.
I got an SSi 1 today-haven't tried 2 yet.
That's interesting; I might as well try your approach, since mine is not working. I was starting by clearing cookies, then trying just one of the SSI surveys (whichever one was green, or the SSI first, if they both were green). Then I'd wait (do my e-mail, etc.), then clear cookies again and do the other SSI, then try the other surveys. I've never hopped back and forth - I stick with one survey category until I either complete one, or get the "we don't have one for you" message. Then I check it off my list, and try to the next survey category that is green.
Do you think I should clear my cookies and make another try at the SSI surveys I've already done today? I doesn't appear that there's any record of my having already done them.
"Are you leaving that survey page up until it credits?"
No, I haven't tried that. When I got the completion page, I figured I was finished and could close it. I'll try leaving it open until it credits, thanks.
ETA: How do you do the surveys in order if they aren't all green? I was going for the green ones first.
Honestly I do them in the same order regardless of the color of light. I figure that I will end up trying them all anyway and once I get the no available surveys message I am done with it for the day. Sometimes it will be red but I will get, completed and be credited for one anyway so I never assume I cant get on just because it is red. I do them in order so I can keep track of them and it seems to work well for me. Since you have to wait for them to credit I keep going until they are all done that can be done without clearing cookies. I try the daily survey until I either complete one or get the no available surveys message and then I move on to the amp long and do the same and then the my view (again dont do this one right now) and then I do the survey head and then the ssi1. These can all be done without clearing cookies in between. I would go ahead and clear cookies and try to get an ssi1. Dont even try to get the ssi2 today until the ssi1 credits. If you get credit for it then go ahead and clear cookies and try for the ssi2. Perhaps take a different survey in between. I never take the ssi1 and ssi2 back to back even with clearing cookies.
Also are you manually clearing cookies or are you using CCleaner?
Along with the last part, some people have found they have creditting issues if they do the two SSI surveys back to back, even with clearing cookies. I would definitely either wait a few hours or try another one of the others in between those two.Quote:
Originally Posted by jnorth1007
The completed page for SSI and SSI 2 has some stars to fill in and an area where you can leave comments. Is this what you're getting when you get the completed screen on those?
Yes, I get the star page and I click on the appropriate number of stars and then go to the next page, which says that my answers have been successfully submitted. But I have been doing the SSI surveys back to back, clearing the cookies in between, so I'll stop doing that. I just did another SSI about an hour ago (after clearing cookies) and I'm waiting to see if it credits. Thanks for the help. :)Quote:
Originally Posted by mmm611
I've been manually clearing the cookies. I'm not very computer literate, so I hesitated downloading the extra clearing softwear.
I really hear you about the not being computer literate-I'm not either. And I was v-e-r-y hesitant about downloading a program called "Ccleaner". But it seemed that many here had done so wo a problem-so I tried it. Works beautifully. Very simple to do.
Look here in the forum in questions and answers-or here under technical and there should be a "how to".
I followed the advice on the SSI surveys. Got credited for both :)
just completed a DS on oral care products, a white page came up at the end with a text box and a box to type in telling me i needed to verify my answers and type the letters in the text box, so i did, and then i got a white page that said "terminated". UGH!!!! :computer: i'm sure it won't credit.