New GF survey problem

[spring]

Count me in as someone who did the camera survey and didn't receive credit. I completed it yesterday, got the normal congratulations screen, and no credit. The worst part is how much time was spent giving out all the little details. It had to be at least an hour to give the detailed info they asked for.

[mellymel261]

count me in as well for no credit on this one

[radetoan]

Yesterday I took the camera survey too and it took way over an hour to complete and no credit. The questions went on forever and ever and ever. I should have checked here first!

[MdCaterer]

I reported the camera survey complaint to Greenfield along with the member numbers of the people who reported it.

Part of the problem with our "reporting system" is that a lot of the stuff that gets reported is either incomplete or not at all helpful. So we get tons of reports for things that are just a waste of time for Greenfield to sort through. They need exact information about which surveys did not credit, whether you fully completed them, etc.

Between what is posted here and what is in the reporting system, I think that they should have enough to go on to see what is up with this one.

Thanks Tricia, when I reported it, which was within 10 minutes after I finished it (because I came here to check if it had happened to others) I provided them with a URL and the exact wording. I saved the URL if you/they need it.
You hate to not get credit for surveys but that comes with the territory, this one was way too long and happened to too many of us for it to be a problem on the survey takers end. Thanks again