New Trouble Ticket Procedures

[SunshineGuy]

I just made all the changes to the live site concerning the new trouble ticket procedures (see the Sunshine Email from yesterday).

I have pushed a couple tickets through and everything seems to be working. Let me know if you experience any problems!

[lenzs4]

If I purchased through the Target link on the main members page last Sunday and do not see credit yet - how do I submit a trouble ticket for that? Should I use the regular Target link?
Thanks, Shirley

[SunshineGuy]

Go to the MemberZone and submit a new ticket. The new process will walk you through all the information we need. Choose "Request Credit" and then a type of "Sale". You must wait 7 days from the date of transaction before you can submit a ticket.

[lenzs4]

Thank you, I will wait a few more days before I try it.
Shirley