Site Issues Today?

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09-30-2007, 07:19 PM
lurkyloo

Site Issues Today?

I cannot get the left nav bar on Sunshine Rewards to load in either Safari or Firefox, so I can't navigate around the site or get to the surveys. Then I used a cached direct link to the surveys, but it said the site was experiencing technical difficulties. Anyone else run into this? I hope no one needs one last survey for the survey bonus contest today... :(
09-30-2007, 07:22 PM
cglaura

It is showing up ok for me. I'm using IE7

Maybe it was just a temporary hiccup?
09-30-2007, 07:23 PM
spring

I'm not having troubles, but I'm also using Internet Explorer. I was told to use Internet Explorer for the surveys, so perhaps try switching to that?
09-30-2007, 07:37 PM
mum4jenn

No problems for me either but I am also using IE
09-30-2007, 08:35 PM
bs4free

I have noticed even in ie7 that the nav bar takes some time to load, but it does load!
09-30-2007, 08:48 PM
m4travels

A brand new Firefox user here and I'm loving it. No problems with loadings at all.

Michael
09-30-2007, 09:53 PM
lurkyloo

Thanks everyone! I'll try clearing my cookies...
09-30-2007, 11:21 PM
SunshineGuy

Let give you a little technical reason why sometimes the navbar takes a while to load. It has to do with the fact it is a javascript application. javascript apps run inside your browser and not on the server. The catch is, most browsers will not allow the app to start running until all images have been downloaded (in case the app uses an image or something). There have been times I have noticed that the banner in the blue bar at the bottom of the screen takes a while to appear. I think sometimes the server giving us those banners is slow to respond. When that server is slow to respond, your browser waits (and waits) for the image and prevents the navbar from showing until it either gives up or gets the image.

I've got to think of a better way to do that..... hmmm.....
09-30-2007, 11:37 PM
bs4free

Thanks for the technical reason as to why, that makes alot of sense! and why F5 aka refresh works to get the bar back!

I know if their is a way to fix this load issue SG you will find it and do it!
10-01-2007, 12:03 AM
MdCaterer

Site seems to be slow loading for me.
10-01-2007, 01:14 PM
mollyeilis

Quote:

Originally Posted by SunshineGuy

Let give you a little technical reason why sometimes the navbar takes a while to load. It has to do with the fact it is a javascript application. javascript apps run inside your browser and not on the server. The catch is, most browsers will not allow the app to start running until all images have been downloaded (in case the app uses an image or something). There have been times I have noticed that the banner in the blue bar at the bottom of the screen takes a while to appear. I think sometimes the server giving us those banners is slow to respond. When that server is slow to respond, your browser waits (and waits) for the image and prevents the navbar from showing until it either gives up or gets the image.

I've got to think of a better way to do that..... hmmm.....

Vewy vewy interesting.

My left nav bar has been slow the last couple of days since we've been back from vacay. Hasn't bothered me much b/c we're all sick and running slow, so it only made sense that the computer would be sick, too. Well, except that it's a Mac and it's hard for them to catch viruses. :)

Explanation is good, b/c the "use IE" suggestion falls flat for me. IE for Macs is kinda rotten, and works even less than Firefox (which works almost perfectly except for a VERY few surveys that state clearly you must use IE).