Shopping order status?

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08-08-2007, 06:48 PM
sunmagic

Shopping order status?

I've been shopping a little through SR and I never know if the SR computer *got* my order or not. I mean, is there some place I can check to see a pending status on my order?

I know that there's a several week wait to actually be paid. But I never know if I should forward the confirmation email to SR or not. Does the order that's still in progress "show up" somewhere on the site? So that I can see that, yes, SR knows that I've placed an order through them and no confirmation email is necessary?
08-08-2007, 07:08 PM
SunshineGirl

You should definitely see it in your account history as pending within about 7 days without having to send us anything. Who did you place the order through?
08-09-2007, 03:53 PM
mjjmbnmm

what about dw tickets, I heard they only credit once amonth, should I still see somthing within 7 days?
08-09-2007, 04:05 PM
SunshineGirl

Quote:

Originally Posted by mjjmbnmm

what about dw tickets, I heard they only credit once amonth, should I still see somthing within 7 days?

Those actually take longer. I would give those more like 3-4 weeks.
08-09-2007, 04:14 PM
mjjmbnmm

thank you...
08-10-2007, 12:44 AM
kimntrent

My mom is in the same boat too with 1800pet meds and overstock.

Kim
08-10-2007, 01:03 AM
mjjmbnmm

Tricia, I have two tt open since the 5th, I was wondering how long it usally takes.
08-10-2007, 07:38 AM
SunshineGirl

It truly depends on the merchant. It can be up to a month before we can submit them to the merchant depending on when they fall in the month and when the merchant takes them. Once the status moves to "submitted to merchant" it is all in their hands.
08-20-2007, 11:33 AM
sunmagic

Quote:

Originally Posted by SunshineGirl

You should definitely see it in your account history as pending within about 7 days without having to send us anything. Who did you place the order through?

I did the Vista Print t-shirt offer and was just emailed that it was being shipped. But it hasn't shown up. Is this normal?
08-20-2007, 11:46 AM
ravensdreamer

How about for shopping with hotels? How fast do they credit? We stayed this weekend in Chicago through Choice Hotels and it was EXCELLANT! (and cheap...lol)
08-20-2007, 12:50 PM
m 'n c

Quote:

Originally Posted by ravensdreamer

How about for shopping with hotels? How fast do they credit? We stayed this weekend in Chicago through Choice Hotels and it was EXCELLANT! (and cheap...lol)

hotels.com or the hotel chain? Mariott took about 1 week after my stay (maybe 2 weeks) before it credited.
08-20-2007, 03:47 PM
ravensdreamer

it was through choices hotels.com, so I am hoping it will clear soon...it was pending before we left and had been showing paid at 0 when the month changed (we booked in July)

thanks

Lynn
08-21-2007, 01:34 PM
sunshinecindy

We have an inside contact with hotels.com, so I am sure if anyone uses them, we will be able to get credits if for some reason it doesn't work automaticially.
08-21-2007, 01:36 PM
SunshineGirl

Quote:

Originally Posted by ravensdreamer

it was through choices hotels.com, so I am hoping it will clear soon...it was pending before we left and had been showing paid at 0 when the month changed (we booked in July)

thanks

Lynn

Are you sure it was hotels.com? We just added them to our site at the end of last week. Maybe it was a different broker?
08-21-2007, 01:43 PM
sunshinecindy

Quote:

Originally Posted by SunshineGirl

Are you sure it was hotels.com? We just added them to our site at the end of last week. Maybe it was a different broker?

I think she is meaning choice hotels.com, not hotels.com.
08-21-2007, 02:15 PM
ravensdreamer

yep it was through the choice hotels.com site, took me forever to find it on my list...LOL

764462 Credit: Choice Hotels order order-52530254 0.00 Credits 08/01/2007 Paid

thank you

Lynn