Daily Survey Technical Issues Thread

[kt27]

Thanks for the feedback. I reported it too. My dd had said she had trouble with the computer earlier, but it has been working fine for me, other than the survey. Just worried about reporting an error that was me.

[AuroraBorealis]

Just did a DS about social networking sites. I took the entire survey and got a thank you, answers have been submitted message at the end, but it did not route me back to SR. In fact, it didn't route me anywhere, just stayed on that page.

I reported it.

[marcymajor]

i also got the ds on the vaccine for my dd and it also got stuck at 43% and i too reported that problem to gf. hopefully they will fix it so someone will be able to complete it.

[SunshineGirl]

Just did a DS about social networking sites. I took the entire survey and got a thank you, answers have been submitted message at the end, but it did not route me back to SR. In fact, it didn't route me anywhere, just stayed on that page.

I reported it.

This is actually okay. If you don't get returned to SR, it just means that it might be on a credit delay. Greenfield does not consider these errors. As long as it says that your answers were submitted, it's okay.

[bajam]

This is actually okay. If you don't get returned to SR, it just means that it might be on a credit delay. Greenfield does not consider these errors. As long as it says that your answers were submitted, it's okay.

Oopsie, I did this one yesterday and submitted and error report on it. I didn't realize that it wasn't one. Sorry

[AuroraBorealis]

This is actually okay. If you don't get returned to SR, it just means that it might be on a credit delay. Greenfield does not consider these errors. As long as it says that your answers were submitted, it's okay.

Oh no! I took another one after that because when I've gotten that result in the past, it has never credited. The second one I took did route me back to SR, so I actually did two DS yesterday. That won't result in me being put in DS jail, will it? Sorry, I didn't realize it was actually okay!

[askomsky]

Oopsie, I did this one yesterday and submitted and error report on it. I didn't realize that it wasn't one. Sorry

Oh no! I took another one after that because when I've gotten that result in the past, it has never credited. The second one I took did route me back to SR, so I actually did two DS yesterday. That won't result in me being put in DS jail, will it? Sorry, I didn't realize it was actually okay!

Now I could be wrong but I still think it's ok to take another survey if you didn't get the SR congrats page. It's not guarenteed that the credit will show up eventually, I tihnk Tricia was just saying that GF doens't consider these errors/problem survey's. Meaning don't bother reporting it using the link bc the survey completed and credit "should" show up eventually. It doesn't happen to me often but I have taken a 2nd DS when I haven't gotten the Congrats screen and I usually only average 1 maybe 2 extra survey credits a month from those type.

[Iteach]

I just did a DS on fruits and vegetables, well over an hour to complete. I did get a completed page but it didn't take me back to the SR congrats page. Having read here I did not report it. I hope it credits at some point because it was soooooo long.

[OhMari]

I just got my credits from the weekend, but Friday, Oct. 2nd didn't post.
I've been having trouble with the 2 cent survey's. I complete them, and it asked to submit and I get the message, "sorry, you don't qualify. The AMP is doing this too, I think I counted 6 survey's so far this month, I have completed and not gotten credit.
Sorry for ranting, but I am getting burnt out already.

[PSL1013]

I just did a DS on fruits and vegetables, well over an hour to complete. I did get a completed page but it didn't take me back to the SR congrats page. Having read here I did not report it. I hope it credits at some point because it was soooooo long.

I did this one as a SM and it did NOT credit.