Greenfield/Toluna Surveys (Official Thread)

SO SO happy that GF is back working properly :clap: Love that DS credits in a minute or 2, so don't have to wait long for it to credit before taking SM; did have some issues in the past with DS crediting as SM if I did them back to back.

waiting on a few back DS credits for the first 2 weeks of October.

Quote:

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Originally Posted by SunshineGirl

I received the spreadsheet of email addresses from the rest of the September credits. I'll be working on getting them sorted out and credited to your accounts today!

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Tricia - GF will sending one last list of missing credits, correct (I hope). I am missing 8-9 from October 1 to ~ October 14 when the issue was finally resolved.
thank you

Quote:

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Originally Posted by SCard

Tricia - GF will sending one last list of missing credits, correct (I hope). I am missing 8-9 from October 1 to ~ October 14 when the issue was finally resolved.
thank you

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Good question! They never mentioned it. I just emailed them about it.

They were doing twice a month audits for us before because I was complaining so much. They are now just going to do a monthly audit. So we should see missing credits from early in October by the middle of next week.

Quote:

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Originally Posted by SunshineGirl

They were doing twice a month audits for us before because I was complaining so much. They are now just going to do a monthly audit. So we should see missing credits from early in October by the middle of next week.

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thank you. I am happy to say that I am not missing any since things were fixed and I think I had a lot more than most. Not a lot of money that I am still waiting on, but enough to buy a Dole Whip (my favorite WDW snack).

Quote:

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Originally Posted by SunshineGirl

They were doing twice a month audits for us before because I was complaining so much. They are now just going to do a monthly audit. So we should see missing credits from early in October by the middle of next week.

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any update on the last batch of missing credits?
thank you

No list from them of the missing credits yet.

Quote:

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Originally Posted by SunshineGirl

No list from them of the missing credits yet.

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Guessing we not likely to ever see these credits? Kind of disappointing as I (and I am sure others) did the DS in good faith that Greenfield would give us the back credits as they had been. Not a lot of money, but at least $6 for the surveys that I did complete.

Very glad that GF has fixed the problem, but sure would like my missing credits. :cry:

Burned by 2 Harris through DS, completed both and got booted back to DS page to try again and now there are none.
wasted over 30 minutes of my time today

Just completed a DS (was Qualtrics). survey was on a smartphone app for local green businesses. at the end got:
Thank you for taking this survey. Your response has been recorded successfully. You may now close this window

never went back to GF page and no credit :mad: